Hi. Thank you for sharing your experience with your LG Refrigerator. We understand how important it is for a refrigerator to deliver reliable performance beyond the first year of use, especially when key components such as the motherboard and fan are involved. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this motherboard and fan issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

We apologize for the inconvenience caused by your LG 20 cu. ft. Top Freezer Refrigerator (LTCS20020W). Your feedback is essential, and we'll use it to improve our services. We’d like to get a full view of the issue your unit is experiencing. To do so, please send us a private message on Facebook or Twitter using @LGUSSupport containing the product details of your unit and your contact details, as it will be our pleasure to assist you. -Shae

We're thrilled to hear you enjoyed your LG Refrigerator. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ^Jolly