Customer reviews for Bentgo All-in-One Tinted Glass Salad Container forMember photos
Lid snapped
I bought this bowl several months ago and love it. I’m a nurse and it makes bringing all of my food easy. The lid broke on the top so now I can’t snap the bowl shut.
Hi Katie, We appreciate you taking the time to leave feedback about your Bentgo Glass All-in-One Salad Container. We’re sorry the lid or clips didn’t hold up as expected. All Bentgo products are backed by our warranty, and our team would be happy to help with a replacement or guide you on best care practices to prevent issues in the future. We want to make sure your container works perfectly for you. Please contact us directly at support@bentgo.com or 657-275-3738. Having your order details handy will help us get this taken care of as quickly as possible. Thank you for bringing this to our attention, we’re here to help. Thank you, Jessica Bentgo Customer Support
Great salad bowl, terrible lid.
Love the salad dish and the insert - use it regularly. But the lid broke within 6 months. I have to use it with tape. I never put the lid in the dishwasher and only used it with an insulated lunch box. Need to find a replacement lid.
Hi Ms. Baseball34, Thank you for sharing your feedback. We’re sorry to hear that the paint on your Bentgo Salad bowl lids has broken. That’s not the experience we want with our product. Bentgo products are backed by our warranty, and we’d really appreciate the opportunity to help. Our team can review the issue with you and offer support. Please feel free to reach out to us at support@bentgo.com or 657-275-3738, and we’ll be happy to assist. Having your order details handy will help us take care of this more quickly. Thank you again for letting us know. Thank you, Jessica Bentgo Customer Support Customer Service
not durable lid latch
I have had two of these in two years and the lid latches break within 6 months with regular use. There is no replacement lid available. This is not a durable product
Hi Aschiavi, Thank you for sharing your experience with your Bentgo Glass All-in-One Salad Container. We’re sorry to hear the lid or clips didn’t work as expected. All Bentgo products are covered by our warranty, and we’d be happy to assist with a replacement or share tips on how to care for your container so it lasts longer. Your feedback also helps us improve our products for everyone. Please reach out to us directly at support@bentgo.com or 657-275-3738, and having your order details ready will help us resolve this quickly. Thank you again for letting us know and we appreciate the opportunity to make this right. Thank you, Jessica Bentgo Customer Support
Defective lid lock
I received as a Xmas gift. First use the lid lock broke off. Lovely bowl flawed lid lock design. Plastic hinges are weak and will not support that type of use. Will break all the time.
Hi DezRo, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Glass Salad Container lids. We understand how frustrating this must be, and we want to make it right. These containers are backed by Bentgo's industry leading 2 year warranty. Please reach out to our customer support team at 1-657-275-3738 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support
Really good but flaws
I love this container. However, the lids are terrible. The sides of all my lids (the clips) have all broken. They do not offer replacement lids. Not sure what to do with these. They cannot be used now.
Hi Elizabeth, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Glass Salad Container lid. We understand how frustrating this must be, and we want to make it right. Please reach out to our customer support team at 1-657-275-3738 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support
Great but flaws
I really really like this product honestly changed my life when it comes to the capacity to be able to replacement part is really upsetting i just want a new lid and the same fork
Hi Gaga, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Glass Salad Container lid and fork. We understand how frustrating this must be, and we want to make it right. Please reach out to our customer support team at 1-657-275-3738 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support
The lid sucks
The lid tabs will break off and make it unusable. I wouldn’t be surprised if it was designed that way on purpose to get us to buy more lids. Don’t recommend.
Hi Megz, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with the lid of your Bentgo Glass Salad Container breaking. This is certainly not the experience we want for our customers. In fact, these containers are backed by Bentgo's industry leading 2 year warranty, so you don't need to purchase a replacement. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at 1-657-275-3738 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support
They're awesome - until they're not
This container is AWESOME - until it's not. i bought two of these salad bento boxes a little over a year ago. I do not use them often - honestly, MAYBE 3-4 times each over the past year. BOTH lids have broken, rendering them unusable!
Hi Tkself, We appreciate you taking the time to leave feedback about your Bentgo Glass Salad Container. We’re sorry the lid or clips didn’t hold up as expected. All Bentgo products are backed by our warranty, and our team would be happy to help with a replacement or guide you on best care practices to prevent issues in the future. We want to make sure your container works perfectly for you. Please contact us directly at support@bentgo.com or 657-275-3738. Having your order details handy will help us get this taken care of as quickly as possible. Thank you for bringing this to our attention, we’re here to help. Thank you, Jessica Bentgo Customer Support
love the size and shape of the container but the lid is poorly designed, the clasp broke fairly soon after I bought it. I would love to find a replacement lid.
Hi Diana,We appreciate you taking the time to leave feedback about your Bentgo Glass All-in-One Salad Container. We’re sorry the lid or clips didn’t hold up as expected.All Bentgo products are backed by our warranty, and our team would be happy to help with a replacement or guide you on best care practices to prevent issues in the future. We want to make sure your container works perfectly for you.Please contact us directly at support@bentgo.com or 657-275-3738. Having your order details handy will help us get this taken care of as quickly as possible.Thank you for bringing this to our attention, we’re here to help.Thank you,JessicaBentgo Customer Support
Broken Lid/No Replacement = A Disappointment
I bought this for my lunch as a school educator and happily used it until I got a job with lunch included. Fast forward two years later and my youngest kiddo needs to take a lunch due to food sensitivities. They've been using the lunch box for the last month and the lid handles just broke today. I came on here to buy a replacement lid (who doesn't make a replacement lid?) only to find that the handles break frequently and that no replacement lid is offered. My lunch kit is out of warranty so I am out of luck. I guess we'll be winging it with a broken lid. I am beyond disappointed that a) this is a common problem that you haven't addressed yet and b) I can't even purchase a replacement lid.
Hi Foodie, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with the lid of your Bentgo Glass Salad Container breaking. Please reach out to our customer support team at (714) 668-0300 or support@bentgo.com and we will be happy to explore some options and solutions so we can assist you and take care of your lunchbox needs. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Customer Support