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Customer reviews for Bentgo Kids Chill Lunch Box + Bentgo Kids Snack Box for
Bentgo Kids Chill Lunch Box + Bentgo Kids Snack Box
4.6 out of 5 stars
stars1,336 ratings1,205 reviews
  1. 5 stars74% (994)
  2. 4 stars15% (196)
  3. 3 stars6% (79)
  4. 2 stars2% (30)
  5. 1 star3% (37)

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Showing 701-710 of 1,205 reviews
Aug 25, 2022
Bethgupta
5 out of 5 stars review

Excellent product, excellent service

We have a few Bentgo Chills and they are perfect for our kid's snack for school, road trips, or even just after-school snacks to be able to close the lid and preserve a snack easily if it's not all eaten in the first go. We recently had to reach out with a question about something as well, and their client service process was just as easy and reliable as their products. They're worth the money.

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Aug 1, 2022
HappyLunchMaker
5 out of 5 stars review

Excellent product and company

We have had two sets of these. They have been excellent for my 3-6 year olds for lunch. I love the freezer insert option. It makes it a little heavy but the peace of mind keeping food fresh is worth it. Customer service helped us replace a set that had faulty latches and we haven’t had any problems since! You now have a very loyal customer here because of that warranty.

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Aug 1, 2023
Erin
3 out of 5 stars review

Closure is tough for a 3 year old

I bought this for our 3 year old with a big appetite. While it prob works fine for older elementary kids my 3 year old could not get the clasp closed. So we had many partial uneaten lunches that felt out into his backpack when he returned home from preschool. Also, if you don’t tues the ice pack attachment the base is not weighted down very much and so it kinda tilts backwards rather than lair flat on the table.

Review from Bentgo
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reply from CS

Hi Erin, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Mar 12, 2024
AlliCat23
4 out of 5 stars review

Convenient, Compact, and Fun!

My son has been using his Bentgo for preschool and has loved it. He loves helping to prepare his snack by putting them in the individual sections. It’s great that the tray comes out and that there is an ice pack. It fits in his backpack well with his water bottle, and because it is slim it doesn’t take over the space. I’ve had some confusion how the ice pack works because there is no liquid in it. It is really light so I’ve wondered if it was damaged and missing the fill. It gets cold in the freezer but I’m not sure how long it lasts. When he is home from school after 3 hours, his snack is not chilled. Other concerns have been that it is not the easiest to close, like it’s bursting at the seams. I’ve made sure all the components are snapped in place but it feels like it may burst open, but I have not seen it burst open. I don’t think my son could put it together and close it himself. A small crack developed on the side, I have no idea how. The silicone is not affected so I don’t think the seal is broken. The saddest part is that the silicone inside developed mold under normal use. We wash it by hand everyday after he gets home from school and let it air dry. So I guess it’s moisture from the time it’s prepared and used at school till he gets home that causes it. I still think it is a great product but can’t continue to use with the mold. We have had it about 2 years.

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Jan 23, 2023
AKauf
5 out of 5 stars review

The perfect lunchbox for school

I bought two of these for my girls for school. They absolutely love them and so do I. It makes making school lunches every morning easy! One of them did stop latching so I reached out to customer service and after a few emails they shipped out a new one! Amazing product and amazing customer service

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Mar 16, 2022
LalaB
5 out of 5 stars review

Never use a different box!

We’ve had ours for the past 3.5 years and it’s been great! We love this one much more than the classic design. It was easy enough to open and close for my kid when he was little which was important to me and it holds the perfect amount of food! I love that you can choose to use the chill pack or leave it out when it’s not needed!

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May 23, 2023
Divya
4 out of 5 stars review

Exceptional Customer Service

Bentgo customer service is exceptional. Quick communication and replacement of any product that is within warranty period. It was effortless and hassle free and I would recommend Bentgo for its thoughtfully designed boxes allowing variety lunch for the children.

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Feb 19, 2024
jinine
5 out of 5 stars review

Perfect Balance of Fun and Functionality

As a parent constantly on the lookout for innovative solutions to make snack time hassle-free and enjoyable for my little ones, the Bentgo Kids Snack Container exceeded all my expectations. From the moment I laid eyes on its vibrant and kid-friendly design, I knew this container was something special. The compartments are perfectly portioned to accommodate a variety of snacks, from fruits and veggies to crackers and cheese. This not only encourages healthy eating habits but also adds an element of fun to mealtime, as my children love mixing and matching their favorite snacks. What truly sets the Bentgo Kids Snack Container apart is its durability and leak-proof design. I've tested it with everything from juicy watermelon slices to yogurt dips, and not once has it leaked or spilled, thanks to its secure locking mechanism. This gives me peace of mind knowing that I can pack snacks for on-the-go without worrying about messes in my bag. Cleaning is a breeze with its dishwasher-safe construction, saving me valuable time in my busy schedule. Plus, it's made from BPA-free materials, ensuring that my children's snacks are safe and free from harmful chemicals. Overall, the Bentgo Kids Snack Container has become an essential part of our daily routine. Its combination of practicality, durability, and playful design make it a must-have for any parent looking to make snack time both convenient and enjoyable for their little ones. I wholeheartedly recommend it to fellow parents seeking a reliable and fun snack solution for their kids.

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Oct 14, 2022
Megan1987
5 out of 5 stars review

Awesome customer service!!

We love our bentgo chill boxes! My son uses them for his school lunch everyday and they are perfect for him! We recently had an issue with our boxes and I contacted Bentgo customer service. They were super quick to respond and very helpful. Definitely recommend!

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May 22, 2023
Jess
5 out of 5 stars review

Great for small hands!

I bought this lunchbox for my son for lunches at daycare about ten months ago. He LOVES his lunchbox! He is now 19 months old and he’s able to use it with some help to open and close it. It’s easy for him to carry and it’s just the right size to be able to grow with him through school age. About a week ago the clasp of the box broke off when I was packing his lunch- I contacted Bentgo and they responded SO quickly and are replacing it under the 2 year warranty. I really appreciate customer service that ACTUALLY serves its customers.

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