Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator

Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for

LG 20 cu. ft. Top Freezer Refrigerator

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4.3 out of 5 stars

stars1,657 ratings1,635 reviews

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Sep 7, 2024

LMark

5 out of 5 stars review

Economical and quiet.

[This review was collected as part of a promotion.] I bought this refrigerator to lower my electric bill. I find that it does not run nearly as much as my old refrigerator and it is very quiet.

Review from lg.com

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reply from LG

Hi, Mark! We’re glad to hear your LG Refrigerator is helping you save energy while keeping things wonderfully quiet. It’s always a win when a new appliance brings comfort, efficiency, and a lighter electric bill all at once! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Dec 31, 2024

Su71

4 out of 5 stars review

Great freezer, okay refrigerator

[This review was collected as part of a promotion.] Freezer works great. Refrigerator has to be set on thecoldest setting to keep food safe. Concerned about what happens as fridge ages

Review from lg.com

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reply from LG Digital Care Team

Hey Su! We appreciate you sharing your LG Fridge experience with us. 😊 It’s great to hear that your freezer is working well. As for longevity, we want to reassure you that your LG appliance is backed by a robust warranty, including one-year general parts and labor coverage, 5 years of coverage for the compressor and sealed system [Parts & Labor], then a subsequent 5 year Linear Compressor coverage years 6-10 [Parts]! 🛠️ Should you ever need help, our teams are always here to help ensure your fridge runs smoothly for years to come. If you have any questions or need help, don’t hesitate to reach out to us on social media @LGUSSupport! Thanks for being a part of the LG family! 💙 *Joseph

Jul 8, 2024

LG76

5 out of 5 stars review

Great buy.

[This review was collected as part of a promotion.] My old refrigerator went out. This was an Emergency buy. I am quite happy with what I got and for the price. The LG refrigerator works well.

Review from lg.com

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Jun 2, 2024

Jamesngt

1 out of 5 stars review

[This review was collected as part of a promotion.] died on the first day ruining all the food. Try different diagnoses still won't work. It has been over a month now without a fridge.

Review from lg.com

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reply from LG

Hello, there. Thank you for sharing your experience with us. It's truly disheartening to hear that your refrigerator stopped working on the first day, causing a loss of food and leaving you without a fridge for over a month. We understand how frustrating and inconvenient this situation is, especially after trying various diagnoses without success. Your feedback is important, and we'd like to assist you further to resolve this issue as quickly as possible. Please send us a private message via Facebook or X (Twitter) @LGUSSupport, and our team will be more than happy to explore possible solutions with you. Additionally, you might find our LG Refrigerator Troubleshooting Guide useful for more immediate assistance: https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-not-cooling-properly--1429710713371. We appreciate your patience and understanding during this time. ^Sam

Jan 4, 2021

FW23113

5 out of 5 stars review

Great product.....

[This review was collected as part of a promotion.] Bought this as a second fridge. no bells or whistles. just stays cold as it is supposed to. Would recommend.....

Review from lg.com

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Dec 29, 2020

Joes125

5 out of 5 stars review

Lots of storage.

[This review was collected as part of a promotion.] Replaces my Admiral. Waited for 3 months for delivery. Worth the wait. Lots of freezer and refrigerator storage. Excellent value.

Review from lg.com

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Jan 1, 2021

FlucyLoo

5 out of 5 stars review

Perfect for what we need

Our other fridge still worked but was not the size we needed. We asked our church if they knew anyone who needed a fridge and just so happened a friend of my sister's went out the day before Thanksgiving. All worked out.

Review from lg.com

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Aug 5, 2024

chrislind33

5 out of 5 stars review

LG, the best I have ever had.

So many years since I bought a new refrigerator. So quiet. Keeps the proper temperature constantly. Looks so good in the kitchen. Love the glass shelves, no more wire shelves. Exactly what a refrigerator should be in every way..

Review from lg.com

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Jan 9, 2021

Jayriss

5 out of 5 stars review

Great features for the price

[This review was collected as part of a promotion.] Overall design of the fridge was great. It has room to spare and runs quietly. The fan does not engage all the time when I open the fridge door which is a big plus.

Review from lg.com

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Dec 26, 2020

MFisher

3 out of 5 stars review

High pitch whine

[This review was collected as part of a promotion.] Typical no-frills refrigerator. Noticed a high pitch whine when the motor runs. Noticeable when the house is quiet.

Review from lg.com

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reply from LGE Social Media

Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane