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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.3 out of 5 stars
stars1,657 ratings1,635 reviews
  1. 5 stars64% (1,056)
  2. 4 stars19% (308)
  3. 3 stars6% (98)
  4. 2 stars3% (54)
  5. 1 star9% (141)

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Showing 811-820 of 1,635 reviews
Oct 12, 2023
lsteevo109
2 out of 5 stars review

Verified Purchase

Freezer fan burned out 10 months in.

Freezer fan burned out 10 months after we got it. Thankfully it was still under warranty, but it got me thinking what's next when my warranty expires!

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LG Social

Thank you for leaving a review on the 20 cu. ft. Top Freezer Refrigerator. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. We will surely pass on your feedback to the rest of our team. ZShould your warranty expire, still don't hesitate to reach out to us so we can further continue to assist. ^Anthony

Oct 26, 2021
Chrissy5285
5 out of 5 stars review

Verified Purchase

Finally a refrigerator that works.

[This review was collected as part of a promotion.] I bought my refrigerator three weeks ago. The freezer works great and so does the refrigerator. I’m so glad it’s keeping the correct temperatures.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
May 3, 2023
Rodger Kent
2 out of 5 stars review

Verified Purchase

Noisy, freezer door pops open when close fridge do

The refridgerator works fine, BUT it is noisy. My previous one was very quiet. When I close the fridge door, the freezer door pops open. Appears the top freezer seal is not tight enough.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LG Social Media

We read your feedback, and we’re sorry our product didn’t suit your overall needs. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and we will be happy to accommodate you. ^James.

Apr 10, 2022
Tex1709
5 out of 5 stars review

Verified Purchase

Handy!

[This review was collected as part of a promotion.] We got this as a second frig. One vegan and one Mediterranean diet person was overwhelming one large frig with all the produce we eat. Given its compact size it fits perfectly in the mud room!

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Jun 22, 2022
dserm7
1 out of 5 stars review

Verified Purchase

Love the top freezers

I’m having issues with the light not going out when u shut the refrigerator. I’ve called twice and they sent me a link to a video that’s not even to my specific refrigerator!! Still having the issue and my refrigerator isn’t cold!!!

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy

Jun 11, 2022
Heddihms
5 out of 5 stars review

Verified Purchase

Love it, just right for me

[This review was collected as part of a promotion.] Was looking for a smaller fridge to fit in an existing space and this LG fit the bill. It is not too small or too large, it holds a lot even the freezer. Great for a small family.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Mar 29, 2022
Roy Boy2
2 out of 5 stars review

Verified Purchase

Problems

[This review was collected as part of a promotion.] Faulty light switch that causes the freezer not to be cold enough for ice cream at the highest setting

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from Social Media

We are sad to see that this happened to you, and I reviewed your case and see that A&E Factory Service recently repaired your fridge. If you are still having issues then please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Jennifer

Sep 14, 2021
Rat53
5 out of 5 stars review

Verified Purchase

Wish it worked

I brought this 1 1/2 months ago and have been trying to get in touch with you to come out and fix my refrigerator but no luck like the looks of the fridge just wish it worked.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Jan 27, 2022
1952boy
5 out of 5 stars review

Verified Purchase

Nice Little Fridge!

[This review was collected as part of a promotion.] I purchased this refrigerator for the kitchen in my business. It seems to be consistently cool in all areas. The lighting is awesome and it is very quiet. We are very happy with our purchase!

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Jul 3, 2021
Sam389
5 out of 5 stars review

Verified Purchase

Excellent Quality.

[This review was collected as part of a promotion.] I have been buying LG products for years now including appliances & phones. I find the quality of their products are superior to their competitors.

Review from lg.com
Helpful?1QJF566W4K0H14969773570