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Customer reviews for Bentgo Kids Chill Lunch Box + Bentgo Kids Snack Box for
Bentgo Kids Chill Lunch Box + Bentgo Kids Snack Box
4.5 out of 5 stars
stars
1,374 ratings1,243 reviews
  1. 5 stars74% (1,012)
  2. 4 stars15% (202)
  3. 3 stars6% (84)
  4. 2 stars2% (30)
  5. 1 star3% (46)

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Showing 641-650 of 1,243 reviews
Oct 14, 2022
Reviewer name: BlondyTX
5 out of 5 stars
5 out of 5 stars review

Perfectly portioned for easy lunch preps!

Love these chill boxes for easy morning lunch prep with the freezer pack ready to go! The spaces are perfect size for a sandwich, fruit, pretzels/goldfish, and a treat. Or at least that’s how I use it and it takes the guesswork out of “what to send for lunch?” on early mornings! Customer service was so quick to work with too when we had a latch snap.

Review from Bentgo
Helpful?6KKD5KVAGN9D14210513717
May 28, 2025
Reviewer name: Becky
1 out of 5 stars
1 out of 5 stars review

Latch are of poor quality!

Both my kindergarten and preK goer had this lunch box and the latch is of poor quality, it didn’t last a full school year. I am now looking to see what I can replace it with but there’s no replacement parts. We love all bentgo products initially and have 2 complete sets from backpacks to lunch bags and multiple lunch and snack boxes. I am so saddened that due to this I will be looking elsewhere to make a set and i definitely don’t recommend this.

Review from Bentgo
Helpful?6KKD5KVAGN9D14210513717
reply from Customer Service

Hi Becky, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Kids Snack Container latch. We understand how frustrating this must be, and we want to make it right. Please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support

Mar 25, 2024
Reviewer name: Xiao
5 out of 5 stars
5 out of 5 stars review

Great lunch box with ice pack

Overall great quality. The tray and ice pack comes off for easy cleaning and the ice pack keeps the food fresh and warmer days. I wish the seal on the lid is removable so I could replace it instead of getting a new lunchbox. The lunchbox is a bit heavy for a four year old

Review from Bentgo
Helpful?6KKD5KVAGN9D14210513717
Oct 13, 2024
Reviewer name: stingbat
2 out of 5 stars
2 out of 5 stars review

Icepack Does Not Keep Food Cold

First off I want to say that we've owned a Bentgo Kids Box for the past two years and absolutely loved it. My son likes certain foods only if they are cold though (cucumbers, celery, berries, etc), so I was excited to see that Bentgo made a Chill lunchbox version with a compatible icepack. Unfortunately our experience over the past month is that the icepack does not keep his food cold through lunchtime (~4 hrs after I pack his lunch) - let along through afternoon snack time. So - in a nutshell - get a Bentgo Kids Lunchbox for regular foods - they are awesome! But if keeping food cold is your goal search elsewhere for a different lunchbox.

Review from Bentgo
Helpful?6KKD5KVAGN9D14210513717
reply from Customer Service

Hi Sarah, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Aug 18, 2023
Reviewer name: Brittani
5 out of 5 stars
5 out of 5 stars review

Perfect for school lunches

I bought these Bentgo chill boxes for my 6 and 8 year old kids and they worked really good! The ice packs kept the food perfectly chilled. My kids and I both like the compartments that help keep the food separated. I recommend these to all of my mom friends.

Review from Bentgo
Helpful?6KKD5KVAGN9D14210513717
Jun 14, 2022
Reviewer name: SMD8466
3 out of 5 stars
3 out of 5 stars review

Great snack container

This has been a great snack container. Unfortunately my daughter left her box at school over the weekend and the silicone is now moldy. I’ve tried to clean it with vinegar but it’s not coming out. I wish they sold a replacement part for the snack containers.

Review from Bentgo
Helpful?6KKD5KVAGN9D14210513717
Aug 1, 2023
Reviewer name: Erin
3 out of 5 stars
3 out of 5 stars review

Closure is tough for a 3 year old

I bought this for our 3 year old with a big appetite. While it prob works fine for older elementary kids my 3 year old could not get the clasp closed. So we had many partial uneaten lunches that felt out into his backpack when he returned home from preschool. Also, if you don’t tues the ice pack attachment the base is not weighted down very much and so it kinda tilts backwards rather than lair flat on the table.

Review from Bentgo
Helpful?6KKD5KVAGN9D14210513717
reply from CS

Hi Erin, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Sep 30, 2021
Reviewer name: LKay
4 out of 5 stars
4 out of 5 stars review

Great little container!

[This review was collected as part of a promotion.] If you’re a fan on the bentgo boxes, this is the same thing just smaller! The inside compartments come out for easy washing, the button to open it is easy for small hands, and I love that it holds a sandwich and a snack. It’s a cute little size!

Review from Bentgo
Helpful?6KKD5KVAGN9D14210513717
Sep 17, 2023
Reviewer name: Wilki2
3 out of 5 stars
3 out of 5 stars review

Giving it a second try!

We got one of these as a gift and we’re very excited. I love the prospect of having the built-in ice pack. However, we have had some issues with this leaking. We are going to give it another try since all of our other Bentgo products have been fabulous. I will update with the results!

Review from Bentgo
Helpful?6KKD5KVAGN9D14210513717
reply from CS

Hi Simone, Thank you for providing your feedback on our Bentgo Kids Chill Lunch Box. We are sorry to hear about your experience. We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Nov 12, 2024
Reviewer name: Heather P
1 out of 5 stars
1 out of 5 stars review

Beware of Mold!!

After 6m of use, hand cleaning and air drying, blackish spots (assumedly mold) since appeared on the seals of 5:6 of the snack boxes we bought. I've tried soaking in white vinegar solution and laying in the sun with no luck. I would not purchase again knowing they last such a short time for the heavy investment. Mold is not covered under the warranty.

Review from Bentgo
Helpful?6KKD5KVAGN9D14210513717
reply from Customer Service

Hi Heather, Thank you for purchasing our Bentgo Kids Snack Container and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com