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Customer reviews for Bentgo 2-Piece Kids Snap & Go Lunch Set: Leak-Proof Lunch Box & Deluxe Insulated Lunch Bag for
Bentgo 2-Piece Kids Snap & Go Lunch Set: Leak-Proof Lunch Box & Deluxe Insulated Lunch Bag
4.7 out of 5 stars
stars437 ratings435 reviews
  1. 5 stars80% (351)
  2. 4 stars12% (54)
  3. 3 stars4% (18)
  4. 2 stars2% (8)
  5. 1 star1% (6)
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Showing 371-380 of 435 reviews
Feb 28, 2024
Jenn
5 out of 5 stars review

Durable, cute bag

We have two of these bags because my daughter couldn't decide which print she liked the best. The lunch boxes fit in great, along with ice packs. I like the exterior drink pouch and the different carrying options. I did take the shoulder straps off for my daughter because the lunchbox fits inside her bookbag, but it would be very useful if she had to carry it separately.

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Jun 29, 2023
Sara
5 out of 5 stars review

Great lunch bag for daycare

I bought this lunch bag for my daughter’s daycare and it is so convenient! It’s big enough for the Bentgo lunch box and the side water bottle carrier is sturdy enough that it won’t fall out! And the colorful print stands out so it’s easy to find in my daughters’ daycare class! Highly recommended!

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Oct 2, 2023
Kinder Mom
5 out of 5 stars review

Love this lunch bag! But can I machine wash?

Great lunch bag. Works perfect for my kindergartener. It keeps his food at the right temperature and fits perfect in his backpack. However, he left it outside at school on a rainy day... Can I machine wash it? It now smells of mildew from the moisture.

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Mar 13, 2023
Katielegue11
5 out of 5 stars review

Great Customer Service!

I bought this lunch bag with the matching lunch box for my son's 4th birthday as he is SO excited to start school this year. The parcel was successfully delivered to our porch; unfortunately when my husband and I got home from work it was nowhere to be found. I called customer service with little hope that they would be able to help with our lost/stolen package. With no hesitation, Michael told me he would make an exception and send another lunch bag to me for no extra fees. I was beyond appreciative and thankful. This was my first time ordering from Bentgo.com and it will not be my last. Not only are the quality of their products one of the best, but their customer service over-exceeded my expectations. Thank you Bentgo for turning a discouraging situation into a positive experience. My son absolutely loves his set and is all ready for kindergarten :)

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Sep 12, 2023
Tosya
4 out of 5 stars review

Great size, not so high quality

I ordered that bag at August 22, received it only at September 7. Okay, size of that bag is amazing, colors cute. But what about quality? At first lock going so difficult - I was thinking maybe it's new bag and it need time, but today I see that rubber band of side pocket is torn-we don't put there anything, cause everything fit inside bag(as I say size is amazing). Bentgo, would you replace that bag,which was used only 3 days?

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Aug 30, 2022
Ginger_B
4 out of 5 stars review

Customer Service is amazing!

Very nice quality lunch bag with plenty of room for the lunch box, ice pack, and extras. My Kindergartner can have a drink in the classroom during the day, so the drink compartment on the side is especially handy. I wish it was machine washable, but spot cleaning it is. Hopefully the pattern will hide major dirt/spots. I ordered 2 and the zipper of one gets stuck frequently, which caused the fabric to rip. Customer service was great and offered to send me a replacement bag in about a week.

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Aug 17, 2023
Mumof3
5 out of 5 stars review

SIMPLY THE BEST!!!

My son loves his new lunch bag!!! Zipper opens smoothly and easily for little kids. Lightweight and spacious that fits our Bentgo lunch boxes. Love the pocket for drinks and the functional carrying straps!! The prints are absolutely adorable! The BEST!!!

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Nov 6, 2023
BusyTwinMom
5 out of 5 stars review

Stands up to twin toddlers

I bought 2 lunch bags for my twin toddlers about 2 months ago for preschool. They LOVE them. The matching prints are cute and the teachers love that they can easily tell everything for my kids apart. When we aren’t using them for school, my kids are filling them with toys and carrying them around the house. My daughter even filled hers with crayons and any residue easily wiped right out! I love that when their backpacks are too full they can be strapped to the outside instead. We will be traveling for the holidays and I know that this entire set is going to be the hero of our trip!

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Nov 17, 2023
UnicornFan4Life
5 out of 5 stars review

Above and Beyond Customer Service!

I bought the Bentgo Kids Unicorn print lunch bag for my preschooler and the zipper stopped working after a few weeks of use. I contacted customer service and they very kindly addressed my concerns and shipped me a new lunch bag - my daughter and I are thrilled. Thank you Bentgo!

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Aug 4, 2025
carolds79
3 out of 5 stars review

Leaked

Cute, but not leak-proof. I put water in mine to test the seal, and it ended up leaking.

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reply from Customer Service

Hi Carolds79, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Kids Snap & Go Lunch Box leaking. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support