Hi Frank, we are sorry to hear you had this experience with your Pump Espresso Machine. Your satisfaction will always be our top priority, so we would appreciate the opportunity to connect you with one of our friendly coffee specialists who will be happy to troubleshoot your unit directly with you. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. Thank you.

Hello,<br /><br />Thank you for taking the time to reach out. We are very sorry to hear that your Dedica Espresso Machine is leaking. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.<br />We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday - Friday between 9am and 6pm at 800-322-3848.<br />We look forward to hearing from you soon.<br /><br />Thank you.