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Customer reviews for Oral-B iO Series 5 Rechargeable Toothbrush Twin Pack for
Oral-B iO Series 5 Rechargeable Toothbrush Twin Pack
4.6 out of 5 stars
stars849 ratings453 reviews
  1. 5 stars82% (692)
  2. 4 stars8% (69)
  3. 3 stars4% (33)
  4. 2 stars2% (13)
  5. 1 star5% (42)
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Showing 221-230 of 453 reviews
Nov 30, 2023
Richard V
5 out of 5 stars review

Verified Purchase

This toothbrush really cleans your teeth.

what a great toothbrush

Helpful?5DLC9Y3OLG5W14207862942
Oct 19, 2024
Drm
5 out of 5 stars review

Verified Purchase

Easy to use and works great!

Great cleaning tool!

Helpful?5DLC9Y3OLG5W14207862942
Oct 29, 2023
Stella R
5 out of 5 stars review

EXCELLENT!

Excellent toothbrush! I’ve wanted to purchase a newer version of the Oral B toothbrush for years. I recently saw the commercial for the series 7 but ironically went into Sam’s to pick up a script and saw the series 5 on sale. Needless to say I purchased it and it is AMAZING! My mouth feels so clean and fresh. I have not had any of the issues reported in other reviews and I hope that I don’t. I wish I would’ve purchased one more at the price I stumbled on but maybe some other time. Thank you.

Helpful?5DLC9Y3OLG5W14207862942
Jan 31, 2025
Ashleah
1 out of 5 stars review

Mold issues

We purchased the black and white set, after 1 year of proper use and maintenance the black handled toothbrush began to mold at the rubber piece that is between the head and handle. After cleaning the mold off, it would return after a few days. Tgis is a health concern at this point. Oral B customer service isn't wanting to replace even under 2 year warranty. The toothbrush itself does seem to do a good job but not at the expense of mold growth.

Helpful?5DLC9Y3OLG5W14207862942
reply from Oral-B

We're so sorry to hear one of your iO Series 5 toothbrushes has mold on it, and we'd like to help, Ashleah. While it's not common, this can occur if the brush is stored in a location exposed to mold and bacteria, and the plastic comes into contact with ingredients of a corrosive nature, such as cleaning agents, sprays, cosmetics, soaps, etc. Certain ingredients used in those types of products can make the plastic porous, allowing dirt and moisture to find places to settle. To avoid this, it's important to rinse your brush and handle separately and thoroughly after each use to prevent residue from building up. So we can learn more and help you further, please give us a call at 1-800-566-7252, 9 am-6 pm EST, Monday- Friday.

Nov 28, 2022
Brian Albert
1 out of 5 stars review

Verified Purchase

Overpriced

Not sure why this is a popular item

Helpful?5DLC9Y3OLG5W14207862942
reply from Supplier Response

Hi Brian. We'd love to help you get the most from your Oral-B iO Series 5 toothbrush, or even help you find a brush that meets your needs the best! If you'd like to discuss our selection of Oral-B Rechargeable brushes, we'd be happy to help further. Just call us at (800) 566-7252 between the hours of 9am EST and 6pm EST. We look forward to hearing from you!

Oct 24, 2023
KK
3 out of 5 stars review

Verified Purchase

Toothbrush review

It is slippery to hold onto.

Helpful?5DLC9Y3OLG5W14207862942
reply from Oral-B

We appreciate your taking the time to let us know this toothbrush feels slippery when brushing. We have many quality checks in place to help ensure only the best products reach you, and feedback like yours helps us improve our products. So that we can learn more, please give us a call at (800) 566-7252.

Mar 26, 2025
livinglifenlovingit
5 out of 5 stars review

Excellent choice! Great charge, great battery life

Excellent cleaning, and toothbrush has many options depending on what type of clean you are doing. My toothbrush is atleast 5 years old and battery still charges well. Everything works perfectly still.

Helpful?5DLC9Y3OLG5W14207862942
Aug 14, 2022
addie67
5 out of 5 stars review

Love My New Toothbrush!!!

[This review was collected as part of a promotion.] The Oral-B IO series is very nice and doing a good job. The toothbrush has a lot of features, bell and whistles too. This was my first experience with an Oral-B round toothbrush and I’m pleased. The instructing are easy to understand and there is also a phone app for the brush too. My toothbrush came with the device, brush head, charging cord and a carry case. My favorite thing about the brush is the lighted pressure sensor, red too hard and green is correct. The brush cleans like no other I’ve had, especially around my back teeth including my wisdom teeth. It has a two minute timer and beeps every 30 second to change brush position, I found out I wasn’t brushing long enough. The brush does feels bigger in my mouth but, I think it does a better job. The brush has different setting I change between different setting but I prefer the intense and mix with the whitening. My teeth feel like I just left the dentist office, clean. I’ve had no problems with the toothbrush, teeth or gums and it feels good taking care of my teeth and gums properly. I’ve already bought replacements heads and I’m enjoying brushing my teeth.

Review from Oralb.com
Helpful?5DLC9Y3OLG5W14207862942
Sep 4, 2023
Bn13
1 out of 5 stars review

AVOID! Gum and enamel damage!

I purchased this back in April and after using it for 5 months I am extremely disappointed to say I cannot recommend this. The reason I sought out this electric toothbrush was for the pressure sensor due to thin enamel. Well, unfortunately this created receding gums and new areas of concern with my enamel . The green light is supposed to signal the optimal pressure you should be using but feels too aggressive for my mouth. I even tried the sensitive and gum brush heads to no avail. Watched multiple tutorials for correct usage of the electric toothbrush as well. Not only did I waste my money but what is even more devastating is that this product has caused pain and irreversible damage to my oral health, which I will now have to deal with for the rest of my life.

Review from Oralb.com
Helpful?5DLC9Y3OLG5W14207862942
reply from Customer Care

We're so sorry to hear about your oral health concerns, and we'd like to assure you safety is our top priority. All our products are thoroughly evaluated to be safe when used as directed. Based on what you've shared, we do recommend discontinuing use of the product, and holding onto it for 2 weeks, should we need to retrieve it from you. Please give us a call at your earliest convenience, at 1-(800)-566-7252, so we can learn more from you.

Jun 10, 2024
Ajmitchell0225
1 out of 5 stars review

Terrible Experience

First, the brush head is so thick I can barely seal my lips around it to brush my teeth. I really cannot understand why it has to be so abnormally thick. Also, the brush head has holes in it which does not allow for any seal. Therefore sliver and paste foam run down the head, down the shaft, all over my arms and clothes. There is no way to stop this mess since there are giant holes in the thick shaft. I can’t even really figure out why these ventilation type holes are in the head. Finally. The clean option does not stop after two minutes. No matter the clean or the white selection, the brush just never turns off. I put a timer at the start of the brushing and it’s gotten up to five minutes and just never stops running. I am 100% regretting moving from Phillips. This is a terrible experience every morning and every night.

Helpful?5DLC9Y3OLG5W14207862942
reply from Oral-B

We're disappointed to hear you aren't enjoying your iO5. We always want these brushes to give your smile a great clean, which we stand behind with our 60 Money Back Guarantee. If you ever questions or would like to learn more about this guarantee, give us a call at (800) 566-7252.