Customer reviews for Samsung Bespoke 29 cu. ft. 4-Door French Door Refrigerator forMember photos









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I can not recommend
I have owned my Samsung for nearly a month the refrigerator portion will not hold a cool enough temperature for safe use- the freezer portion is so cold it forms ice on my food and the drawers all that works is the middle drawer that can be used to soft freeze or cold cuts we tried resetting the temperature but that did not work
Hello Jay jay, We appreciate your review of your overall experience with the cooling performance of your Samsung refrigerator, and we're here to help. Here is a link to the troubleshooting steps to try when your Samsung refrigerator does not hold a cool temperature. https://www.samsung.com/us/support/troubleshooting/TSG01001027/ Below is a link to a guide on what to do when your Samsung freezer is too cold. https://www.samsung.com/us/support/troubleshooting/TSG01109866/ I've also included a link to the user manual of your model. Turn to page 67 to troubleshoot your Samsung refrigerator's temperature. https://downloadcenter.samsung.com/content/UM/202112/20211206163818892/FDR_RF8000B_DA68_04402B-00_EN_MES_CFR.pdf If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145019694) to help our team pull up your information when you message us. Thank you! -Angelica
Beverage center is amazing
[This review was collected as part of a promotion.] We love the usefulness of this fridge. No dead zones where the food burns from getting too cold. This was an issue we had with previous Samsung fridges. Love the beverage center with the auto filling pitcher. Built very well and organize. Love this fridge. And it looks amazing.
Stupid engineering
This Refridgerator is beautiful. I love the glass front. I love the small drawer for snacks, I love the ice makers and the bottom freezer. I am 70 years old and this is probably my 5th refridgetor that I've had to change a filter. This fridge is almost IMPOSSIBLE to change the filter. The water MUST be turned off before changing it. It means you must pull out the fridge and turn the valve or in my case go to the crawl space and turn off the house water. The pressure is so high that reinstalling the filter is VERY difficult to replace. I have just finished mopping up my floor, cleaning out all the drawers, and trying to roll the fridge out. Did I mention I'm 70? I now have choices. I can never change the filter again or hire a plumber to do it. ARGH!
Hello C Wood, We acknowledge the time you took to share your review of your Samsung refrigerator. Replacing the water filter can require managing water pressure and ensuring the new filter locks securely into place. This guide walks through identifying the correct filter, safely removing the old one, installing the new filter, and resetting the indicator, along with tips that may help make the process smoother. You can explore the full guide here: How to replace the water filter in a Samsung refrigerator https://www.samsung.com/us/support/answer/ANS10005090/ If the issue persists, feel free to contact us through one of the options provided below. Please keep this reference number for your records: 1152280588. • Facebook Messenger: https://m.me/samsungsupport • X: https://x.com/messages/compose?recipient%20id=18768513 • Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us • Samsung Customer Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) We appreciate hearing from you, and Samsung truly values your business. Nicole Samsung Care
Great product
[This review was collected as part of a promotion.] ### **Capacity** The spacious interior layout is a masterclass in organization. With adjustable flip-up shelving and expansive door bins, it effortlessly swallows everything from oversized pizza boxes to gallon-sized jugs. The four-door configuration ensures that every inch of its massive volume is easily accessible, eliminating the "hidden food" graveyard in the back. ### **Cooling** Samsung's Triple Cooling system is remarkably precise, using three dedicated evaporators to maintain optimal humidity in each compartment. This prevents odors from mixing between the fridge and freezer while keeping produce crisp for significantly longer. It consistently holds temperatures steady, ensuring food safety and peak freshness across all zones. ### **Customization** The FlexZone compartment is the standout feature, allowing you to convert the bottom-right quadrant from a freezer to a refrigerator with a single touch. Whether you need extra space for party platters, chilled beverages, or frozen bulk buys, the four temperature presets offer unparalleled flexibility for any lifestyle. ### **Dispensing** The hidden Beverage Center offers a sleek alternative to cluttered exterior dispensers. It features a BPA-free Autofill Water Pitcher that stays cold and ready, alongside a Dual Auto Ice Maker. Having the choice between standard cubes and smaller "Ice Bites" makes it the ultimate setup for hosting and hydration. ### **Efficiency** This refrigerator balances high-performance power with eco-conscious energy consumption. Beyond its Energy Star rating, the smart sensors actively monitor usage patterns to optimize cooling cycles. The modern LED lighting and superior insulation ensure it runs quietly and efficiently, keeping utility bills low without sacrificing any of its advanced features.
Bad choice
[This review was collected as part of a promotion.] This unit isn't constructed to its best knowledge, this is the first I'm ever writing a review, at first glance I love the look and feel on this product but in terms of operational efficiency this is way far from other competitors, no way close to other refrigerators that cost way less I so much believe Samsung priced this for the display on the front door not as an efficient refrigerator ice maker went in no time now the filter cabinet is broken once I place a filter in it cuts off the water ices makes leaks causing the ice to cling making big blocks, I would never recommend any bespoke appliances to anyone
Hi Bunchy, Your thoughts about the design stand out, and we recognize your experience with its overall performance, including ice production, water flow when the filter is installed, and the filter housing condition. Ice performance can be enhanced by maintaining good water pressure and keeping the filter clean and properly installed. Please check the link below and select the embedded content to learn more: https://www.samsung.com/us/support/troubleshoot/TSG10002387/ For the concern you mentioned about the filter housing that is broken and causing leaks, we can take a closer look and help with next steps specific to your setup. Please feel free to reach out to us through the channels below so we can assist you further. 1. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us 2. X: https://x.com/messages/compose?recipient%20id=18768513 3. Facebook Messenger: https://m.me/samsungsupport 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Kindly provide this reference number (1152522701) when you reach out so our team can retrieve your information. We truly value your business. Geraldine Samsung Care
Solid Fridge
[This review was collected as part of a promotion.] The Samsung Bespoke 4-Door Refrigerator has been an overall great addition to my home. It offers a sleek, modern design that instantly upgrades the kitchen, and the customizable look is a huge bonus. The interior is spacious, well-organized, and thoughtfully designed with plenty of room for groceries, beverages, and freezer storage. I also appreciate how well it maintains temperature and keeps food fresh longer. The features are convenient, user-friendly, and make daily use easy. My only concern is with the top left door latch, which tends to stick fairly often. Because of this, the door doesn't always close properly unless you double-check it, which can be frustrating and could potentially affect cooling efficiency if unnoticed. Aside from that one issue, this refrigerator performs very well and has been a solid purchase. If Samsung could improve the door latch reliability, it would be nearly perfect.
Excellent fridge and clean looking
[This review was collected as part of a promotion.] I purchased the counter depth and there is still plenty of room for a family of four. I love that it has power cool and power freeze which made it get down to temp very quickly upon delivery. I have been loving this fridge so far!
Best Refrigerator!
[This review was collected as part of a promotion.] This is our fifth refrigerator and far better than any other we have had. It's beautiful and the space inside very well designed. Cleaning it weekly is a breeze and I love the shiny stainless steel. The cold water dispensing is so smart so we don't loose energy when opened. The extended flex capacity is so convenient and easily customized for our needs.. Energy Efficiency saving is so important and the unit stays cool all day.
Great product
[This review was collected as part of a promotion.] Great looking fridge and we got it on sale so can't complain about the price. I like the middle compartment that allows us to store mostly our kids snacks, yogurts etc so we don't have to open the main door multiple times a day. I like the water dispenser and the option to only open half the door to access soda and protein drinks which we keep in the door compartments. The only negative so far is the freezer drawer doesn't close all the way sometimes and you have to give it an extra shove to make sure it's closed. There have been a several obsessions where it don't alert us that it was still open and we woke up to melting ice. All in all it's a good product,looks sleek and stylish and I would probably purchase again.
Sleek Design, Custom Cooling, Small Freezer
[This review was collected as part of a promotion.] The customizable zones are a standout feature, making it easy to adjust the fridge to fit different needs, and the sleek design looks great in the kitchen. It cools evenly throughout, and I especially like the hidden water dispenser for a clean, modern feel. Overall I'm very happy with it, though the freezer section is a bit smaller than I'd prefer.


