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Customer reviews for Samsung Bespoke 30 cu. ft. French-Door Refrigerator for
Samsung Bespoke 30 cu. ft. French-Door Refrigerator
4.6 out of 5 stars
stars
1,003 ratings1,001 reviews
  1. 5 stars76% (761)
  2. 4 stars16% (156)
  3. 3 stars3% (29)
  4. 2 stars1% (14)
  5. 1 star4% (43)

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Showing 381-390 of 1,001 reviews
Sep 15, 2023
Reviewer name: Linda M
4 out of 5 stars
4 out of 5 stars review

Refrigerator great-customer service not so

We bought this refrigerator and fell in love with the features. We love the idea of changing colors. Glass is much easier to keep clean than stainless!! However one of my shelves the white decorative design is coming off. Well customer service just can’t figure out what shelf to send me… I’ve had 2 wrong ones sent after numerous phone calls. I’m at my wits end. Bottom line product is good but if you need to deal with customer DON’T!!! Deal with the problem or buy something else.

Review from Samsung US
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Jul 11, 2024
Reviewer name: Mustacheride
5 out of 5 stars
5 out of 5 stars review

Great fridge

[This review was collected as part of a promotion.] I bought this almost a year ago and have had no issues with it. Plenty of room in freezer and fridge and the different ice is great. Especially with the tray in the freezer and having a separate water station within the door. Highly recommend.

Review from Samsung US
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Jun 10, 2024
Reviewer name: MikeT
5 out of 5 stars
5 out of 5 stars review

Nice looking refrigerator with good technology

[This review was collected as part of a promotion.] I bought this unit because it was counter depth and 70 in. It has the appearance that I was looking for and the two condenser one compressor technology seems to work great to control freezer and fridge temps. Time will tell.

Review from Samsung US
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Jan 22, 2024
Reviewer name: Amy D
5 out of 5 stars
5 out of 5 stars review

Love the French doors, it's capacity and glass pan

[This review was collected as part of a promotion.] When we visited our son in California he had this refrigerator in his home and we loved it. A month ago we were shopping for a new microwave and saw this frig in the store and didn't hesitate to buy it.

Review from Samsung US
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Feb 8, 2025
Reviewer name: Alex
4 out of 5 stars
4 out of 5 stars review

Great fridge

[This review was collected as part of a promotion.] We purchased this fridge about 3- weeks ago it is a really nice looking fridge little smaller than the Samsung we had before because this one is counter depth we was definitely not goin to get another Samsung fridge because the last one had so much issue with the ice maker very poor design the new fridge ice maker is a 100% better than the last ones definitely Samsung is a good looking fridge but if they kept the old ice maker system we would never bought a Samsung again

Review from Samsung US
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Jan 29, 2024
Reviewer name: Mom of Four
5 out of 5 stars
5 out of 5 stars review

It’s not hype, fantastic appliance

[This review was collected as part of a promotion.] Excellent organization, fully functional and exquisitely beautiful. The pitcher is a game changer in a busy house full of teenagers and their friends. Whether athletes filling their sport thermoses, tabletop lunches or my never ending cool crisp lemon or cucumber water, the pitcher I thought would be a novelty quickly became a necessary fixture in our daily lives. It has changed the way we consume water from grabbing a plastic bottle to filling our glass or stainless water bottles. The fridge offers great organization throughout, shelves, door bins and freezer, all with easy access save one lower drawer which requires both fridge doors to be open while in use, the other three do not. The ice option was another feature I didn’t think much of until I had it bc ice is ice, until it’s not. You will be surprised. It is a quiet running fridge, including water and ice fill. And the glass panels are gorgeous and so easy to keep clean. This is a great appliance. Bonus was the ease of ordering, constant communication and the most professional delivery I have ever experienced. Top notch from Samsung. Thank you from a lifelong kitchenaid owner, instantly rehabilitated!

Review from Samsung US
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Jan 29, 2024
Reviewer name: elgin_chenevert
4 out of 5 stars
4 out of 5 stars review

Convenient sleek but can't be flush

[This review was collected as part of a promotion.] We have the counter depth fridge. The fridge itself has so much more storage than we really need. The beverage center is awesome for both people who love flavored drinks and water. The pitcher is fast and convenient, the beverage center allows for a quick access to a good selection of drinks. The only downside is that if you have taller cans or bottles, they only fit in the middle shelf. The ice maker is convenient. I like that you don't need a separate ice maker to have plenty of ice for guests. The downside with the counter depth is the amount of freezer space you get. The shelves are shallow so be careful about not getting anything caught on the seal of the freezer. Overall we love the fridge. there's just some minor things about the door that we'd like to change. The door swing requires a lot of room. The door depth being the primary issue causing the fridge to have to protrude out or the side requiring more than a 2inch gap. also the Stainless steel is not fingerprint resistant unlike our other appliances... it shows really easily.

Review from Samsung US
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Nov 23, 2024
Reviewer name: Devin
5 out of 5 stars
5 out of 5 stars review

Amazing quality

[This review was collected as part of a promotion.] My Fiancé and I purchased this around a month ago now and this is the best fridge I have owned my entire life, it is top quality, incredibly spacious and I have to say the beverage center is incredible!!

Review from Samsung US
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Jul 11, 2024
Reviewer name: Diamends
4 out of 5 stars
4 out of 5 stars review

95% Well done, other 5% I am fine without.

[This review was collected as part of a promotion.] Overall very happy with this fridge. You quickly become accustomed to the door handle layout. Pros: Lots of space I use the beverage center way more than I thought I would, especially the pitcher to fill dog bowls and sports jugs and such. More convenient than I had anticipated. The ice bin is much bigger than it seems. Two sizes of ice and dedicated scoop storage huge plus. I thought it would be cumbersome to always put the scoop back, but it is very intuitive. Cons: There are quite a few, but most are minor and would not discourage me from repurchasing. The beverage center side door does not stay open and will drift shut. (Many have posted this also) The bottom crisper drawer cannot be opened without opening both doors. (The top one can so this is just odd to me). The space inside could have been laid out better. I do feel I am lacking some shelf space and occasionally it is a tight fit (especially on a day hello fresh is delivered).

Review from Samsung US
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Nov 15, 2023
Reviewer name: Last D
1 out of 5 stars
1 out of 5 stars review

Bespoke

[This review was collected as part of a promotion.] I purchased this refrigerator a month ago and has had nothing but problems with the freezer door over freezing and I spilled up there has been times when the ice would melt and refreeze again so I do not recommend this refrigerator

Review from Samsung US
Helpful?14SX1KODZ7UC14223060559
reply from SEA Care

Hello there, We understand the importance of having a fully functioning fridge to store your food. We are here to help. Here are simple steps on what we can do if the freezer overfreezes. Frost forms in the freezer or refrigerator https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-in-the-freezer-or-refrigerator Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1146534309) to help our team pull up your information. Have a great day. ^Camille