Bought three sets; many of the shelves have not been buffed properly (sharp edges pose imminent puncture/injury risks). I punctured my fingers of my right hand twice leading to bleeding and had to file down the sharp cutting edges. No other complaints besides the real risk of cutting and injuring oneself.

I bought five of these shelves for my basement utility room and they are fabulous. It took me and a friend a couple of hours to put them all together, but not a problem. They are larger and hold more weight than previous shelves I bought for my garage. I would highly recommend these shelves with casters as it makes it easy to move the shelves and clean underneath or behind. They also have plastic shelf liners that make it great for even putting small things on the shelves. I spent many hours looking for the best price on these industrial shelves and they can't be beat!

We had this shelving unit in our garage. Our home was leveled in the May 20th tornado in Moore. The shelves were found, all in tact, wheels and all. We were impressed that it survived a disaster that destroyed our home and still in great condition....that speaks volumes for this brand and sturdiness.

I bought several of these for my garage and house in WV. 15 years ago, they worked great I recently bought two for my garage in SC. it's a great unit with the exception that they got cheap with the plastic liner for the self on the old ones it was a nice thick plastic Liner that was durable with the liner these new shelve have your better off without one they are not cut to size and they pull off every time you get something off the shelve, I'm waiting for one to tear any day now.

These shelves are the absolute best! I've used them all around the house. I got rid of those rickety ol' plastic shelves that bow from weight in my garage and replaced with these. The casters are heavy duty and allow me to easily move the shelving unit out when something falls behind them or to clean underneath [shhhh....don't tell the wife cause she believes I don't know how to clean]. They come with pretty thick plastic liners to put on each shelf making it real easy to clean up any spills as well as prevent material from falling through onto everything underneath. The shelves are easily adjustable to accomadate any height product I choose to put on them. They are also great for putting books on since they never bow like most wooden bookcases. I got one for my daughter's closet to put all of her sweaters, shirts, sweatshirts, towels, and bed sheets on and she loves the way they organize everything. I found the assembly easy and I do mean easy! No tools required. Once you learn the nack of looking for the double notches on each pole, it's easy to line up the shelf height prior to sliding the shelf over the poles. I can put a whole unit together in under 15 minutes while drinking a cup of coffee in the other hand! Well, maybe not at the same time. I've even made sides out of white masonite and 3/4" x 3" white pine to make an enclosed unit. A couple units I put pegboard ends on to hang my gardening tools from. I offered to do a setup for the wife's cooking utensils but she thought I was being rediculous. I just wanted her to use the cooking utensils instead of using her favorite recipe book...the Yellow Pages! And that's how the fight started.... You just can't go wrong for the price given the quality and versatility of this unit. None of the units in the garage have corroded. They all stand up to any abuse I've given them.

Quality control appears to be an issue. One of three boxes I ordered came damaged and incomplete. That box consisted of eight sections to complete the four poles. However, there were five lower sections and three upper sections included for the poles. I was able to assemble four poles, but one pole does not look like the other three poles. When the four poles were completely assembled, the fourth pole did not have a cap and I was unable to put a cap on the fourth pole. Also in that same box, the brakes on one of the wheels does not lock, just spins, regardless of how you press it. The other two boxes were complete and we were able to assemble per instructions. I am happy with two of the three shelving units I purchased. Overall, the product works and looks good. I did not return the defective unit because it was too much trouble to disassemble and repackage. I would recommend this to a friend with a caveat; check all boxes for included parts before assembling and discovering a need to return.

I purchased 10 of these on Samsclub.com and had them delivered. The boxes are heavy so they arrived a little beat up. Little did we know that all 10 boxes were so beat up the racks were damaged and are unusable. We went through them in the hopes of being able to piece them together and come up with a few usable racks, we got one. We were going to return nine of them but Sam's Club let us know that since this was a "Bulk Order" we only had 72 hours to report the damage and they wont take them back.

I purchased tonight in store, due to the horror stories about these racks being delivered. My mistake. Hauled this rack all the way home, and upstairs, to discover two of the shelves are bent beyond repair. Contacted online support, and was told that they can only assist delivery customers. After a lot of consideration, decided there's no way I'm lugging this behemoth all the way back to the store. I'm now owner of 2/3rds of a rack system, as the other two shelves are scrap metal. I'm sure it was packed this way, as I purposely picked the most beautiful box from within the stack at the store, but either way, I've payed stupid tax, and will now be assembling any future purchase of these racks, in the store's parking lot, before bringing home. That'd be my suggestion for you, if you want to avoid a headache.

We kept it because we needed it. The two shelves out of six were bent. I would have given 5 stArs if it weren't so beat up. I have two others that are great. It arrived all beat up. The box looked like it had been in a war. I would recommend if it arrives in good shape.