We’re so happy to hear your kind feedback—thank you for your continued support. If you have any additional questions, please feel free to reach out to us through this link: https://www.purina.com/contact-us. — The Friskies Team

We’re sorry to hear about the condition of your Friskies Land & Sea Adventures, Chicken and Ocean Fish Flavored Adult Dry Cat Food when you received it. We understand how disappointing that can be, and we appreciate you letting us know. Please know that we take great care in producing and packaging our products to help ensure they reach you in excellent condition, and we’ll be sharing your comments with the appropriate team for review. We want to gather additional information for our team and lend a hand. Please call us directly at 800-778-8864. We're available Monday through Saturday from 8 a.m. to 6 p.m. (CST), or reach out to us at www.purina.com/contact-us. We look forward to speaking with you soon. – The Friskies Team