Hi, there. Thanks for sharing your experience with the LG Refrigerator (LTCS20020W) model. It’s wonderful to hear you’re loving the refrigerator and getting good use out of the ice maker during your first month. This model is built for dependable cooling, smooth performance, and convenient features that make everyday use easier. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Hi, Donna. Thanks for sharing your experience. It’s great to hear how pleased you were with the quick response to your repair concerns for your LG Refrigerator (LTCS20020W) model. Fast, reliable support is something we work hard to provide, and it’s wonderful to know the team was able to address your needs promptly and give you peace of mind. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Hi, Eva. Thank you for letting us know about the issue with your LG Refrigerator (LTCS20020S) model. We understand that a weird sound coming from the door can be concerning. We strive to provide reliable, high-quality products that exceed our customers' needs. To troubleshoot this, please check if the door hinges are properly aligned and the door seals are clean and intact. Sometimes, a misalignment or debris can cause unusual noises. For more information, visit https://www.lg.com/us/support/help-library/lg-refrigerator-common-noises-from-an-lg-refrigerator--20150292153479. For further assistance, please reach out to us on social media @LGUSSupport. We will be more than happy to help you diagnose and resolve the issue. ^Juvy