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Customer reviews for Select Surfaces Smoked Hickory SpillDefense Laminate Flooring for
Select Surfaces Smoked Hickory SpillDefense Laminate Flooring

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Showing 21-30 of 70 reviews
Jun 11, 2021
Ghostridervc7
5 out of 5 stars review

Verified Purchase

Great quality

Easy to install

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May 1, 2022
Marie
5 out of 5 stars review

Beautiful floor

We installed six month ago. We have ten people in our home. 6 are kids plus a big dog who often needs a nail trim. It has no scratches, and we have an active family. It has stood up to even scooters, roller blades, hoverboards with not a mark. Cleans up beautifully with a steam cleaner! I could not be happier!

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reply from Supplier Response

Hello, thank you for leaving us such a wonderful review. We are thrilled to hear that you love your new flooring. We would love to see photos of your completed project - you can share them on selectsurfaces.ca/gallery or tag us on social media at OfficialSelectSurfaces. Thank you, Select Surfaces

May 2, 2022
Blake S
1 out of 5 stars review

Don't buy this flooring!

I spent close to $1800 on this flooring for my upstairs and it's the worst. It chips easy which causes swelling. Edges and taps snap off while laying the floor. Company sucks. I contacted them and they won't honor there 10 year warranty. They say the faults I'm having with the flooring are not due to wear. Go spend your money somewhere else. This flooring is horrible. Sam's won't take it back either because of the time frame policy.

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reply from Select Surfaces

Hello, Thank you for posting a review. We are sorry to hear about your experience. Because the SpillDefense laminates have an AC4 traffic rating, chipping should not occur with normal residential use. However, it is still important to protect your floor by putting felt pads on your furniture and trying to avoid dragging or dropping heavy objects onto the laminate. Please reach out to us at 1-855-250-8167 or techsupport@selectsurfaces.ca so we can further assist you with this issue. Thank you, Select Surfaces

Aug 2, 2022
Patricia Boatright
2 out of 5 stars review

Looks beautiful but starting to chip!

I purchased this laminate in March 2022. I had a professional installer install it in my 320sq ft den. I was so happy with it. It had the right texture and color that I was looking for. After 3 months I started to notice a chip in the laminate and then started to see several more chips. The chip is at the seam of the plank. I had to get scatter rugs to prevent further chips My household has 2 adults and one dog. The dog is not even allowed in the den. There is by no means any heavy traffic going in my den. I am concerned that after a year if the chipping continues I'm going to have to replace my laminate. I've been a member of Sam's club for many years and I'm disappointed that they carry this product.

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Jan 5, 2022
Jen
5 out of 5 stars review

Beautiful!

We installed this flooring about 6 weeks ago. I was interested in it because of the spill defense. I have 3 corgis that come in sometimes wet from the weather and although we clean up as quick as possible, I still wanted something durable. We absolutely love it! It was the first time laying floor ourselves, but after a little learning curve getting started and watching several videos, it was really easy to install. I will be adding more to other areas of our home.

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reply from Select Surfaces

Hello, We're happy to learn about your positive experience with the Smoked Hickory floor! We would love to see photos of your completed project - you can share them on our website at selectsurfaces.ca. Thank you, Select Surfaces

Oct 23, 2020
James
5 out of 5 stars review

Seems to be the replacement for Woodland Hickory

We had just did our entire 1st floor in Woodland Hickory. I was 2 boards short and the stores around me had already sold out. They did have this new Smoked Hickory color and it looked like the same product. Unfortunately, while the color was a match the sizing was off. This new version was slightly narrower and the locking part was ever so slightly different. Lucky for me I was still able to order a couple boxes online of the original. I was able to use this new version on the back side of our kitchen island. Like I mentioned a perfect color match. I've included a couple pictures of the work in progress. Very happy with the product!

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reply from Select Surfaces

Hi James. Thank you for writing a review, we're very glad to hear you're enjoying your new flooring. Smoked Hickory is the updated, water resistant version of Woodland Hickory. It can withstand spills and splashes for up to 24 hours. While the two products have the same shade, they do have different locking systems, meaning they cannot be installed to one another. Thank you, Select Surfaces.

Dec 21, 2020
Nana Dawn
1 out of 5 stars review

scratches way too easy!!

We have had our floor installed for three weeks, one of which we were out of town. I have seen several nicks in it. I am so disappointed because I have been wanting wood floors for so long! I’m at a loss as what to do, we paid to have it installed and now I don’t know if it will last a year.

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reply from Select Surfaces

Hi. Thank you for writing a review. We're very sorry to hear about your experience. Please send us an email at techsupport@selectsurfaces.ca with photos so that we can help you directly. Thank you, Select Surfaces.

Mar 9, 2021
Eriq
3 out of 5 stars review

Beautiful but scratches easily

This floors looks beautiful, and is easy to install. However I have to say, it chips easily. We’ve only have the floor down for a few weeks and we already have scratches— which is a bit disappointing. And in one place on our floors we have a big gouge! Not sure how it happened because it hasn’t been that long and we’re not particularly hard on these floors.

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reply from Supplier Response

Hello Eriq, Thank you for posting a review. We are sorry to hear about your experience. Because the Elite Collection laminates have an AC4 traffic rating, chipping should not occur with normal residential use. However, it is still important to protect your floor by putting felt pads on your furniture and trying to avoid dragging or dropping heavy objects onto the laminate. Please reach out to us at 1-855-250-8167 or techsupport@selectsurfaces.ca so we can further assist you with this issue. Thank you, Select Surfaces.

Oct 27, 2021
Jimmertee
5 out of 5 stars review

Verified Purchase

Easy install with great results!

Nice product !!! Looks and great, installed easy!

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Oct 18, 2022
Tak
3 out of 5 stars review

Verified Purchase

Select surface install

Sometime hard to get pieces together

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