Skip to Main Content
Sams Club
Sams Club
Customer ratings & reviews for
Shark Rotator Professional XL
4.4 out of 5 stars
stars338 ratings304 reviews
  1. 5 stars69% (233)
  2. 4 stars18% (61)
  3. 3 stars6% (19)
  4. 2 stars2% (8)
  5. 1 star5% (17)
Write a review

Customer photos

  • +2 images
Sort by |
Showing 271-280 of 304 reviews
Dec 1, 2016
MommaLisa
3 out of 5 stars review

I'd rate it at 3.75 stars. Better than Average

I am a tried and true Dyson lover ( an older ball model) that my cleaning ladies broke, so was desperate for something quick. I own the Shark Rocket for our summer home and LOVE it. So I gave this model a shot. I got it online at a Black Friday price. It came in 2 days and in great shape. Once I got it together, I vacuumed the whole main floor. I found a few things that I didn't like about it. It is top heavy when using the hose with the crevice tool and falls over every time I used the hose unless I held the handle in one hand. Akward!! Plus the cord is in a weird place and kept getting caught under the vacuum or under my feet. The roller brush was really wound up with hair, (I have long hair) and that did happen with my Dyson, but not as much or as tightly. I found it hard to cut off. I should have made sure this model had headlights, bummed to find out it doesn't. I was very, VERY happy with the amount of dirt, dust and hair that came up. All in all, for the price I can't expect to compare it to a Dyson. I'm sure the nicer models of Shark are more inline with the Dyson. It just wasn't as easy to use as my old Dyson. This is a basic model. But it works very good considering the weight balance with hose and cord placement. I'd give 3.75 stars if it would let me. It's not quite a 4, but it's a good decent vacuum that sucks well. If you aren't super fussy or Don't care about the things I didn't like about it, than this is a perfect vacuum and you'll be happy with it!

Helpful?3WD0VRBOPP6815027618894
May 21, 2017
Diana
5 out of 5 stars review

Goodbye Dyson ~ Hello Shark!!

I have a Dyson that I "thought" I loved. I bought this as a 2nd to leave upstairs. Well, no one is leaving this baby on the 2nd floor ;) I could not get over what it picked up after I vacuumed with my Dyson the night before. I had to empty the canister. The pet attachment is AMAZING!! Even my husband who asked "why did you buy another vacuum when we have a vacuum" was shocked at the dog hair that it picked up that my Dyson left behind. Buy this vacuum and say goodbye to your expensive Dyson as you will LOVE it!!

Helpful?3WD0VRBOPP6815027618894
Oct 21, 2016
CharliAnne
5 out of 5 stars review

We LOVE this vacuum!!!

We are hard on vacuums; 4 girls/women with long hair, 2 dogs, grandkids and have a variety of floor surfaces- carpet, tile, vinyl, and we're not the best at keeping the filters cleaned at regular intervals. We have NEVER had the loss of suction others claim they've had. We have had issues due to long hair wrapping around the rollers-hazards of long hair. This thing is awesome. We considered replacing our carpet but if we had owned this vacuum from the start, we wouldn't NEED to replace it. I'm buying one for my daughter for Christmas!

Helpful?3WD0VRBOPP6815027618894
Mar 9, 2017
CMM77598
5 out of 5 stars review

Love, Love, Love!!!

Bought this for myself for Christmas!! Saw it in the Black Friday ad and knew it was a great deal. I have always heard the pet vacs were better then normal vacuums, well after getting this beauty I learned that I had bad information. I received this after a week (Great job there) and vacuumed what I thought was a clean floor, nope! This is amazing!! Love it and recommend to EVERYONE!!!!

Helpful?3WD0VRBOPP6815027618894
Jul 30, 2016
ArkansasScott
5 out of 5 stars review

Powerful!

I'm very happy with this purchase. It seems to be of very good quality with a ton of suction. You even have to turn down the suction depending on the carpet just to be able to pull it back. Very easy to dump the dirt right into the trash can. Lots of attachments and extra tools too. Very good!

Helpful?3WD0VRBOPP6815027618894
Dec 6, 2016
Chinandolls
5 out of 5 stars review

THE BEST VACUUM I'VE EVER OWNED!

If Shark had been here to take a video of me vacuuming about 1500 sq ft of what appeared to be relatively clean flooring right after I got this vacuum out of the box & assembled it (and posted that video on TV/Internet), they would've likely sold a million of them quick as a wink! While I have a younger brother model of this Shark, this is the "John Boy" of the family that will take care of any hidden dirt under the roof with ease! I've had a central vac system for years, but 2 long haired "Velcro" dogs have forced me to seek better alternatives. This is the one if you're allergic to pet dander, but can't bear to make the fur bearers stay outside 24/7! I had flashbacks of my Kirby years ago, because it's not a lightweight to push around, but it is SO worth the extra effort involved! The wand extensions onboard are quick & easy to access & are just as superb to grab whatever is in its path. It's all but mesmerizing to watch the cyclone of debris flying into the canister while vacuuming, lol! So increase the muscle mass in your upper arms a little bit, while saying "Adios & Ta Ta!" to unwanted pet hair & dirt in your home via this ultimate cleaning mow-chine! 5 yr warranty is a plus, too. FYI- No headlights on this made for Sam's Club model, but you'll have no trouble seeing what a mess you'll gladly dump out of the large canister with ease after you vacuum! Strap a small flashlight to the handle if headlights are a tie-breaker....!

Helpful?3WD0VRBOPP6815027618894
Dec 29, 2016
Jay9
5 out of 5 stars review

professional shark XL vacuum

Got this vacuum cleaner for Christmas and I absolutely love it! My old vacuum cleaner was great until it broke down a few months ago. Started to use the new vacuum cleaner the same day I got it and I couldn't believe how much dust, dog hair, and dirt it picked up. I love the attachments, especially the pet vacuum attachment. Works great on furniture and underneath them. Very easy to use and maneuver. I highly recommended this vacuum cleaner!!!

Helpful?3WD0VRBOPP6815027618894
May 27, 2017
amandamch2o
1 out of 5 stars review

NO SUCTION UNLESS THE ROTATOR BRUSH IS ACTIVE

I ordered this for my mother for her ALL HARWOOD AND TILE FLOORS, it will not pick up anything unless it is on the (ii) setting. The only reason she got it was to use on hardwood an does not want them scratched. I will be returning this. I don't know what the problem is but it does not even feel like it is sucking, there is definitely air coming out of where the filter is but you can't feel any pull coming from underneath. Very disappointing. I guess everyone else uses it with the rotator going.

Helpful?3WD0VRBOPP6815027618894
Feb 16, 2020
Charlie
5 out of 5 stars review

Great for Commercial Use

I work for Pediatrics office and they purchased this vacuum a year ago and it still running strong it a decent size office too but I highly recommend it keeps the office very clean I clean it out once a month like it is required and it works amazing highly love this vacuum for everyday use

Review from sharkninja.com
Helpful?3WD0VRBOPP6815027618894
Nov 24, 2020
Charlie Brown
5 out of 5 stars review

It's been a great vacuum.

I have had this vaccumm for over 3 years now and i have to say it's the best vaccum i have had. Suction it's still very strong. I just ordered the filter kits since they started to rip. The vacuum does kind of a grinding noise in the roller area but it still works. I suspect it's probably a bearing. other than that I have been very happy with this product. periodically, I do clean the roller, remove the excess hair, wash the filters, and the dirt canister. Great work Shark!

Review from sharkninja.com
Helpful?3WD0VRBOPP6815027618894