Customer reviews for Bentgo All-in-One Tinted Glass Salad Container forMember photos
Lid design flaw! Otherwise a great product.
Love this product until it broke! Just like all the other reviews say, the plastic lid flaps break off. I was making it work with one latch for a few months, nestling it solidly in my lunch box with other items stacked on top. Today the other side broke. PLEASE fix this design flaw or at least sell replacement lids. I like it so much that I’m tempted to buy another, but I know that it will break again, so I’m hesitant.
Hi Desiree, Thank you for sharing your feedback on the Bentgo Glass Salad Container. We’re so glad to hear you’ve loved using it, but we’re truly sorry that the lid tabs broke and impacted your experience. Please know that all of our products are backed by a warranty, and our team would be happy to help with a resolution. We’ll also be sure to share your feedback with our product team as we’re always working to improve our designs. In the meantime, please reach out to us at support@bentgo.com or 714-668-0300 so we can assist you directly. Thank you, Jessica Bentgo Customer Support
Horrible LID!
I loved the idea of this product, I bought 4 containers so that I could meal prep my salads for the week!!! I’m now only have 1 container to due the poor quality of the “snap/lock” LID. The lid either breaks while trying to close the container or it doesn’t quite close properly! This is so frustrating because I really loved the container and this was the only problem but it completely undermines the point of the lock in fresh!!
Hi LIDS, Thank you for sharing your experience with the Bentgo Glass Salad Container. We’re truly sorry to hear about the issues you’ve had with the snap-lock lids—we know how frustrating it is when the design doesn’t perform the way you need it to, especially when meal prepping for the week. Please know this product is backed by our 2-year warranty, and our team would love the chance to help make this right for you. Reach out to us at support@bentgo.com or call 714-668-0300, and we’ll work with you directly to find a solution. Thank you, Jessica Bentgo Customer Support
Broken Lid/No Replacement = A Disappointment
I bought this for my lunch as a school educator and happily used it until I got a job with lunch included. Fast forward two years later and my youngest kiddo needs to take a lunch due to food sensitivities. They've been using the lunch box for the last month and the lid handles just broke today. I came on here to buy a replacement lid (who doesn't make a replacement lid?) only to find that the handles break frequently and that no replacement lid is offered. My lunch kit is out of warranty so I am out of luck. I guess we'll be winging it with a broken lid. I am beyond disappointed that a) this is a common problem that you haven't addressed yet and b) I can't even purchase a replacement lid.
Hi Foodie, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with the lid of your Bentgo Glass Salad Container breaking. Please reach out to our customer support team at (714) 668-0300 or support@bentgo.com and we will be happy to explore some options and solutions so we can assist you and take care of your lunchbox needs. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Customer Support
Love the product but the lids break
I bought this last summer and I'm really disappointed, I love the container but the lids break really easily. I tried to come on here and see if I could just buy a replacement but you don't seem to have the lids for these ones available. I have 4 of these and one of the lids is cracked in the middle somehow. And one the tab broke so now it won't latch. And I've got another one that the tab just popped off but I was able to fix it for now.
Hi Amanda, Thank you for sharing your experience with the Bentgo Glass Salad Container. We’re glad to hear you love the container itself, but we’re sorry to hear about the issues with the lids. While replacement lids aren’t currently sold separately, we’d like to help troubleshoot and explore options to make this right for you. Please reach out to us directly at support@bentgo.com or call 714-668-0300, and our Customer Support team will be happy to assist. We appreciate your feedback—it helps us improve our products and ensure they work better for you. Thank you, Jessica Bentgo Customer Support
Lids broke almost immediately
The container is nice - I have three! On two of them, the lids are broken. I would like to replace the lids but they’re not available. These lids broke even with the lid being hand washed. It appears that it’s just the pressure of closing the lids that breaks them. They probably broke within a month or two of use.
