We bought 2 of these to try after hearing great reviews. Unfortunately, upon receiving the products, one product had the wrong insert in the box. I contacted customer service and they were very quick to fix the problem. They even allow us to keep the wrong product. We look forward to trying these kids lunchboxes.

I love the concept of keeping food cold until lunch- there's nothing worse than a lukewarm string cheese... I did struggle to keep my box latched once the ice tray was froze, but i reached out to customer care, and they were quick to send me a replacement!

I bought this for our 3 year old with a big appetite. While it prob works fine for older elementary kids my 3 year old could not get the clasp closed. So we had many partial uneaten lunches that felt out into his backpack when he returned home from preschool. Also, if you don’t tues the ice pack attachment the base is not weighted down very much and so it kinda tilts backwards rather than lair flat on the table.

Being first-time schoolgoers, we weren't sure what lunchbox would work best for us. So we decided to try the Bentgo chill, which has been great. The compartments are a great size for my preschooler's lunch and keep lunch nice and cool throughout the day. In addition, the Bentgo chill compartments provide enough space to fill with plenty of healthy food. We especially like the compact size of this lunch box, which makes it easy for our little one to carry on her own in her Bentgo Bag.

I am a little shocked by the mixed reviews, I have only had this a month and impressed with the quality and functionality, there is nothing else out there like this. This product eliminates all the bulk of having to carry an icepack + cooler bag which is huge for me! My toddler is an amazing eater so I throw this in her diaper bag anytime we head out of the house and will use it when she starts preschool as well. I bought a set of these and additional trays with covers so I can prep multiple meals at a time for her. It is compact, yet fits an incredible quantity of food. I hope they come out with additional sizes of the 'chill' products. I would love an even smaller bento snack size as well. I have told all my friends about this and they love them too!

We purchased this in August for our children and it has handled well under heavy use. We use this every day with our kids. It has suitable compartments for veggies, fruits, a snack and a larger portioned compartment for a main course. We use these for lunches and they’ve held up quite well!

This has been a great snack container. Unfortunately my daughter left her box at school over the weekend and the silicone is now moldy. I’ve tried to clean it with vinegar but it’s not coming out. I wish they sold a replacement part for the snack containers.

I bought this four months ago, have been cleaning per instructions. Product warped and won’t close now, though I am told I am getting a replacement. Also, the two large bento boxes in the lunchbox are a tad small, can be a tight squeeze to get half a sandwich or an applesauce/yogurt pouch to fit.

We are a bentgo box lunchbox family. Every child has one. Every niece and nephew also gets on for their birthdays. It’s a great box that is durable and high quality. It never leaks. My kids love using it and want to eat everything in their boxes! The designs are so cute too. They also have great customer service.

We got this for my toddler that was starting school and it has been a Godsend for us. She is able to have her lunch as well as snacks in one sitting without multiple bowls. We opted for the one with the cooler at the bottom to keep her fruit chilled! Highly recommend!