Customer reviews for Bentgo All-in-One Tinted Glass Salad Container forMember photos
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Lid snapped
I bought this bowl several months ago and love it. I'm a nurse and it makes bringing all of my food easy. The lid broke on the top so now I can't snap the bowl shut.
Hi Katie, We appreciate you taking the time to leave feedback about your Bentgo Glass All-in-One Salad Container. We’re sorry the lid or clips didn’t hold up as expected. All Bentgo products are backed by our warranty, and our team would be happy to help with a replacement or guide you on best care practices to prevent issues in the future. We want to make sure your container works perfectly for you. Please contact us directly at support@bentgo.com or 657-275-3738. Having your order details handy will help us get this taken care of as quickly as possible. Thank you for bringing this to our attention, we’re here to help. Thank you, Jessica Bentgo Customer Support
love the size and shape of the container but the lid is poorly designed, the clasp broke fairly soon after I bought it. I would love to find a replacement lid.
Hi Diana,We appreciate you taking the time to leave feedback about your Bentgo Glass All-in-One Salad Container. We’re sorry the lid or clips didn’t hold up as expected.All Bentgo products are backed by our warranty, and our team would be happy to help with a replacement or guide you on best care practices to prevent issues in the future. We want to make sure your container works perfectly for you.Please contact us directly at support@bentgo.com or 657-275-3738. Having your order details handy will help us get this taken care of as quickly as possible.Thank you for bringing this to our attention, we’re here to help.Thank you,JessicaBentgo Customer Support
Did not last
I bought last Christmas but never used it till a few months ago. Only used about 5-6 times and the lid snaps broke! Stay away. Too expensive for the amount of times it has been used
Hi Unsatisfied721, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with the lid of your Bentgo Glass Salad Container breaking. This container is backed by Bentgo's industry leading 2 year warranty. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Customer Support
The lid sucks
The lid tabs will break off and make it unusable. I wouldn't be surprised if it was designed that way on purpose to get us to buy more lids. Don't recommend.
Hi Megz, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with the lid of your Bentgo Glass Salad Container breaking. This is certainly not the experience we want for our customers. In fact, these containers are backed by Bentgo's industry leading 2 year warranty, so you don't need to purchase a replacement. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at 1-657-275-3738 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support
Lid clips are horrible
The clips on the lids broke soooo fast with normal use. Too bad because this was initially a nice salad container. I highly advise against anyone buying this until the lid is redesigned.
Hi Riley14, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with the lid of your Bentgo Glass Salad Container breaking. This container is backed by Bentgo's industry leading 2 year warranty. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at 1-657-275-3738 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support
Awesome until the lid broke =(
Really love everything about it, except the lid broke. After reading the other reviews seems like this is a common flaw. A replacement lid should be an option.
Hi Teach27, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with the lid of your Bentgo Glass Salad Container breaking. While replacement lids are not available at this time, this container is backed by Bentgo's industry leading 2 year warranty and we will be happy to replace it. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Customer Support
Sad
I bought this a few months ago and the seal would close after washing, and just a few min ago I tried again and the plastic fixture holding the wig on broke. I got a few usages out of it.
Hi JMY, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with the lid of your Bentgo Glass Salad Container breaking. This container is backed by Bentgo's industry leading 2 year warranty. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Customer Support
Broken lid, no replacement available
Hello, I received this product as a gift. Ive used on several occasions maybe about 14 times. My lid finally snapped and im having a hard time finding a replacement lid is really dont want to discard the whole thing as they are expensive.
Hi Lizzy, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Glass Salad Container lid breaking. This container is backed by Bentgo's industry leading 2 year warranty. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Customer Support
Lid design flaw! Otherwise a great product.
Love this product until it broke! Just like all the other reviews say, the plastic lid flaps break off. I was making it work with one latch for a few months, nestling it solidly in my lunch box with other items stacked on top. Today the other side broke. PLEASE fix this design flaw or at least sell replacement lids. I like it so much that I’m tempted to buy another, but I know that it will break again, so I’m hesitant.
Hi Desiree, Thank you for sharing your feedback on the Bentgo Glass Salad Container. We’re so glad to hear you’ve loved using it, but we’re truly sorry that the lid tabs broke and impacted your experience. Please know that all of our products are backed by a warranty, and our team would be happy to help with a resolution. We’ll also be sure to share your feedback with our product team as we’re always working to improve our designs. In the meantime, please reach out to us at support@bentgo.com or 714-668-0300 so we can assist you directly. Thank you, Jessica Bentgo Customer Support
They need better snaps/lids
I liked them so much we bought three for us to prep salads for my husband and me. He packs two a week and I only pack one. We also gave a set to a family friend who was returning to work, and one to my brother. We liked them that much. Unfortunately, the lids on two of ours broke. Today I browsed to see if I could find the piece- it is the little part sticking out from the snaps that breaks- and nope, there’s no replacement for that little thing and I have to be careful when transporting it. Also, on behalf of my husband I would like to request other colors. He takes the gray happily and the lavender to work reluctantly. A black, navy blue, dark green would be great.
Hi MominTx, Thank you for sharing your experience with the Bentgo Glass Salad Container. We’re so glad to hear that your family and friends have enjoyed using them for meal prep, but we’re very sorry to learn about the issues with the lid snaps breaking. We know how frustrating that must be, especially since replacements aren’t available for the small parts. We’ve shared your feedback with our product team regarding durability improvements and your excellent suggestion for more color options like black, navy, and dark green. In the meantime, our Bentgo Team would love to help make this right for you. Please reach out to us at support@bentgo.com or 714-668-0300. Thank you, Jessica Bentgo Customer Support