Hi Caitlin, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Glass Salad Container lid. This container is backed by Bentgo's industry leading 2 year warranty. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Customer Support
They need better snaps/lids
I liked them so much we bought three for us to prep salads for my husband and me. He packs two a week and I only pack one. We also gave a set to a family friend who was returning to work, and one to my brother. We liked them that much. Unfortunately, the lids on two of ours broke. Today I browsed to see if I could find the piece- it is the little part sticking out from the snaps that breaks- and nope, there’s no replacement for that little thing and I have to be careful when transporting it. Also, on behalf of my husband I would like to request other colors. He takes the gray happily and the lavender to work reluctantly. A black, navy blue, dark green would be great.
Hi MominTx, Thank you for sharing your experience with the Bentgo Glass Salad Container. We’re so glad to hear that your family and friends have enjoyed using them for meal prep, but we’re very sorry to learn about the issues with the lid snaps breaking. We know how frustrating that must be, especially since replacements aren’t available for the small parts. We’ve shared your feedback with our product team regarding durability improvements and your excellent suggestion for more color options like black, navy, and dark green. In the meantime, our Bentgo Team would love to help make this right for you. Please reach out to us at support@bentgo.com or 714-668-0300. Thank you, Jessica Bentgo Customer Support
Lid is broken :(
I attempted to post a review last night, and I'm not sure it was processed. I absolutely love my salad bowl. The bowl itself is roomy for my veggies, and I appreciate the compartment for my salad essentials. However, the lid, the lid, the LID is broken. Educator here . . . if you know, you know. In a perfect world, I could simply reorder or receive a replacement lid. #SOS
Hi Educator1, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with the lid of your Bentgo Glass Salad Container breaking. This container is backed by Bentgo's industry leading 2 year warranty. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Customer Support
Amazing while it’s working!
I love this container. Leak proof, dishwasher safe and so many use options. I was so excited to get it as a gift. However, I can’t give it 5 stars as the one snap on the lid broke. I’ve looked in many places and can’t seem to buy replacement parts. It was a gift and don’t have a receipt of course. I’d buy several more of these if replacement parts were available. Although, I certainly hope I wouldn’t have to buy many. though.
Another person with broken lids
I really love these bowls, unfortunately out of the 6 total that we have bought, 5 lids have broken. We did report three of them, and they replaced the entire bowls once pictures were provided. The next day another one of the older bowl lids broke. I'm not going to keep trying to get replacements that will suffer the same consequences. Just start looking for other options.
Hi SGTPlatt, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Glass Salad Container lid. This container is backed by Bentgo's industry leading warranty. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support
Lids break too easily
I was coming to the page to double check if the glass is oven safe (it is yay!) then saw all the reviews about the container lids breaking and wanted to echo that. I bought the glass salad container duo almost a year ago. I really like them. I can carry my lunch and all my snacks for the day in one tidy package. BUT about 5 months in one of the snaps started falling off all the time (annoying but whatever) then the whole arm broke off from the top ugh. I reached out about a replacement lid and they said they can only replace the whole unit resulting in 2 lids and 3 sets in my cupboards. Now 10 months later the other lid broke in the same way. I know they are still under warrantee but I don't want a 4th set taking up room in my cupboard, I just want a lid. I'm really hoping this is a nudge to add solo lids to the replacement inventory. Also guess long term plans to improve the lids would be really helpful.
Hello! Thank you for sharing your experience with the Bentgo Glass Salad Container—we’re so glad to hear you enjoy using it daily, but we’re truly sorry for the frustration you’ve experienced with the lids. We completely understand how inconvenient it feels to have extra sets piling up when what you really need is just a replacement lid. Your feedback about offering lids separately (as well as improving their long-term durability) is very valuable, and I’ll be sure to share it directly with our product team. In the meantime, since your containers are still under warranty, please reach out to us at support@bentgo.com or 714-668-0300 so we can work with you on a solution that helps get you back to enjoying your containers without the clutter. Thank you again for your honest feedback and for being a Bentgo customer—we truly appreciate it. Thank you, Jessica Bentgo Customer Support