Customer reviews for Bentgo All-in-One Tinted Glass Salad Container forMember photos
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Lid snapped
I bought this bowl several months ago and love it. I'm a nurse and it makes bringing all of my food easy. The lid broke on the top so now I can't snap the bowl shut.
Hi Katie, We appreciate you taking the time to leave feedback about your Bentgo Glass All-in-One Salad Container. We’re sorry the lid or clips didn’t hold up as expected. All Bentgo products are backed by our warranty, and our team would be happy to help with a replacement or guide you on best care practices to prevent issues in the future. We want to make sure your container works perfectly for you. Please contact us directly at support@bentgo.com or 657-275-3738. Having your order details handy will help us get this taken care of as quickly as possible. Thank you for bringing this to our attention, we’re here to help. Thank you, Jessica Bentgo Customer Support
Really good but flaws
I love this container. However, the lids are terrible. The sides of all my lids (the clips) have all broken. They do not offer replacement lids. Not sure what to do with these. They cannot be used now.
Hi Elizabeth, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Glass Salad Container lid. We understand how frustrating this must be, and we want to make it right. Please reach out to our customer support team at 1-657-275-3738 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support
Did not last
I bought last Christmas but never used it till a few months ago. Only used about 5-6 times and the lid snaps broke! Stay away. Too expensive for the amount of times it has been used
Hi Unsatisfied721, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with the lid of your Bentgo Glass Salad Container breaking. This container is backed by Bentgo's industry leading 2 year warranty. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Customer Support
Awesome until the lid broke =(
Really love everything about it, except the lid broke. After reading the other reviews seems like this is a common flaw. A replacement lid should be an option.
Hi Teach27, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with the lid of your Bentgo Glass Salad Container breaking. While replacement lids are not available at this time, this container is backed by Bentgo's industry leading 2 year warranty and we will be happy to replace it. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Customer Support
Sad
I bought this a few months ago and the seal would close after washing, and just a few min ago I tried again and the plastic fixture holding the wig on broke. I got a few usages out of it.
Hi JMY, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with the lid of your Bentgo Glass Salad Container breaking. This container is backed by Bentgo's industry leading 2 year warranty. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Customer Support
Lid clips are horrible
The clips on the lids broke soooo fast with normal use. Too bad because this was initially a nice salad container. I highly advise against anyone buying this until the lid is redesigned.
Hi Riley14, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with the lid of your Bentgo Glass Salad Container breaking. This container is backed by Bentgo's industry leading 2 year warranty. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at 1-657-275-3738 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support
Broken lid, no replacement available
Hello, I received this product as a gift. Ive used on several occasions maybe about 14 times. My lid finally snapped and im having a hard time finding a replacement lid is really dont want to discard the whole thing as they are expensive.
Hi Lizzy, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Glass Salad Container lid breaking. This container is backed by Bentgo's industry leading 2 year warranty. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Customer Support
The lid sucks
The lid tabs will break off and make it unusable. I wouldn't be surprised if it was designed that way on purpose to get us to buy more lids. Don't recommend.
Hi Megz, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with the lid of your Bentgo Glass Salad Container breaking. This is certainly not the experience we want for our customers. In fact, these containers are backed by Bentgo's industry leading 2 year warranty, so you don't need to purchase a replacement. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at 1-657-275-3738 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support
Another person with broken lids
I really love these bowls, unfortunately out of the 6 total that we have bought, 5 lids have broken. We did report three of them, and they replaced the entire bowls once pictures were provided. The next day another one of the older bowl lids broke. I'm not going to keep trying to get replacements that will suffer the same consequences. Just start looking for other options.
Hi SGTPlatt, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Glass Salad Container lid. This container is backed by Bentgo's industry leading warranty. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support
Lids break too easily
I was coming to the page to double check if the glass is oven safe (it is yay!) then saw all the reviews about the container lids breaking and wanted to echo that. I bought the glass salad container duo almost a year ago. I really like them. I can carry my lunch and all my snacks for the day in one tidy package. BUT about 5 months in one of the snaps started falling off all the time (annoying but whatever) then the whole arm broke off from the top ugh. I reached out about a replacement lid and they said they can only replace the whole unit resulting in 2 lids and 3 sets in my cupboards. Now 10 months later the other lid broke in the same way. I know they are still under warrantee but I don't want a 4th set taking up room in my cupboard, I just want a lid. I'm really hoping this is a nudge to add solo lids to the replacement inventory. Also guess long term plans to improve the lids would be really helpful.
Hello! Thank you for sharing your experience with the Bentgo Glass Salad Container—we’re so glad to hear you enjoy using it daily, but we’re truly sorry for the frustration you’ve experienced with the lids. We completely understand how inconvenient it feels to have extra sets piling up when what you really need is just a replacement lid. Your feedback about offering lids separately (as well as improving their long-term durability) is very valuable, and I’ll be sure to share it directly with our product team. In the meantime, since your containers are still under warranty, please reach out to us at support@bentgo.com or 714-668-0300 so we can work with you on a solution that helps get you back to enjoying your containers without the clutter. Thank you again for your honest feedback and for being a Bentgo customer—we truly appreciate it. Thank you, Jessica Bentgo Customer Support