Skip to Main Content
Sams Club
Sams Club
Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.3 out of 5 stars
stars1,657 ratings1,635 reviews
  1. 5 stars64% (1,056)
  2. 4 stars19% (308)
  3. 3 stars6% (98)
  4. 2 stars3% (54)
  5. 1 star9% (141)

Member photos

Sort by |
Showing 91-100 of 1,635 reviews
Jul 4, 2021
Sully72
5 out of 5 stars review

Verified Purchase

Very Happy with LG

[This review was collected as part of a promotion.] I am so impressed with every aspect of my new LG refrigerator. It is very well designed and the build is high quality. The unit is very quiet. At first I thought I would miss the traditional style handles, but the recessed ones are much better as they save space. I check the temperature of both freezer and fridge and it is always perfect. One of the best design features pertains to the freezer bins. Many brands just have a band around a molded half tray, which can allow thin things to fall out. The LG design is a bin that is one piece so nothing can fall out. The storage bins in the fridge for fruits and vegetables are also well designed and sit a bit higher than my previous unit. I even find that the door is easy to clean just with water or water with a bit of dish soap. Thanks to LG for such great quality and design.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Sep 2, 2022
Typam
4 out of 5 stars review

Verified Purchase

Nice Refrigerator

I received my refrigerator and I really enjoyed the quietness of it. Then I noticed that it randomly makes a knocking sound when I close the doors. I don’t like that about it. Other than that, it’s a good looking , well lit refrigerator, that keeps my items cold as expected.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Jan 31, 2022
Csisterbell
1 out of 5 stars review

Verified Purchase

Surprisingly small inside

I bought this because the dimensions would work in my kitchen. My previous refrigerator was the same size, but had more room inside. This LG's crisper drawers are small and tight! Celery does not fit if you have other vegetables in the drawer. It has a super large top freezer which takes away from the refrigerator space. I would prefer more refrigerator space than freezer. Very disappointed in my decision to buy this refrigerator.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from Social Media

Thank you for taking the time to share your feedback Constance. This will be shared with our research and development team. ^Jennifer

Apr 9, 2022
Plant lady
5 out of 5 stars review

Verified Purchase

Does the job

[This review was collected as part of a promotion.] I bought this, as I am an LG buyer (I have 4 LG tv's (Oled (2) and 2 smart. They stopped making phones, and that is good. but I have LG 4k dvd/bluRay player, and regular blu ray players all LG. The refrigerator cools rapidly and the freezer is just right.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Sep 23, 2021
Ace54
4 out of 5 stars review

Verified Purchase

Lots of room compared to my 21 year old GE fridge

[This review was collected as part of a promotion.] Purchased this at Home Depot. The staff at store and delivery crew were great. The only concern is that it seems to run a lot. I hear it run more than it is off. The glass shelves are a good feature.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Aug 24, 2021
Verawang
2 out of 5 stars review

Verified Purchase

The freezer door seal is weak

When we close fridge door the freezer slightly bumps open. It’s a top freezer and we dont slam the bottom door at all and fridge is level so that’s not the problem. The only reason we didn’t complain was waiting for delivery took forever during the summer and that isn’t LG’s fault. Tho am def disappointed in freezer door weight/seal.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Jun 14, 2023
OMGDRB
5 out of 5 stars review

Verified Purchase

Works good for our needs

We bought this fridge to replace a 20 year old garage side-by-side fridge. We did not need any water or ice features, so it fit the bill perfectly. The delivery and installation went very smooth. The unit holds all of our goods and still has room. I would recommend it to anyone who needs an extra fridge, or just a simple one in the house. Our main fridge in the house is a large, French door LG model, which has been an excellent unit, so we stayed with the same manufacturer.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LG Social Media

Hi, thank you for your review and for mentioning how smoothly your delivery and installation went! We appreciate you being a repeat customer. Reviews such as yours are invaluable as they highlight the quality and value available in our refrigerators. Should you need support, don't hesitate to reach out! Please see our contact options here: https://www.lg.com/us/support/contact. ^Chris

Sep 18, 2023
Timothy Tu
5 out of 5 stars review

Verified Purchase

5 Stars

I recently purchased a fridge and I am extremely satisfied with my purchase. The fridge has exceeded my expectations in every way possible. It has a spacious interior which allows me to store all of my food and beverages and keeps everything fresh and cool. The design is sleek and modern, making it a great addition to my kitchen decor. The fridge is also very energy efficient, which is a huge plus. Overall, I highly recommend this fridge to anyone in the market for a new one. Five stars all around!

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Dec 5, 2021
GeriD
1 out of 5 stars review

Verified Purchase

inferior

[This review was collected as part of a promotion.] I am not really happy with the product, but as the saying goes " you get hat you pay for". It is inferior and cheap. One example is from the very beginning, the freezer light doesn't work and never has, there is no drawer for dairy, as in cheese etc., and I cannot figure out how to take the shelves out to clean.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate to hear that your unit did not meet your expectations and/or needs. Please know we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Apr 7, 2021
TJ55
5 out of 5 stars review

Verified Purchase

It does the job!

[This review was collected as part of a promotion.] This is a great basic refrigerator. It works like it should! I like the smooth finish on the front. The refrigerator is deep, so I added plastic containers to hold small items to keep them from getting lost.

Review from lg.com
Helpful?1QJF566W4K0H14969773570