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Customer reviews for Select Surfaces Barnwood Waterproof AC4 Laminate Flooring 14 mm Thick 6.22 in. W x 47.60 in. L (12.34 sq. ft. / carton) for
Select Surfaces Barnwood Waterproof AC4 Laminate Flooring 14 mm Thick 6.22 in. W x 47.60 in. L (12.34 sq. ft. / carton)
4.5 out of 5 stars
stars
625 ratings319 reviews
  1. 5 stars80% (502)
  2. 4 stars9% (54)
  3. 3 stars3% (20)
  4. 2 stars1% (8)
  5. 1 star7% (41)

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Showing 141-150 of 319 reviews
Sep 3, 2025
Reviewer name: C K
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great flooring, Great price

Very solid flooring, my installer was impressed. Seem to go down easily. I'm only giving 4 stars, because it was just installed and I need to see durability over time.

Helpful?2Z8MACPP0GZK14214257971
Jan 2, 2026
Reviewer name: Great looking flooring
5 out of 5 stars
5 out of 5 stars review

Excellent Choice of flooring

This is the second home that we've purchased this select surfaces laminate flooring for and we love it. It was very easy to install and it's very durable.

Review from selectsurfaces.ca
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Sep 10, 2023
Reviewer name: Mike
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Terrible customer service

I ordered the product online to finish a flooring job. I received an email telling me the product had arrived, however it never did. I called Sam’s Club and spoke to customer service several times over the next 2 weeks. Each time they told me there was a glitch in the system and to expect a call from the carrier for delivery. I never received a call so I despite Sam’s Clubs repeated assurances that the flooring would come I asked for the carrier’s information. When I called I was sent to several other carrier services to track down the shipment. I finally found the order after several days of calling the actual company doing the delivery and found that the flooring was delivered to Reno for it to be shipped to my home in Stateline Nevada, about an hour away. Since the flooring was holding up the job for the last 3 weeks I asked if I could pick up the flooring myself. I did and finally got the flooring to my home. A very difficult and frustrating process. Since I bought the house with Sam’s Club flooring and did not want to replace all the floors I had to get the flooring from Sam’s Club. The quality of the flooring was fine, the customer service terrible.

Helpful?2Z8MACPP0GZK14214257971
Mar 2, 2025
Reviewer name: JMS40513
1 out of 5 stars
1 out of 5 stars review

Terrible Quality

Similar to other reviews, I had purchased this product 6-7 years ago and put in several houses. It was a great product. I put this product in my basement around 7 years ago and have been overalled pleased. However I had an insurance claim as my water heater exploded and flooded my basement. After everything was dried out I thought I would replace again. The quality of this product has diminished, and I would consider not worth the trouble. I finished half of my project (total project 450 sqft) and the boards would no longer stay snapped together. I spent several days installing and cutting. I tried to return to Sams but they would only return funds on the packages that had not been opened. So I wasted time and money. Don't waste your time and money. Went to Lowe's and bought a product that will work.

Helpful?2Z8MACPP0GZK14214257971
reply from Select Surfaces

Thank you for bringing this to our attention. We’re sorry to hear about your experience, and we understand your frustration. This situation is not typical, and we are keen to investigate further. Please get in touch with our customer service team via email at info@selectsurfaces.ca or by phone at 1-855-250-8167 so we can address your concerns. We appreciate your feedback and hope to resolve this for you.

Jun 25, 2024
Reviewer name: Donna
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Looking for good quality flooring?

Beautiful flooring

Helpful?2Z8MACPP0GZK14214257971
Jul 13, 2021
Reviewer name: Diane
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Please save yourself the trouble & frustration.

I will say that we love the look of this flooring. However it was horrible to install and not worth the money. The flimsy cardboard pieces that are supposed to connect the boards together either break off or simply just fall off, leaving that board totally useless. We probably have at least 10 boxes of boards that cannot be used. As of today our floor has been finished for 8 days and we have at least 3 seams that have separated. The only way to fix is to completely take apart the whole floor and start over. I only wish that we had the time, money and energy to redo it. For us it’s $1000 down the drain, a full refund would be nice.

