We're so sorry to hear about your experience with the Nudges Grillers. We understand this is frustrating, and we sincerely apologize for any inconvenience or disappointment it caused. To help us understand what happened and find a solution, please contact us directly at https://bluebuffalo.com/about/contact/. We're committed to resolving this issue.

We appreciate you taking the time to share your feedback on our BLUE Nudges Steak Grillers. This isn't the quality we aim for, and we'd love to hear more about your experience so we can continue to improve. Can you please contact us at https://bluebuffalo.com/about/contact/? If you're not completely satisfied, you can return the unused portion to the retailer for a full refund or exchange with your receipt.

We’re so sorry for any confusion. The True BLUE Promise means our products are made with the finest natural ingredients and never contain chicken or poultry by‑product meals. If you’re looking for chicken‑free options, you can explore them here: https://bluebuffalo.com/product-finder/dog/dry-food/. Be sure to use the filters to search for ‘Chicken‑Free’ under the ‘Special Formulas & Preferences’ tab. We hope this helps and appreciate you sharing your concern with us.