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Customer reviews for Bentgo Kids Chill Lunch Box + Bentgo Kids Snack Box for
Bentgo Kids Chill Lunch Box + Bentgo Kids Snack Box
4.6 out of 5 stars
stars1,336 ratings1,205 reviews
  1. 5 stars74% (994)
  2. 4 stars15% (196)
  3. 3 stars6% (79)
  4. 2 stars2% (30)
  5. 1 star3% (37)

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Showing 841-850 of 1,205 reviews
Aug 10, 2023
Amazing lunch box
5 out of 5 stars review

Amazing lunch box

This lunchbox is great for my toddler. It’s really nice to be able to put his lunchbox in her backpack without having the need of an additional lunch box on the side. It’s a little bit heavy with the ice pack, but my child only 3. Also she had a little bit of trouble opening the clasp on the box by herself. Otherwise, I am happy with this purchase. I really like to bring it for snacks to the park, and to Disney World. It keeps everything cold all day.

Review from Bentgo
Helpful?6KKD5KVAGN9D14212907806
May 28, 2025
Becky
1 out of 5 stars review

Latch are of poor quality!

Both my kindergarten and preK goer had this lunch box and the latch is of poor quality, it didn’t last a full school year. I am now looking to see what I can replace it with but there’s no replacement parts. We love all bentgo products initially and have 2 complete sets from backpacks to lunch bags and multiple lunch and snack boxes. I am so saddened that due to this I will be looking elsewhere to make a set and i definitely don’t recommend this.

Review from Bentgo
Helpful?6KKD5KVAGN9D14212907806
reply from Customer Service

Hi Becky, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Kids Snack Container latch. We understand how frustrating this must be, and we want to make it right. Please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support

Sep 12, 2023
Elizabeth
5 out of 5 stars review

Great size, perfect for little ones

We simply love this snack box, we use it all the time, and it’s the perfect size for our toddler. I love that it doesn’t leak and that I can put chips and dip in there and they won’t mix and cause the chips to become soggy. We use it all the time and just can’t get enough of it

Review from Bentgo
Helpful?6KKD5KVAGN9D14212907806
Nov 9, 2023
TikkoTikko
5 out of 5 stars review

Great experience with the customer support

We bought a Bentgo chill box almost 3 months ago. We noticed a few molds on the lower side of the box. When we reached out to the support team, they were very supportive and quick with their responses. We are being told to receive a replacement soon. Happy to be a Bentgo user.

Review from Bentgo
Helpful?6KKD5KVAGN9D14212907806
Sep 4, 2023
Shawnna
4 out of 5 stars review

Good for elementary school.

The product is good for elementary school (age 5-8). It would be a bit small for older children. The ice pack stays cold enough for school and is a nice alternative than a separate ice back. We had an issue with the clasp popping open so we would use a rubber band when we sent the lunchbox to school. However, customer service is excellent (5 stars for customer service).

Review from Bentgo
Helpful?6KKD5KVAGN9D14212907806
May 5, 2023
MK2279
5 out of 5 stars review

Fun for kids

The colours are fun and allows for 4 separate foods in nice size portions for kids. Easy to use lid for kids. My kindergartener likes his lunch box and the different colours too. We like it as it keeps his food cold all day. Am having issues with getting the lid to close now with the ice pack but customer sorry is helping us so would recommend trying these out!

Review from Bentgo
Helpful?6KKD5KVAGN9D14212907806
Feb 8, 2023
EmilyS.
5 out of 5 stars review

Perfect for Preschoolers and Beyond!

I love this for a snack container for my preschool aged kids. I can actually fit a whole sandwich in one compartment and another side item (fruit, goldfish) in the second compartment for a heavy snack, if needed. It's leak proof and my children can easily open. Would highly recommend!

Review from Bentgo
Helpful?6KKD5KVAGN9D14212907806
Sep 20, 2022
Nell
4 out of 5 stars review

Great Lunch box

I bought a set of lunch and snack boxes. I am very satisfied with my purchase.The food remains fresh and I have not noticed any leak thus far. I contacted customer services as the lunch box was hard to open and they reacted quickly, sending me a replacement box.

Review from Bentgo
Helpful?6KKD5KVAGN9D14212907806
Oct 4, 2023
Beidafish
4 out of 5 stars review

A nice bento

This is a nice bento box with perfectly sized compartments. I love the fact that it has a removable ice pack tray inside. My only complaint is that there is a large scratch on the surface but I’m not overly concerned since it is on the bottom. A received it as a gift and my daughter loves her new lunch container for school

Review from Bentgo
Helpful?6KKD5KVAGN9D14212907806
Dec 19, 2023
Bell90
3 out of 5 stars review

Leaks

I bought my daughter a Bentgo Kids Chill back in August based on all the amazing reviews. Let me say, I’m not sure it’s worth all the hype. The food stays room temperature (or cool-ish when you include the freeze pack) and the seals are not that great, compartments leak into one another.

Review from Bentgo
Helpful?6KKD5KVAGN9D14212907806
reply from Customer Support

Hi Annie, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com