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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.3 out of 5 stars
stars
1,667 ratings1,645 reviews
  1. 5 stars64% (1,059)
  2. 4 stars19% (312)
  3. 3 stars6% (99)
  4. 2 stars3% (54)
  5. 1 star9% (143)

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Showing 571-580 of 1,645 reviews
May 17, 2021
Reviewer name: Eleeester
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Broke after 2 weeks

[This review was collected as part of a promotion.] I bought the fridge after about two weeks it stopped working. It has been two weeks and it still isn’t fixed

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LGE Social Media

We hate hearing you are having an issue with your unit. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

May 23, 2022
Reviewer name: Beachlandlady
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Still doesn't work

The refrigerataor did not work well from the start. Perhaps it has something to do with the lack of a good seal once the doors were reversed? In any case, the food is warm.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from Social Media

Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer

Feb 3, 2022
Reviewer name: DJWilliams
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great frig!

[This review was collected as part of a promotion.] We bought the frig for the basement, but ended up putting it in the garage. Too big to fit in the basement doorway. The frig is beautiful and meets our needs.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Jan 3, 2021
Reviewer name: Phil46
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] I bought this refrigerator to replace an old commercial drink cooler that was worn out . I like this unit much better because it has a full size freezer and is much bigger than the old cooler.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Jan 1, 2022
Reviewer name: Tuku11
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Defective

[This review was collected as part of a promotion.] Temperature of the freezer part doesn't go below 2 degrees F. Standard freezer temperature is 0 degrees F. Should go to -4.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Sep 26, 2023
Reviewer name: Imartita
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Too small hard to access the food

[This review was collected as part of a promotion.] I was restricted to the size fridge I could buy. Not happy with the units of shelves. It sits way to low to the floor .

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LG Digital Care Team

Hey there! Thank you for taking the time to leave a review. We are continuously updating our products, and your feedback is vital to that process. If you have any other ideas, please let us know here: http://spr.ly/6426uoyTC. ^Gaby

Nov 12, 2023
Reviewer name: OfftheBridge
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

does what it needs to do

[This review was collected as part of a promotion.] its nice and does what it needs too however it might be on the smaller side which is a minus for much taller people. It does however have plenty of space and keeps everything quite cold.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Apr 8, 2021
Reviewer name: Tempe
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Noisy with gurgling sounds

After one week the fridge started having gurgling sounds. I should have kept my 25 year old fridge. New appliances are not made as well as old ones apparently. The technician said new fridges only last ten years now. Sorry to be Debbie Downer!

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LGE Social Media

We hate hearing you are having an issue with your unit. I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

May 29, 2022
Reviewer name: Geraldine4980
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Buy

[This review was collected as part of a promotion.] Purchased this for my 83 year old mother. She loves it and so do I. Love the clear baskets and the handles in the door. Very spacious and modern

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Apr 18, 2022
Reviewer name: Krissy403
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great fridge

[This review was collected as part of a promotion.] Perfect size! I like the opening on the top of the refrigerator door. Only wish it came with one more shelf.

Review from lg.com
Helpful?1QJF566W4K0H14969773570