Hi, Chris! What an outstanding upgrade and a breath of fresh air for your kitchen space! We are absolutely delighted to hear that after years of waiting, your new LG Refrigerator is delivering that whisper-quiet performance, perfectly steady cooling, and a beautiful modern aesthetic that completely transforms your room. It is wonderful to hear how much you are enjoying the premium glass shelving upgrade over your old wire setups. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance on inquiries and questions. ^James

Hi, there. Thank you for taking the time to review the LG Refrigerator (LTCS20020S) model. We're sorry to hear about the issues you experienced towards the end of the warranty period. We aim to offer reliable, high-quality products that meet our customer's needs and expectations. We would like to assist you further in resolving the issues you encountered. Please reach out to us on social media @LGUSSupport so that we can better understand the problem and find a solution for you. ^Juvy

I am sorry for the problem you had with your unit. Thank you for providing the feedback as we work to improve our products and learn consumers wants and needs that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. Again, we apologize for the inconvenience and frustration caused. ^Daphane

Hey there. Thanks for sharing your experience with the LG fridge LTCS20020W! It’s wonderful to hear it’s delivering the space and cooling you need with ease. We’re proud to offer appliances that combine smart design with dependable performance. For more feedback or questions, private message us on social media @LGUSSupport. Thanks for making LG a part of your family! ^David

Hi, Donna. Thanks for sharing your experience. It’s great to hear how pleased you were with the quick response to your repair concerns for your LG Refrigerator (LTCS20020W) model. Fast, reliable support is something we work hard to provide, and it’s wonderful to know the team was able to address your needs promptly and give you peace of mind. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy