Thanks for taking the time to share your feedback with us, Valerie. We'd like to help find the right Always Discreet for you. When you have a minute, please reach out to us at (855) 206-8286.

Regarding your order, we recommend reaching out to the retailer directly by giving them a call at 1-800-925-6278. We're also sorry to hear that your product reached you in this condition, as we do have strict quality checks in place. So that we can learn more about this, please give us a call at (855) 206-8286 when you can.

We appreciate you bringing this to our attention, and we're sorry these fit tight around the waist. Please know that we try to provide size options that give more people the protection and coverage they need, and we try to ensure they reach you in the perfect condition. Hearing from consumers like you helps improve our products, and we're sharing your message with our team. We want to learn more from you to see how we can help, so when you have time, call us at 1-855-206-8286, M - F, 9 a.m. to 6 p.m. EST.