Thanks for choosing ONE formulas to keep your dogs healthy and happy. We appreciate you sharing that your pets loves our recipes. - The ONE Team

Thank you for sharing your recent order experience with us. We suggest reaching out to Sam's Club support team directly, as they are in the best position to assist you. If there is anything else we can do to help, please feel free to contact us by visiting this link: https://www.purina.com/contact-us. We truly appreciate your loyalty to Purina ONE and hope all is resolved swiftly. - The ONE Team

Thank you for taking the time to share this with us. We're sorry to hear that your dog didn't enjoy Purina ONE Natural True Instinct Wet Dog Food, Variety Pack. This is certainly not something we'd expect. We want to gather additional information to learn more about your and your dog's experience with our recipe. We'd be happy to recommend other recipes that your dog might enjoy as well. Please feel free to contact us by visiting this link: https://www.purina.com/contact-us. - The ONE Team

We are overjoyed to read your kind words, and we appreciate your ongoing support. - The ONE Team