Customer reviews for Bentgo All-in-One Tinted Glass Salad Container forLid snapped
I bought this bowl several months ago and love it. I’m a nurse and it makes bringing all of my food easy. The lid broke on the top so now I can’t snap the bowl shut.
Hi Katie, We appreciate you taking the time to leave feedback about your Bentgo Glass All-in-One Salad Container. We’re sorry the lid or clips didn’t hold up as expected. All Bentgo products are backed by our warranty, and our team would be happy to help with a replacement or guide you on best care practices to prevent issues in the future. We want to make sure your container works perfectly for you. Please contact us directly at support@bentgo.com or 657-275-3738. Having your order details handy will help us get this taken care of as quickly as possible. Thank you for bringing this to our attention, we’re here to help. Thank you, Jessica Bentgo Customer Support
love the size and shape of the container but the lid is poorly designed, the clasp broke fairly soon after I bought it. I would love to find a replacement lid.
Hi Diana,We appreciate you taking the time to leave feedback about your Bentgo Glass All-in-One Salad Container. We’re sorry the lid or clips didn’t hold up as expected.All Bentgo products are backed by our warranty, and our team would be happy to help with a replacement or guide you on best care practices to prevent issues in the future. We want to make sure your container works perfectly for you.Please contact us directly at support@bentgo.com or 657-275-3738. Having your order details handy will help us get this taken care of as quickly as possible.Thank you for bringing this to our attention, we’re here to help.Thank you,JessicaBentgo Customer Support
The lid sucks
The lid tabs will break off and make it unusable. I wouldn’t be surprised if it was designed that way on purpose to get us to buy more lids. Don’t recommend.
Hi Megz, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with the lid of your Bentgo Glass Salad Container breaking. This is certainly not the experience we want for our customers. In fact, these containers are backed by Bentgo's industry leading 2 year warranty, so you don't need to purchase a replacement. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at 1-657-275-3738 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support
They're awesome - until they're not
This container is AWESOME - until it's not. i bought two of these salad bento boxes a little over a year ago. I do not use them often - honestly, MAYBE 3-4 times each over the past year. BOTH lids have broken, rendering them unusable!
Hi Tkself, We appreciate you taking the time to leave feedback about your Bentgo Glass Salad Container. We’re sorry the lid or clips didn’t hold up as expected. All Bentgo products are backed by our warranty, and our team would be happy to help with a replacement or guide you on best care practices to prevent issues in the future. We want to make sure your container works perfectly for you. Please contact us directly at support@bentgo.com or 657-275-3738. Having your order details handy will help us get this taken care of as quickly as possible. Thank you for bringing this to our attention, we’re here to help. Thank you, Jessica Bentgo Customer Support
Defective lid lock
I received as a Xmas gift. First use the lid lock broke off. Lovely bowl flawed lid lock design. Plastic hinges are weak and will not support that type of use. Will break all the time.
Hi DezRo, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Glass Salad Container lids. We understand how frustrating this must be, and we want to make it right. These containers are backed by Bentgo's industry leading 2 year warranty. Please reach out to our customer support team at 1-657-275-3738 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support
Great but flaws
I really really like this product honestly changed my life when it comes to the capacity to be able to replacement part is really upsetting i just want a new lid and the same fork
Hi Gaga, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Glass Salad Container lid and fork. We understand how frustrating this must be, and we want to make it right. Please reach out to our customer support team at 1-657-275-3738 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support
Really good but flaws
I love this container. However, the lids are terrible. The sides of all my lids (the clips) have all broken. They do not offer replacement lids. Not sure what to do with these. They cannot be used now.
Hi Elizabeth, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Glass Salad Container lid. We understand how frustrating this must be, and we want to make it right. Please reach out to our customer support team at 1-657-275-3738 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support
Amazing while it’s working!
I love this container. Leak proof, dishwasher safe and so many use options. I was so excited to get it as a gift. However, I can’t give it 5 stars as the one snap on the lid broke. I’ve looked in many places and can’t seem to buy replacement parts. It was a gift and don’t have a receipt of course. I’d buy several more of these if replacement parts were available. Although, I certainly hope I wouldn’t have to buy many. though.
Love the product but the lids break
I bought this last summer and I'm really disappointed, I love the container but the lids break really easily. I tried to come on here and see if I could just buy a replacement but you don't seem to have the lids for these ones available. I have 4 of these and one of the lids is cracked in the middle somehow. And one the tab broke so now it won't latch. And I've got another one that the tab just popped off but I was able to fix it for now.
Hi Amanda, Thank you for sharing your experience with the Bentgo Glass Salad Container. We’re glad to hear you love the container itself, but we’re sorry to hear about the issues with the lids. While replacement lids aren’t currently sold separately, we’d like to help troubleshoot and explore options to make this right for you. Please reach out to us directly at support@bentgo.com or call 714-668-0300, and our Customer Support team will be happy to assist. We appreciate your feedback—it helps us improve our products and ensure they work better for you. Thank you, Jessica Bentgo Customer Support
Horrible LID!
I loved the idea of this product, I bought 4 containers so that I could meal prep my salads for the week!!! I’m now only have 1 container to due the poor quality of the “snap/lock” LID. The lid either breaks while trying to close the container or it doesn’t quite close properly! This is so frustrating because I really loved the container and this was the only problem but it completely undermines the point of the lock in fresh!!
Hi LIDS, Thank you for sharing your experience with the Bentgo Glass Salad Container. We’re truly sorry to hear about the issues you’ve had with the snap-lock lids—we know how frustrating it is when the design doesn’t perform the way you need it to, especially when meal prepping for the week. Please know this product is backed by our 2-year warranty, and our team would love the chance to help make this right for you. Reach out to us at support@bentgo.com or call 714-668-0300, and we’ll work with you directly to find a solution. Thank you, Jessica Bentgo Customer Support