Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.2 out of 5 stars
stars
1,676 ratings1,654 reviews
  1. 5 stars63% (1,061)
  2. 4 stars19% (314)
  3. 3 stars6% (101)
  4. 2 stars3% (55)
  5. 1 star9% (145)

Member photos

  • +1 image
Sort by |
Showing 111-120 of 1,654 reviews
May 12, 2023
Reviewer name: fecogcer
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Forget your magnets

The surface of this item will not hold magnets, so it cannot be stainless steel. My family photos are still seeking a new display location. The surface will glisten quite well if you use a stainless steel polish. The item does work as advertised so far.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
reply from Social Media

We highly appreciate your honest feedback regarding your experience. We’re so sorry that the product did not meet your overall needs. This will be considered for our continuous improvement. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

Aug 29, 2021
Reviewer name: SQM54
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Quiet Refrigerator

[This review was collected as part of a promotion.] I bought this refrigerator one month ago. I'm impressed with the quiet running of this machine. The freezer is roomy without an ice maker. The interior is spacious with plenty of shelves for all of my foods.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Jun 30, 2021
Reviewer name: Qapla
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Jury Still Out

[This review was collected as part of a promotion.] When the fridge is working it does a good job. We like the layout of the door racks and the shelves, However, this is the second time in less than a year we have had to have the unit repaired. The freezer hos continued to work great - keeping items frozen just fine. The fridge portion quit cooling properly and we lost food, twice! The first time, the repairman disassembled a large portion of the interior controls and said he didn't find anything wrong with the unit ... that we had the freezer too full for the air to circulate. After he put it back together it started working again. This time, this repairman said it was not our fault, that there is a bad part and he had to order it. It will take 2 weeks to get the part and him to come back to install it. In the meantime, we can still use the freezer but the fridge will mot keep perishables. We will have to wait until the repair is completed and some time passes to see if we think this was a good purchase.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Oct 1, 2021
Reviewer name: gretchen5205
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

I am not at all impressed with the refrigerator no

I bought this refrigerator a year ago and not all all happy with most of its features. Every time I open the refrigerator the freezer door opens bit and I have to remember to shut the freezer or it forms ice crystals and I am told that is normal. I am 92 years old and it has not been normal in any other refrigertaor I have owned.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate to hear that your unit did not meet your expectations and/or needs. Please know we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Jul 4, 2021
Reviewer name: Cool Foodie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

LG Refrigerator

[This review was collected as part of a promotion.] This is a really great refrigerator. It has large storage spaces in both the freezer and the cooler areas, the shelves adjust for the size of the items placed and the compressor is really quiet so you don't hear it when it is running.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Apr 9, 2022
Reviewer name: Plant lady
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Does the job

[This review was collected as part of a promotion.] I bought this, as I am an LG buyer (I have 4 LG tv's (Oled (2) and 2 smart. They stopped making phones, and that is good. but I have LG 4k dvd/bluRay player, and regular blu ray players all LG. The refrigerator cools rapidly and the freezer is just right.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Feb 24, 2021
Reviewer name: Danny48
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Wonderful for Condo Kitchen.

[This review was collected as part of a promotion.] We purchased this refrigerator in Nov./2020, but because of COVID, delivery was not until the end of Jan./2021. We love the fact that it fit our budget, and especially fit well into the space in the kitchen in our condo. It's as quiet as you could ask for and meets all of the needs that we have.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Sep 14, 2022
Reviewer name: Simone Olusola
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

LG Refrigerator

I own another LG product and it has lasted me around 10 years thus far. That's the reason I choose to purchase an LG refrigerator when the one I had went bad. This new LG refrigerator works great thus far and I love how COLD it keeps the things inside!! I would definitely recommend!

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
May 2, 2021
Reviewer name: YESHUAs
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nice touch

[This review was collected as part of a promotion.] This frig adds a nice touch to your kitchen and the LED lights gives a more modern feel. My disappointment is not being able to add a third door bin to the bottom where it has the mold to put one there. I ordered a door bin but when I went to install it, the fruit and veggie drawer bins prevent the door from closing properly with the third bin installed at the bottom.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Jan 25, 2022
Reviewer name: Sallyt597
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Fit in my space perfectly

[This review was collected as part of a promotion.] We needed to replace our refrigerator ASAP. We had no options but this one but it worked perfect in the space we had. The only issues we noticed right away was no cold cut/cheese drawer and the ice maker didn't come with it. Plus the ice maker is on backorder so we have to wait to order it. The space inside is large and fits all our items after we added drawers to organize things.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570