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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
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4.2 out of 5 stars
stars
1,676 ratings1,654 reviews
  1. 5 stars63% (1,061)
  2. 4 stars19% (314)
  3. 3 stars6% (101)
  4. 2 stars3% (55)
  5. 1 star9% (145)

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Showing 1,531-1,540 of 1,654 reviews
Jul 15, 2024
Reviewer name: Repeat Purchase
5 out of 5 stars
5 out of 5 stars review

Will buy More

LG perfect for our needs. First LG purchase and now need new appliances as in refrig and microwave and since experience great we will def purchase again!

Review from lg.com
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Dec 11, 2020
Reviewer name: Revnate
5 out of 5 stars
5 out of 5 stars review

Very reliable fridge

[This review was collected as part of a promotion.] We purchased this fridge for our business, we have had no issues whatsoever. We really like it and would buy LG again

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Sep 8, 2022
Reviewer name: Regretting LG purchase
1 out of 5 stars
1 out of 5 stars review

No good

The ltsc20020w refridge stop working properly 4 months after I bought it . Since then sum time it's at the temp most of the time it's ruining my food . I have lost so much money in food becuz of LG sorry refridge

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #. ^Sandy

Jun 16, 2024
Reviewer name: Jillis74
5 out of 5 stars
5 out of 5 stars review

Recommended!

Replaced this for an old refrigerator that stopped working. Both refrigerators are the same cubic feet, but this one seems to hold much more. Very happy I chose LG refrigerator.

Review from lg.com
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Jul 19, 2024
Reviewer name: Row row
5 out of 5 stars
5 out of 5 stars review

Great look

[This review was collected as part of a promotion.] Refrigerator seems to be working well. It’s a smooth finish and clean look. Has plenty of space for a household.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Dec 7, 2020
Reviewer name: GdubK
4 out of 5 stars
4 out of 5 stars review

Good fridge for the price

[This review was collected as part of a promotion.] Bought this for an entry room fridge. Works great and looks great. Just wish it had a light in the freezer

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Sep 10, 2021
Reviewer name: genek54
3 out of 5 stars
3 out of 5 stars review

Basic refrigerator with moisture buildup

Basic features. No ice maker. The top shelf doesn’t get enough light. Worst of all – have been having moisture buildup in the main section. It’s a brand new unit. Tried different options, still having moisture. Somewhat disappointing.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Mar 8, 2024
Reviewer name: Mikki
1 out of 5 stars
1 out of 5 stars review

I had the fridge 2 months and it quit working.the closest lg repair person is 4 hrs. Away.i am on phone now to request a replacement I would give 0 stars if I could beware do not buy LG products

Helpful?6XWQEFRR7UUF14969773570
reply from LG Digital Customer Care

Hi, there. We would like to express our gratitude for reviewing your recent experience with our LG Refrigerator (LTCS20020S) model. We understand the frustration caused by the unit's malfunctioning, especially if the closest repair person is far away. Please know this is not the quality and longevity we strive to deliver as we strive to provide reliable, durable, high-quality products. We want to ensure you have a refrigerator that meets your needs and expectations. We recommend contacting Sam's Club customer service at 888-746-7726 for immediate assistance. If there's anything we can do further to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy

Dec 27, 2020
Reviewer name: AJKbrutus
3 out of 5 stars
3 out of 5 stars review

Nice unit with a flaw

[This review was collected as part of a promotion.] Generally a good refrigerator except for one flaw. Magnets are too weak to close freezer door securely once opened. Repairman had to tilt unit backwards so that gravity would keep door shut.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
reply from LGE Social Media

Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Dec 22, 2020
Reviewer name: CoreyA38
5 out of 5 stars
5 out of 5 stars review

Great Product experience!

[This review was collected as part of a promotion.] I bought this at the beginning of December. I have loved its storage space and great coolling and lighting.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570