[This review was collected as part of a promotion.] Nice fridge, however, when you spend 2 grand on an appliance, you'd expect everything to work. Once we started using the fridge, we discovered that the hinged flapper seal that creates the seal between the two doors was not engaging in the top guide track, thus leaving an air gap/leak between the doors. I had to shim the guide down far enough for the flapper seal to engage. Minus 1 star for quality control.

[This review was collected as part of a promotion.] We bought the Bespoke refrigerator about one month ago. We were searching for a couple of weeks for a refrigerator that would meet our family's needs and Samsung-Bespoke did not disappoint. We are truly happy with our purchase.

I bought this refrigerator and LOVE it! It's roomy, bright, and well thought out in terms of features. There is though one design improvement that Samsung should make: While each crisper drawer will pull open with only one outer door opened, the bottom right drawer will not open without both outer doors being opened. If Samsung reduced the width of the bottom drawer just a little, it could pull open without having to open both outer doors, which would be much more convenient.

[This review was collected as part of a promotion.] Everything about this Samsung Bespoke Fridge is perfection. The beverage center is amazing and saves me a fortune on bottled water. I love how there's so much room to organize everything and shelves for every item. The freezer has loads of space, and the ice cube center is brilliant! The style is super chic, and I love the handless design. You can't go wrong with this choice. I know I'll enjoy this fridge for years to come.

[This review was collected as part of a promotion.] Our 3 Door Bespoke arrived in October. Delivery and installation was 5 star! They move our old frig to the garage and installed the new one all in under 30 minutes! The delivery team reviewed the features and tested everything before they left. They were polite and professional. Since then we followed the setup instructions for the app and the features and it has running perfectly. The beverage center in the door is great!!! We fill our water bottles in seconds with the auto fill pitcher and use the water dispenser for smaller items like filling glasses. The no handle look gives your kitchen a very updated look. The regular cube / mini-cube ice maker is also a nice feature. I like having the ice in the freezer drawer as you have great control of how much ice you need with the scoop and I don't have cubes going across the floor from getting it from the front of the door like our old one. Also the ice maker should be in the freezer area of a refrigerator for better reliability. It has been running great and there are some good promotions going in price and door panels so you can change the look of your Bespoke later on. The Samsung app that you can use with the frig is also another bonus with easy to use simple features. Highly recommend this refrigerator.

[This review was collected as part of a promotion.] Purchased a month or so ago.. works as designed but was told I could monitor the temp remotely which is why we purchased; this is not the case. still glad we bought it. nice having the beverage center and no handles will take some getting used to

[This review was collected as part of a promotion.] This is a true counter depth refrigerator. The absence of handles means every inch that I have goes to Colts base. The icemaker has a true on and off switch as opposed to the flimsy bar of other brands. The auto fill pitcher means I no longer have to deal with a Brita. Super happy.

The Fridge looks nice and worked well for about 3 years. After 3 years fridge is no longer cooling. I have a tech coming out to look at it soon, but from the sounds of it this thing is going to the Samsung Appliance boneyard. This is way to expensive of a fridge to only last 3 years. Also had issues with the seal flap between the doors not closing every time the left door was closed. Will not be buying another Samsung

I need to change the water filter in the refrigerator, and the manual states that I must shut off the water supply first. Unfortunately, the water valve is located behind the refrigerator, which presents a challenge since it's full of food. Should I really have to pull the refrigerator out? Alternatively, I could shut off the water for the entire house, which seems excessive. It raises the question of what the engineers at Samsung were considering when designing this system

I bought this Bespoke Refrigerator 17 months ago. It has been somewhat of a disappointment, especially given the cost. Now after replacing the water filter, it will not dispense water or make ice, replaced with another new filter with the same results. Removing the filter is supposed to bypass the filter and allow ice and water to be made with UNfiltered water. Unfortunately, it also leaks water into the fridge and out onto the floor. After only 17 months, I find this unacceptable at any price.