Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.2 out of 5 stars
stars
1,676 ratings1,654 reviews
  1. 5 stars63% (1,061)
  2. 4 stars19% (314)
  3. 3 stars6% (101)
  4. 2 stars3% (55)
  5. 1 star9% (145)

Member photos

  • +1 image
Sort by |
Showing 541-550 of 1,654 reviews
Jan 1, 2022
Reviewer name: Rob13
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good Refrigerator

Refrigerator met my needs due to height limits. Very efficient, spacious , only down size is the one piece shelf which does a allow for adjustment on right and left side..

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
May 17, 2021
Reviewer name: Eleeester
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Broke after 2 weeks

[This review was collected as part of a promotion.] I bought the fridge after about two weeks it stopped working. It has been two weeks and it still isn’t fixed

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
reply from LGE Social Media

We hate hearing you are having an issue with your unit. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Jun 4, 2022
Reviewer name: Brucekim
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great fridge

[This review was collected as part of a promotion.] We got this because we kept having major problems with our 3 years from Frigidaire. This one has worked great and no problems

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Jun 11, 2022
Reviewer name: rental unit
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

I had the unit installed 2 months ago. The fridge itself is nice. However, the ice maker still does not work. LG is working on this matter. I didn't realize that there is no meat/deli drawer but I purchased a separate container that works well.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Jun 28, 2021
Reviewer name: Dsell
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Cooling issues

[This review was collected as part of a promotion.] We bought as a second unit to keep overflow in. Freezer doesn’t keep ice cream frozen and fridge can’t cook off can of pop. Service people finally coming out today

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Mar 10, 2022
Reviewer name: Kayster
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Absolutely not great!!!!

We bought this refrigerator a month ago. Never got cold. Had 7 times repaired and still does not get cold enough. It is just sitting in my kitchen and it has never fully worked correctly. I am truly disappointed!!!!!

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
reply from Social Media

Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we can expedite a resolution for you. Thanks. ^Jennifer

Mar 21, 2023
Reviewer name: Art A
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good Simple Fridge that Meets our Needs

We decided to update our appliances to stainless steel and were limited in space. We looked at a variety of refrigerators of the same width and different heights, and we felt this one best met our needs. We like the overall look inside and out.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
reply from LG Social Media

Hey Art, we're happy to hear that fridge model LTCS20020S satisfactorily met your needs given your specification requirements. Enjoy the sleek stainless steel look this fridge has to offer! Don't hesitate to contact us at (800) 243-0000 from (Mon. to Sun. 8AM – 9PM EST. should you need support. ^Chris

Mar 22, 2021
Reviewer name: PeggyJB
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Lots of room!

[This review was collected as part of a promotion.] I got this because I needed a new oven so wanted a refrigerator to match the stainless. So glad I did! Roomy and very quiet. Perfect fit too!

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Jul 5, 2022
Reviewer name: Pat306
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] I bought this for my basement as a second refrigerator and I’m very happy with it. No cold spots, keeps a consistent temp. No bells or whistles…great basic refrigerator.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Dec 4, 2022
Reviewer name: Greegree
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Exactly What We Needed

[This review was collected as part of a promotion.] We needed a new refrigerator, and this one was perfect! It has all the room that we need, a great led light and looks great in our kitchen. Perfect size and a great price too!

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570