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Customer reviews for Bentgo Kids Chill Lunch Box + Bentgo Kids Snack Box for
Bentgo Kids Chill Lunch Box + Bentgo Kids Snack Box
4.6 out of 5 stars
stars1,336 ratings1,205 reviews
  1. 5 stars74% (994)
  2. 4 stars15% (196)
  3. 3 stars6% (79)
  4. 2 stars2% (30)
  5. 1 star3% (37)

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Showing 831-840 of 1,205 reviews
Sep 17, 2023
Wilki2
3 out of 5 stars review

Giving it a second try!

We got one of these as a gift and we’re very excited. I love the prospect of having the built-in ice pack. However, we have had some issues with this leaking. We are going to give it another try since all of our other Bentgo products have been fabulous. I will update with the results!

Review from Bentgo
Helpful?6KKD5KVAGN9D14212907806
reply from CS

Hi Simone, Thank you for providing your feedback on our Bentgo Kids Chill Lunch Box. We are sorry to hear about your experience. We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Sep 11, 2024
Ans0904
2 out of 5 stars review

Faulty latch?

We just purchased this to use for the new school year. Only on week 3 of school and the latch doesn’t stay secure. It’s disappointing and I am concerned that the lunch is going to spill all over my child’s backpack. Even empty, the latch doesn’t snap tight. Also, the compartments are a little small, even for elementary level kids.

Review from Bentgo
Helpful?6KKD5KVAGN9D14212907806
reply from Customer Service

Hi Ans0904, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Oct 24, 2020
Mom on the go
5 out of 5 stars review

Perfect for school

[This review was collected as part of a promotion.] This is so perfect for my son and school. The ice tray keeps everything perfectly cold like sauces and dips. I love that there is littler compartments and I can just wash for the next day! I’ll be getting these for family members!!

Review from Bentgo
Helpful?6KKD5KVAGN9D14212907806
Apr 10, 2023
CEAR
5 out of 5 stars review

Great Customer Service/Lunch Box

Bought the chill lunch box after enjoying the original one that was given as a gift. When the original started to leak, I called customer service and they agreed to replace it with another chill box since we liked it so much! The chill lunch box is sleek and colors are vibrant. It's great that it can be used with or without the ice pack

Review from Bentgo
Helpful?6KKD5KVAGN9D14212907806
Oct 22, 2020
kmtmbt1
5 out of 5 stars review

high quality

[This review was collected as part of a promotion.] The Bentgo Kids Chill is very high quality, super durable for little kids. It is perfect for their little hands and easy for them to open/close. It has rubber on edges to help keep it from getting scratched up or cracked if dropped. I love that it has the secure locking lid, the little compartments for foods, and the ice pack tray too. The trays are microwave and dishwasher safe, that is a major plus for me. Makes caring for it that much easier. It is spill proof and fits right in the back pack nice too. I would definitely recommend any parent to get this for their kids. It makes packing a lunch super easy with the portion control little compartments and ice pack tray built in already (ice pack tray is removeable though).

Review from Bentgo
Helpful?6KKD5KVAGN9D14212907806
Oct 13, 2024
stingbat
2 out of 5 stars review

Icepack Does Not Keep Food Cold

First off I want to say that we've owned a Bentgo Kids Box for the past two years and absolutely loved it. My son likes certain foods only if they are cold though (cucumbers, celery, berries, etc), so I was excited to see that Bentgo made a Chill lunchbox version with a compatible icepack. Unfortunately our experience over the past month is that the icepack does not keep his food cold through lunchtime (~4 hrs after I pack his lunch) - let along through afternoon snack time. So - in a nutshell - get a Bentgo Kids Lunchbox for regular foods - they are awesome! But if keeping food cold is your goal search elsewhere for a different lunchbox.

Review from Bentgo
Helpful?6KKD5KVAGN9D14212907806
reply from Customer Service

Hi Sarah, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Dec 7, 2022
mom2girls
4 out of 5 stars review

Great lunchbox

My kindergartener loves taking this lunchbox to school! She loves picking out what “section” her items go in, and I love that it reduces waste from individually wrapped foods (as well as dishes!). About 2 months into using our lunchbox, the clip broke. We were so sad, but customer service was so friendly and quickly replaced our box! Looking forward to many more lunches, in bentgo style!

Review from Bentgo
Helpful?6KKD5KVAGN9D14212907806
Oct 20, 2022
NorattoFamily
5 out of 5 stars review

The best customer service!

We bought ours for the beginning of the school year after a couple years of debating it. Wow! Not only is it amazing for keeping our son’s food at a nice temp in Texas, when our son’s broke at school, we notified Bentgo. They responded quickly and efficiently. Will never buy another lunchbox ever again!

Review from Bentgo
Helpful?6KKD5KVAGN9D14212907806
Jul 29, 2024
pippical1511
1 out of 5 stars review

Mold in silicone in outer shell

We bought two of the teal ones for our daughter's snacks at school. Despite emptying them immediately when she comes home from school, washing them by hand, and putting them upside down to dry, the silicone on the outer shell has developed dark mold. No amount of cleaning, scrubbing, and heavy-duty cleaners has gotten rid of the dark coloring. We stopped using them out of fear that we'd make our kid sick. It was a big waste, as these only lasted about 4-6 months for us. Somehow, the large bento lunchbox has not had the same issue.

Review from Bentgo
Helpful?6KKD5KVAGN9D14212907806
reply from Customer Service

Hi Pippical, Thank you for purchasing our Bentgo Kids Snack Container and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Oct 20, 2020
Momoffour89
5 out of 5 stars review

Quality made

[This review was collected as part of a promotion.] This bento box is perfect from my school aged child to use in his lunch box. It’s looks nice and is very durable. My kid’s are always misplacing ice packs so I love how the ice packs are built in. The portions are just the right size and everything stays cold until lunch time at school. We also love how easy it is to throw in the dishwasher.

Review from Bentgo
Helpful?6KKD5KVAGN9D14212907806