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Customer reviews for Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator for
Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator
4.6 out of 5 stars
stars
1,021 ratings1,021 reviews
  1. 5 stars77% (789)
  2. 4 stars15% (154)
  3. 3 stars2% (25)
  4. 2 stars1% (14)
  5. 1 star4% (39)

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Showing 361-370 of 1,021 reviews
Aug 6, 2025
Reviewer name: NWS1
4 out of 5 stars
4 out of 5 stars review

Sleek

[This review was collected as part of a promotion.] Overall, a nice Fridge. I like the water pitcher, that I first thought was unnecessary. My only complaint is that the door shelves aren't really adjustable - you can remove them to allow taller items to be placed, but the shelf points are fixed. I've never had a fridge that you couldn't adjust these shelves.

Review from Samsung US
Helpful?6LQG9WDQRTK114210113426
Dec 13, 2023
Reviewer name: Dave
5 out of 5 stars
5 out of 5 stars review

Lots of room for a counter-depth refrigerator.

[This review was collected as part of a promotion.] Everyone loves this new refrigerator. We purchased this counter depth fridge to replace a standard depth unit in the kitchen but have found the Samsung Bespoke is actually easier to use and holds just as much. The finger print resistant surface is easy to clean and looks great.

Review from Samsung US
Helpful?6LQG9WDQRTK114210113426
Sep 25, 2023
Reviewer name: One satisfied customer
5 out of 5 stars
5 out of 5 stars review

The Samsung bespoke is amazing!!

[This review was collected as part of a promotion.] the Samsung Bespoke Refrigerator is definitely worth it . You choose from a variety of colors and finishes to add some personality to your kitchen, and you get a lot of room in your fridge and freezer as well as a removable ice tray that makes two different types of ice. I highly recommend

Review from Samsung US
Helpful?6LQG9WDQRTK114210113426
Oct 11, 2022
Reviewer name: My Review
2 out of 5 stars
2 out of 5 stars review

Food Spoilage

[This review was collected as part of a promotion.] Ever since I they installed this fridge my food as been spoiling. The cool setting is to the max at 7 and I also put the power cool which goes off after a lil while. The fridge does get opened/closed throughout the day. At the max cooling level, it feels more like a one setting. Not sure if the design was intended to operate like this and it’s be insane if it was as I cannot store food for more than a couple of days to avoid them getting spoiled. This is frustrating cause I just wasted time and money purchasing this fridge. It’s a beautiful fridge but it does not work as intended.

Review from Samsung US
Helpful?6LQG9WDQRTK114210113426
reply from Samsung Care

Hi There, Thank you for sharing your review of the experience of the cooling performance on your refrigerator. Here is a link to "Cooling issues with Samsung refrigerator or freezer": https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-or-freezer-is-not-cooling-at-all I also shared this link about "What temperature should I set my Samsung refrigerator to?", and look for "Recommend refrigerator temperatures": https://www.samsung.com/us/support/answer/ANS00080450/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us this reference number (1145024255), which will help our team pull up your information. Have a great day. Melardo

May 23, 2023
Reviewer name: Backwoodscurls
5 out of 5 stars
5 out of 5 stars review

Winning! 🥇

Homeschool family of 5! This fridge has upgraded us in many ways! I just love the glass panel feature to change styles, also love the beverage center it makes life easier! We use the fridge as our marker board to school on and the kids have a blast! We also use chalk markers to have fun with holiday art! Lastly we did have issues with the ice maker not producing enough ice, but a tech was out in no time and removed and replace the icemaker and we now have more ice. We are about 6months into having this fridge and I cannot be anymore happier with my choice! I also got the rebate for free replacement glass panels of my choice! I picked the morning blue on top of my classic white! Win win! I also love how you gave the option to make them customizable with images like family photos, I will be considering this in the near future! Thank you Samsung for taking care of your customers!

Review from Samsung US
Helpful?6LQG9WDQRTK114210113426
Sep 18, 2023
Reviewer name: Jonny
4 out of 5 stars
4 out of 5 stars review

Great product with small issues

[This review was collected as part of a promotion.] I love how much room it has! We had the unit for a few months and the compressor had to be replaced. The only two issues that I wished were better was the beverage center door does not have an alarm if it gets left open (and it gets left open a LOT), and the middle section on the left hand door hardly ever catches to close and the center line is left open causing condensation inside the fridge. I also have not been able to level it to a point that both doors can stay open. I asked the technician when he was replacing the compressor and he said it's nearly impossible. Other than that, no real issues. It looks nice, it's nice inside and the beverage center is great!

Review from Samsung US
Helpful?6LQG9WDQRTK114210113426
May 7, 2024
Reviewer name: brad
1 out of 5 stars
1 out of 5 stars review

Go With Another Brand

This is the first Samsung home appliance that we've owned, and based on the first year of ownership, I will stay away in the future. The autofill pitcher in the beverage center started to fill only intermittently after about a year (hmmm, just out of warranty!), and now after 16 months of ownership, does not fill at all. Samsung troubleshooting is useless. This feature was one of the reasons that we purchased this model, and now the feature doesn't work at all and would require an out-of-warranty service repair.

Review from Samsung US
Helpful?6LQG9WDQRTK114210113426
reply from Samsung Care

Hi there, We can feel the frustration you have with this fridge. We are here to assist you in every way we can. We recommend checking the resources below for steps to take when the autofill pitcher is not working. The Autofill water pitcher doesn't fill https://www.samsung.com/us/support/troubleshooting/TSG01201488/ Should you still need support, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1147117504), and it will help our team pull up your information. ^Rodel

Aug 21, 2024
Reviewer name: Lilgenee
5 out of 5 stars
5 out of 5 stars review

Love the features

[This review was collected as part of a promotion.] I absolutely love our Bespoke refrigerator. It looks so lovely and sleek. It's very spacious, and I love the auto-fill pitcher and the water inside the door. I wasn't sure about the ice when we first brought it home, but I love the two cubes of different sizes. And the amount of ice it makes is excellent. I can't say enough good things about our new fridge.

Review from Samsung US
Helpful?6LQG9WDQRTK114210113426
May 6, 2023
Reviewer name: Kalinda
5 out of 5 stars
5 out of 5 stars review

Good Looking and Innovative Design

[This review was collected as part of a promotion.] Looks Amazing, So much usable space, and Beverage Center is a great innovation! Have had this refrigerator for about a month and so happy with this purchase. Glass panels are so easy to keep clean unlike stainless which always showed smudges. Very spacious interior with more than ample space in refrigerator and in freezer. We are seniors in our 70’s and have owned a lot of appliances. This Samsung is definitely a winner.

Review from Samsung US
Helpful?6LQG9WDQRTK114210113426
Sep 30, 2024
Reviewer name: Ash And
5 out of 5 stars
5 out of 5 stars review

Awesome Features!

[This review was collected as part of a promotion.] Absolutely love the look of this fridge, and the different features that it offers. The freezer compartment is spacious and allows for great organization and separation. The ice bin offers two different types of ice. I love that the door can be opened partially to quickly grab condiments or a cup of water from the water dispenser or the super convenient water pitcher. It's really cool that you can change out the glass panels on the front so you can change up your look.

Review from Samsung US
Helpful?6LQG9WDQRTK114210113426