The product it’s self is great! It’s very sturdy. However the delivery service used was not great. I had my driveway completely clear for the delivery. They did not come to the door or call me to ask where to put it. They dumped a pallet the size of a car literally on the street blocking my mailbox.

This took about two afternoons for two adults to assemble. The instructions were good, and we didn't encounter any serious issues during assembly. I did manage to break a bolt, but there's a bag of spare parts that luckily had extras. My kids love it, and sit in it playing with legos any day the weather allows. Combined with the physical activity, they're exhausted and get a good nights sleep any time they can spend the evening playing on this.

Very sturdy and well built. I will say you should build out the slide before hand to save yourself (and your fingers) a ton of hardship and time. It can be built independently days or weeks before hand so the day of the build it will just be done and put on. Instructions were great until step 8 with the plastic panels. Weird pictures and angles of how its all supposed to go together and the plastic was just terrible to work with. If it didnt looks so nice I would definitely subtract a star but since it looks amazing I will just accept it. I added some fake grass so I dont hate life every time I mow around it. I was definitely hesitant to buy cheap looking stuff but it didnt turn out too bad.

Great playset! The only reason it’s not 5 starts is set up if you have the money to do so definitely pay for set up. The slide and adding on all of the side walls was probably the hardest part that set us all off hahah. But it turned out great and we finished in about 9 hours with three of us!

The playset is very nice, but we paid hundreds of dollars just to have it shipped. It came wirt missing pieces and hardware. The missing support bar for the slide is back ordered and sams club would only offer a refund and return. They refused to order the replacement piece for me. They couldnt even offer an exchange because at the time the playsets were sold out. I finally got through to lifetime products and they were not any help either. I finally was able to get the back ordered part ordered with a 2-3 week wait. It has been 4 weeks and still no part. I would not order anything like this again from sams club or lifetime products.

As you can probably guess putting it together is a big project. Took me about 10.5hours solo and I am extremely handy. Your average person is going to take 12-15hrs realistically to build. Would be quicker with two people. You need to reference the manual 5% of the time and the YouTube video 95% of the time. In my case the day it delivered it was pouring rain and the instructions got soaked and we’re not useable. Fortunately there is a QR code on the front that takes you to their YouTube video which is pretty helpful.(or you can just search for it on YouTube) Also, a PDF copy of the instructions can be found on the lifetime website for this set which is how I pulled it up on my phone. Pretty much just used it when laying out the poles to figure out what poles go where. They don’t really tell you in the video on that step and it’s more clear to read it yourself. One thing that irritated me was there are multiple boxes that come in the crate and they don’t tell you what order to open them and what parts are in each that you need first etc… so I had to open every single box and lay out every single part to find the pieces you need first. As others have mentioned, the slide is a total pain and maybe the worst part overall. Hundreds of bolts. And that’s the first thing you must build. It becomes irritating fast. The slide alone took 2.5hrs. I also didn’t like how you have to drill your own holes in so many of the parts… that’s clearly a cost savings move by them so they can just pull them out of the plastic mold and throw in a box. It adds a lot of time to the build to drill a ton of holes in nearly every plastic piece. This is unprofessional in my opinion, it should really come pre-drilled. Another gripe, the plastic wall panels attach on the inside edges of the pipes, which does hide the hardware and give a cleaner look, but again adds a ton of time to the build because it’s so difficult to fasten this way. If they just attached to the inside or outside face of the pipes, (like the top upper panels did) it would shave hours off the build time. Fiddling with those takes time! Overall it’s a good price for what it is. Kids love it. My hints for you… be extremely careful which bolts go where. Many are identical but ever so slightly different lengths… which can cause you a lot of rework time. Overall the video on YouTube is very well done. Plan on using that as your main source to build this. One feature that is odd is the “staircase” on the side. It’s hardly a staircase, each step is like 2’ high! Kids have to climb and pull themselves up each step, not walk up it like steps. Just something to be aware of. Just have to kinda watch when young ones are coming down them… it’s a big step down!

We don't have this set fully built quite yet but the bolts on the slide area are cracked and not holding up. We had a set that was less than half the price that the slide is holding up great but we wanted a new one because our kids are 5 and 7 now and wanted something a bit bigger. Contacted the manufacturer to have replacements sent and they are out of stock. This is a very expensive set to have this happening even prior to having it built.

Just finished assembling and it worked out perfectly, not sure why so people complained about it, it wasn’t too bad. Everything lined up perfectly and was able to tackle most of it by myself, the wife assisted with a couple hard to reach bolts and the heavy lifting. Tip: make sure you level the ground and assemble exactly where you want it. And be ready to spend a decent amount of time assembling, especially if you’re a perfectionist. Also love the anchors that come it! My son has been playing on it stop and I’m sure it will last him years!

Highly recommend. The assembly directions were probably the best I’ve ever seen for any product. I also recommend the YouTube step-by-step video for the trickier parts or just to have a visual, there’s a QR code in the manual. I set it up solo over one weekend. My son loves it and I’m really happy with the purchase.

We love the adventure play castle. It's very strong and durable. Our kids love playing on it with their friends. We believe it will last us many years to come. NOTE: do NOT use the assembly service Sam's Club recommends. It's a contractor through AIT. It's overpriced and has terrible service and then customer service. What could have taken us a weekend to assemble cost several hundreds of dollars, 6-8 weeks of scheduling issues with a tech who never assembled the playset before anyway, and my husband ended up finishing it himself—all with no substantive refund from AIT. Save yourself the money and assemble it yourself. It's worth it.