We appreciate you for getting in touch about our Olay Super Eyes Daily Eye Serum. While we are glad that you enjoy our Olay products, it is disappointing to hear that you experienced some burning during your recent experience. What you've shared with us has been so unexpected and we can only imagine how frustrating this may have been for you. Please know that we will be addressing your comments with our Health and Safety team as well as the rest of our Olay team. Safety is our top priority and all of our products have been thoroughly evaluated to be safe when used as directed. As such, we take your report very seriously and appreciate that you took the time to get in touch. While all of our ingredients are thoroughly evaluated to be safe when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you have not already done so, we do ask that you discontinue the use of the product. When you find the time, please give us a call at (800) 285-5170 or email us through our Contact Us page so we may better assist you.