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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
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4.3 out of 5 stars
stars1,657 ratings1,635 reviews
  1. 5 stars64% (1,056)
  2. 4 stars19% (308)
  3. 3 stars6% (98)
  4. 2 stars3% (54)
  5. 1 star9% (141)

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Showing 961-970 of 1,635 reviews
Aug 26, 2021
Big piece of metal
1 out of 5 stars review

Verified Purchase

Worst thing I've ever purchased

Since delivery this big metal contraption has not worked. My medication that suppose to stay cold is at my next door neighbor house. Do not PURCHASE

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Aug 15, 2023
sharon1810
1 out of 5 stars review

Verified Purchase

i got a lemon and trying to get it fixed is a shame...refridgerator is not cold enough and the fan does not work,waiting for repair...

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from Customer Care

Hey there, Sharon. We appreciate you bringing this to our attention. It's hard for us to hear that you had a negative experience, as we always do our best to provide our customers with the best support possible. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Anthony

Oct 14, 2021
Anthony no 1
5 out of 5 stars review

Verified Purchase

Perfect fit

[This review was collected as part of a promotion.] Fits perfectly in my small space in my utility room. Holds everything I need it too. Very quiet

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Oct 24, 2023
Jal4
4 out of 5 stars review

Verified Purchase

Great space

[This review was collected as part of a promotion.] I bought this fridge in 2021 and it works pretty good

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Nov 30, 2021
Sandy peaches
2 out of 5 stars review

Verified Purchase

Not satisfied

[This review was collected as part of a promotion.] Having problems with doors sealing since receiving item

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Jul 9, 2021
Bidwell
5 out of 5 stars review

Verified Purchase

Good side racks

[This review was collected as part of a promotion.] As most refrigerator have substandard racks for condiment and such.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Aug 25, 2021
joman
5 out of 5 stars review

Verified Purchase

Just what we needed!

[This review was collected as part of a promotion.] The right size, the right features, the right price. What more can be said?

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Jun 20, 2022
Blw21502
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] I have owned this refrigerator for almost a year now and it has worked out great

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Sep 12, 2022
Anonymous
5 out of 5 stars review

Verified Purchase

Great fridge

[This review was collected as part of a promotion.] I bought this refrigerator a month ago and it has worked perfectly. Very quiet and efficient.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Dec 26, 2021
lobo7
1 out of 5 stars review

Verified Purchase

Bad experience my refrigerator broke for 4 months

Bad experience my refrigerator broke for 4 months and costumer services send me mail for refund my money

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane