Join Now
Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
Back to item details
4.2 out of 5 stars
stars
1,676 ratings1,654 reviews
  1. 5 stars63% (1,061)
  2. 4 stars19% (314)
  3. 3 stars6% (101)
  4. 2 stars3% (55)
  5. 1 star9% (145)

Member photos

  • +1 image
Sort by |
Showing 591-600 of 1,654 reviews
May 14, 2022
Reviewer name: Tlib
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great refrigerator at a good value

[This review was collected as part of a promotion.] This refrigerator answered all our needs at a good value. I was able to get it next day so win win

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Jul 28, 2023
Reviewer name: Mark kloninger
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Failure

[This review was collected as part of a promotion.] 6 months in refrigerator stopped ,tech came out right away and fixed it right up. Great tech very professional!

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
reply from LG Social Media

Hi, Mark! We're glad to hear that our technician provided you with excellent service and promptly fixed your LG 20 cu. ft. Top Freezer Refrigerator, model LTCS20020W refrigerator. At LG, we prioritize customer satisfaction and aim to resolve any issues as efficiently as possible. Our appliances are designed with durability and reliability in mind, and we apologize for the inconvenience you experienced with your refrigerator. If you encounter any further issues or have any questions, please don't hesitate to reach out to us at @LGUSSupport on Facebook or Twitter. We're here to support you. Thank you for choosing LG, and we appreciate your feedback. We hope your refrigerator continues to provide you with great performance and reliability for years to come. ^Danee

Sep 26, 2023
Reviewer name: Imartita
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Too small hard to access the food

[This review was collected as part of a promotion.] I was restricted to the size fridge I could buy. Not happy with the units of shelves. It sits way to low to the floor .

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
reply from LG Digital Care Team

Hey there! Thank you for taking the time to leave a review. We are continuously updating our products, and your feedback is vital to that process. If you have any other ideas, please let us know here: http://spr.ly/6426uoyTC. ^Gaby

Nov 9, 2021
Reviewer name: Wens
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Streamlined profile

[This review was collected as part of a promotion.] Only had rhis fridge for a short time but like the look of it in my kitchen. Works well. Would have liked another drawer or two to organize better.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Dec 8, 2022
Reviewer name: GretaB
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect Refrigerator For Us

We bought this about a month ago, and not only does it have plenty of room, it looks great in our kitchen. It has everything that we need, without all the extra things that we don't need.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Mar 30, 2023
Reviewer name: codyf365
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great but had a broken piece

Love the fridge so far but the first day after turning it on the shelf in the freezer shattered from the cold. LG sent a replacement very quickly and made the situation all good in a short time.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
reply from LG Social Media

It's great to hear that you had a positive experience with your LG 20 cu. ft. Top Freezer Refrigerator, model LTCS20020S. It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. We also want to take this opportunity to thank you for your patience and understanding with the issues you have encountered. We really appreciate it. If there's anything we can do to serve you further, let us know. You may send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it would be our pleasure to assist you.^Danee

Sep 7, 2022
Reviewer name: Refrigerator upright
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Lg Refrigerator

Love the fridge overall, however, I dont like how the freezer pops open then closes back when you close the bottom portion od it. Also the prints are relentless and I dont know what cloth or spray works well.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Mar 30, 2021
Reviewer name: 2021
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good looking appliance!

[This review was collected as part of a promotion.] I bought this month ago and I am happy! Very quite! Space should be used more scientifically and practically .

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Jul 3, 2021
Reviewer name: Sam389
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent Quality.

[This review was collected as part of a promotion.] I have been buying LG products for years now including appliances & phones. I find the quality of their products are superior to their competitors.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Mar 3, 2023
Reviewer name: suliman
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Very bad it’s out of work in just 1year and 4 m

Very bad i never expected LG products like this i bought 2 of them one died in 1 year and 4 months i just replace it by other they said the board have to replace and to do that it cost the price of new one

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
reply from Social Media

We appreciate the time you committed in providing us with detailed and constructive feedback. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Should you need any assistance with your LG Refrigerator, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly