I got about a dozen of these for our warehouse and shop and they are perfect. They are built well, very sturdy (and heavy) and easy to assemble. We are about 45 miles from the nearest Sams Club and they were about $99 there, I had them deliver them instead of me using my gas $$ not to mention they are HEAVY and they only came to about $102 including the shipping - great deal!! And the carrier brought them in and everything, all we had to do was cut open the boxes and assemble. As for the quality, they are surprisingly sturdy and heavyweight. We also own a restaurant and they are much better quality than most of the ones we can get through restaurant supply and about 1/2 the price. I would definitely recommend these to anyone whose needs fall within the weight guidelines.

First shipment. Box was severely damaged with rips and holes. Broken plastic pieces fell out of the hole while carrying it to the garage. Sent back for replacement. 2nd shipment i received someone elses return. Package was already opened and taped up. They couldnt repackage it so that thr top box flaps will close all the way.

I have an older version of this rack that's held up great so I bought another. Rust, probably due to poor plating on all the shelves in the same general area. Very disappointed. By the time I started assembly and noticed I decided I was too far along to try to repack everything and return it plus I would have had to get a second person to get it back in the truck.

I bought several of these for my garage and house in WV. 15 years ago, they worked great I recently bought two for my garage in SC. it's a great unit with the exception that they got cheap with the plastic liner for the self on the old ones it was a nice thick plastic Liner that was durable with the liner these new shelve have your better off without one they are not cut to size and they pull off every time you get something off the shelve, I'm waiting for one to tear any day now.

The shelving unit is solid and easy to put together, but the shelves seem to come damaged fairly often. The box I picked from the store appeared undamaged; however, after unboxing it, I found one shelf that was severely bent to the point that it no longer lined up with the shelf poles, as well as two shelves that each had a pole opening that was bent or oblong, making it difficult to secure the snap clips. In the end, I have four correctly positioned shelves, one slightly crooked shelf, and one that is going in the trash because I cannot manage to unbend it.

Only advice I have to give 1- Have some help to put this thing together.....LOL 2- It says use a mallet to seat the shelf, go easy. It will bend. I fought this thing putting it together. Along with a need little dog that was in the way 99.9% of the time. I had lost a plastic piece that goes in the holes on the corner of the shelves. Two each for every corner for a total of 8 per shelf. So how did one completely disappear??? Looks like my little friend took off with it and chewed it up some, found it in the other room when I went to take a break. With that said, there is extra pieces. Nice thinking on the manufacturers end. Only negative I seen is when you slide the each shelf down the legs, it peels the protective plastic coating on the legs. Not that big of a deal, you really have to look at it to see it. All nicely packed in the box, no damage. If I need more, I will purchase more from Sam's Club.

I have 5 of these shelves and they're amazing! Adjustable height is a great feature and I often use S hooks and magnets to hang things off the side. I'm using two in my office, one in the kitchen, and two in my storage shed. They hold up great. Being able to roll it makes it much easier to move to clean it or rearrange. It's just a great product and I rec'd it to a lot of friends and family.

On average, 1-2 shelves in each box has a won't fit well on all 4 corners. It's because the welding connecting the shelves to the cylindrical sleeves that go around the pole is of spotty quality. The welded material sometimes jets out into where the pole should be - either preventing the shelf from going on the pole, or making one of the corners not fit evenly. In a couple cases, there was a corner with the cylinder not fully closed, making it too loose to hug the connectors. Also, please read the description / packaging carefully​: the allowed load is GREATLY reduced if wheels are used instead of the stationary feet.

I purchased this yesterday and today laid out all the pieces as directed. In doing so, found one of the bottom posts was defective in that the threaded insert had been installed in the wrong end and the wheel insert was the incorrect thickness on the other end. We tried to figure out how to make it work if we skipped the double line on the 3 good posts, but they did not line up so the shelves would not be level. I called the number on the back of the instructions and was on hold for 20 minutes and then got auto disconnected. I then called my local store and explained the situation and asked if i could just bring back the defective piece and have someone open another box and give me a good post and return the package by adding the defective piece. She said no, I could bring the whole unit back for refund and purchase another one. She said I might try main Customer Service number for Sam's and so I called them. When I finally got through to a real person, they suggested I call the Members Mark Customer Service No. so I did that. A 30 minute hold until I got a real person. This CSR said they could order me the replacement part through the mfr but it would be 10 to 15 days. I remind you that I have methodically unpacked every component and it is strewn on my garage floor. The other option was to return the entire system and exchange for another unit. He gave me a reference no to do that. I told him I am 75 years old and I would have to load up the individual pieces, (the shelves are very heavy) and then would I have to unload when I got to my store and he said yes. This return system is totally unacceptable. A mfr should expedite shipping of a defective component and Sams should make that part of the Purchasing Agreement they have with a mfr. Rather than take a chance on exchanging a unit and finding another defective or missing component(s), I decided to pick up another unit, bring it home, open the box in the back of my car and get out the post to replace the defective one and then return that system, still in the original packaging, for a refund. At least while still in the box, I could take my neighbor, who would help me lift the 120lb box out of my suv onto a flat cart. I won't be buying anything requiring assembly from Sams again.

excellent design and quality control