Your honest feedback regarding your experience with your LG refrigerator and our customer support is highly appreciated. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly, this was not your experience, and we apologize. We want to make this right and help you out. Please get in touch with us by sending us a private message on Facebook or Twitter using @LGUSSupport or by calling our customer service line at (800) 243-0000, and we would be glad to assist you with your queries. -Cazz

Hi there, First and foremost, we would like to thank you for taking the time to provide feedback on your experience with LG. We genuinely value every review, as it helps us identify areas for improvement and continually strive to provide exceptional service. Although our goal is to leave you satisfied, clearly we've missed the mark. Moreover, we'd love the opportunity to regain your trust and business as we use your feedback to update and improve the quality of our LG brand products and services. ~Tanisha

Hi there. We never want our customers to experience multiple issues with our products, but we're glad to hear our technician was able to turn things around for you. We'll do everything we can to make sure you continue to have a good experience with LG going forward! ~Ave

Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your LG Refrigerator with all the bells, and whistles that we love. We look forward to your next review. ~Tanisha