Helpful?2Z8MACPP0GZK14214257971
reply from Supplier Response

Hello, We are sorry to hear you ran into difficulties installing our laminate flooring. As this is a thicker flooring than most on the market, it can be more difficult to click because it isn’t as flexible as thinner laminates. However, our laminate flooring has an advanced SpeedLoc™ system that should allow for easy installation. We recommend watching the installation video on our website or on samsclub.com, as well as carefully reading the installation guide before starting. If you have any additional questions, please contact us at 1-855-250-8167 or email techsupport@selectsurfaces.ca. Thank you, Select Surfaces

Aug 8, 2024
Reviewer name: moorpark76
1 out of 5 stars
1 out of 5 stars review

Defective Laminate Flooring: A Costly Nightmare

As a homeowner seeking to upgrade my living space, I invested in 1,200 square feet of this laminate flooring. What began as an exciting renovation project quickly turned into a frustrating and expensive ordeal. Upon installation, it became apparent that numerous boxes contained defective planks. The snapping strips were too deep, preventing proper interlocking. Consequently, large sections of my newly installed floor began to lift, compromising both aesthetics and functionality. I sought professional evaluation, only to discover that addressing the issue would require a complete reinstallation. Even then, there was no guarantee that the same problem wouldn't recur. Faced with this uncertainty, I had no choice but to consider the entire project a total loss. The financial impact was significant. Not only did I lose the cost of materials, but I also had to bear the expense of labor – amounting to thousands of dollars down the drain. To rectify the situation, I was forced to invest in an entirely different flooring system with a more robust locking mechanism. This experience has been nothing short of a homeowner's nightmare. I strongly caution potential buyers to think twice before purchasing this flooring. Unless you're prepared to potentially pay double – once for the initial installation and again for its replacement – I'd advise looking elsewhere for your flooring needs. In conclusion, what seemed like a cost-effective flooring solution turned out to be a costly mistake. Save yourself the headache, time, and money by exploring more reliable options for your home improvement projects.

Helpful?2Z8MACPP0GZK14214257971
reply from Select Surfaces

We’re truly sorry to hear about the issues you’ve faced with our Barnwood SpillDefense Laminate Flooring. This isn’t the experience we aim to provide, and we would like to make things right for you. Please reach out to us directly at 1-800-250-8167 or email us at info@selectsurfaces.ca so we can discuss your situation in detail and find a suitable resolution. Our customer service team is dedicated to ensuring your satisfaction, and we are here to support you every step of the way. Thank you for bringing this to our attention.

Jul 2, 2022
Reviewer name: Susan
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Pretty.... but

I really like the color of the flooring, but my husband had a hard time getting it to fit into each other. In my opinion the boards have a gap between them. He said they just didn't connect together as easily as he thought they would/should. Maybe if someone was more experienced doing this it would be different.

Helpful?2Z8MACPP0GZK14214257971
reply from Select Surfaces

Hello, We are sorry to hear you ran into difficulties installing our laminate flooring. As this is a thicker flooring than most on the market, it can be more difficult to click because it isn’t as flexible as thinner laminates. However, our laminate flooring has an advanced SpeedLoc™ system that should allow for easy installation. If you have any additional questions, please contact us at 1-855-250-8167 or email techsupport@selectsurfaces.ca. Thank you, Select Surfaces

Dec 13, 2020
Reviewer name: JS
5 out of 5 stars
5 out of 5 stars review

Easy install, great value, great look

We have now had our floor installed for 1 month. I still wake up and LOVE our fresh look. We have 2 large dogs and have had no issues. We vacuum daily, and microfiber cloth mop weekly with a mixture of half water half vinegar and it’s great! I highly recommend this product. We have plans to expand our home to in the next few years and I hope this product is still available. We bought 83 boxes which covered all downstairs living room, dining room, kitchen and hallways.

Helpful?2Z8MACPP0GZK14214257971
Dec 15, 2020
Reviewer name: Rene Fontenot
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Engineered wood

Easy install. Looks beautiful, and came highly recommended by friends who have bought it before.

Helpful?2Z8MACPP0GZK14214257971