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Customer reviews for Select Surfaces Smoked Hickory SpillDefense Laminate Flooring for
Select Surfaces Smoked Hickory SpillDefense Laminate Flooring

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Showing 61-70 of 70 reviews
Oct 26, 2022
Se German Voman
5 out of 5 stars review

best water resistant of 4 different floors used

I am THRILLED with this floor. I had trouble initially putting the panels down (does not work like other laminates i have installed the past 10 years) but found it such a breeze to once figured out how to lay down the boards - sometimes it helps reading provided instructions. The only thing is- it is hard to "uninstall" the panels in case of a mistake. The locking lips break easily off and the board is not reusable (unless using glue). The floor is in my kitchen, two times I missed cleaning up right away my dogs' water spills and was quite disappointed that a swelling spot showed up. BUT - like magic - the swelling had disappeared the next day. And I have 15 German Shepherds run across this floor with no gentle treatment , but the floor holds up and looks like the first day I had it installed (one year), no chipping, no scratches, nothing . The only thing I regret is that I did not buy more of it early enough for the rest of the house because now it has almost doubled in cost. Talking about 8% (???) inflation !!!

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Oct 30, 2021
LSS
2 out of 5 stars review

Several defective boards.

I would have returned it all, but after loading it on the cart, into the truck, up the stairs, etc. I decided to make do. I have never had any problems with their thicker, more expensive product, but will not buy this again. Along with the "scuffs" you see, there were several boards with chips, and several with the scuffs in random locations. I doubt it will hold up to rental property requirements. I do like the color, and that the pad is attached.

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reply from Select Surfaces

Hello, We're sorry to hear about your experience installing Smoked Hickory. We recommend that you return any of the boxes of scuffed planks for a refund. Alternatively, if you don't want to carry this back to the store, we always recommend using any damaged pieces for the cuts you will need, and discarding the damaged end. We can assure you that if installed properly, chipping should not occur, as this is AC4 rated flooring. Please reach out to our tech support department at techsupport@selectsurfaces.ca if you have additional concerns prior to installing. Thank you, Select Surfaces.

May 29, 2024
Bjm723
5 out of 5 stars review

Great quality

[This review was collected as part of a promotion.] I was skeptical to order this flooring due to the other poor reviews about shipping and damages, so I ordered a box as a test and to see the quality. It arrived in perfect condition and was a great quality, so I placed a second order for the entire quantity I needed for 4 rooms and it shipped via freight and also arrived with no damage. Flooring seems to be great quality and was easy to install.

Review from selectsurfaces.ca
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Jul 29, 2022
Shell
5 out of 5 stars review

Beautiful

The picture does not do it justice. It is so beautiful!!

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Mar 18, 2023
Vcort
2 out of 5 stars review

Beautiful but don't recommend

The color is beautiful but it does chip easy. You drop a spoon a toy and it gets ruined. If you have pets or children don't buy

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reply from Select Surfaces

Hello, Thank you for posting a review. We are sorry to hear about your experience. Because the SpillDefense laminates have an AC4 traffic rating, chipping should not occur with normal residential use. However, it is still important to protect your floor by putting felt pads on your furniture and trying to avoid dragging or dropping heavy objects onto the laminate. Please reach out to us at 1-855-250-8167 or techsupport@selectsurfaces.ca so we can further assist you with this issue. Thank you, Select Surfaces.

Dec 13, 2021
Chelle
5 out of 5 stars review

Perfect, beautiful flooring

This is beautiful flooring! My husband and I put this floor down, by ourselves, over 535 sq feet in two living rooms and kitchen. I received a lot of compliments on it! Would definitely recommend!

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Aug 25, 2023
Kat
3 out of 5 stars review

Buy way more than you need!

2 boards out of 6 without damage! I don't know if it's a shipping problem or a manufacturer problem. I had 1 extra case for accidents and had to order 4 more for damaged corners.

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Nov 16, 2024
SA
5 out of 5 stars review

Beautiful Design

Beautiful design ! We got so many compliments on this floor ! It did dent when we had placed our washer on it for few weeks. Waiting for it to be restocked to order more !

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Aug 18, 2023
Brandon
5 out of 5 stars review

Excellent quality and price

[This review was collected as part of a promotion.] We have bought this flooring for other rooms and decided to purchase more to match flooring throughout the bottom level. We love the durability and look.

Review from selectsurfaces.ca
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Nov 17, 2022
Reviewz
1 out of 5 stars review

Chips easily

We had many chips out of our flooring and we haven’t even had it a year yet. I 100% would not buy this again!

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reply from Select Surfaces

Hello, Thank you for posting a review. We are sorry to hear about your experience. Because the SpillDefense laminates have an AC4 traffic rating, chipping should not occur with normal residential use. Chipping, peeling or cracking are usually a result of either water damage, dragging around furniture, or incorrect installation. Please send us an email, with photos of your floor, so that we can assess the damages and get back to you as soon as possible. Please reach out to us at 1-855-250-8167 or techsupport@selectsurfaces.ca so we can further assist you with this issue. Thank you, Select Surfaces