Customer reviews for Samsung Bespoke 29 cu. ft. 4-Door French Door Refrigerator forMember photos









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Not very user+friendly
This unit is not very user friendly. To get ice, you have to open the freezer door, slide open the ice drawer, and it usually drops ice behind the drawer. Then you can open the beverage center door to get water. My recommendation is to simulate how you would interact with the unit before you purchase and regret it afterneaa.
Hello TKAT, thank you for sharing your experience. We understand how important it is for your refrigerator to offer convenient access to both ice and water, and we appreciate you letting us know about the extra steps you've encountered. To help lessen ice falling behind the drawer, ensuring the ice bucket is properly aligned and seated level can make a noticeable difference. You may also find this short guide helpful, as it covers useful tips for ice‑related concerns on your model: https://www.samsung.com/us/support/troubleshoot/TSG10007221 If the troubleshooting falls short, we can take a closer look and help explore your options through our support channels. Facebook Messenger: https://m.me/samsungsupportX: https://x.com/messeges/compose?recipient%20id=18768513 Samsung community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please keep this reference number for your records: 1152189824 We are here to ensure you feel supported every step of the way.
Nice fridge, good for discounted price
[This review was collected as part of a promotion.] Good looking fridge with nice smart features. Don't regret buying it, but have a few complaint about the aluminum material the doors are covered with. It is very easy to leave a fingermark there despite the claims on the product page and also it is extremely easy to scratch it, much easier than other fridges I had. Also doors could have been made to close softer and easier.
We aim to provide you with a hassle-free experience while using your refrigerator, Paul123. Let's help you out. To maintain your fridge's pristine condition as much as possible, please refer to page 65 of the unit's manual under "Cleaning (Interior and exterior)": https://downloadcenter.samsung.com/content/UM/202504/20250411093919642/FDR_RF8000B_DA68-04402B_EN_MES_CFR_250403.pdf Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide the reference number 1151826470 so our team can pull up your information when you message us. Have a great day. -John
Great Features - HORRIBLE DESIGN
2nd one we bought. Loved everything about it until you spill liquid on the bottom shelf of the refrigerator compartment. It IS NOT POSSIBLE TO TAKE THE GLASS SHELF APART TO CLEAN IT. This is seriously the worst engineering design I have ever seen in an appliance (I used to work in the appliance mfg industry). How could you design something where it is so easy to have liquid get under the glass and over the plastic but not have any way to take it apart to clean it? Did you do any real world product testing. This more than negates the other really nice features of this fridge.
Hi CJMac, We acknowledge the time you took to share your review of your Samsung refrigerator, and we value the details you provided about shelf cleaning and shelf design. Some refrigerator messes require more thorough cleaning, which means removing bins, shelves, and drawers. These parts are designed for easy removal, and following the proper steps makes the process even simpler. Please refer to the link below and select the embedded content for detailed instructions. Here is the link: Samsung refrigerator shelf/drawer removal and cleaning guide https://www.samsung.com/us/support/answer/ANS10006824/ If you need further assistance, feel free to contact us through any of the support options below: 1. Facebook Messenger: https://m.me/samsungsupport 2. X: https://x.com/messages/compose?recipient%20id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Kindly provide us with this reference number (1152254328) when you message us so our team can retrieve your information. We appreciate the opportunity to review your feedback. Geraldine Samsung Care
bespoke 4 door french door refrigerator.
Purchased this fridge about 3 weeks ago. Love it. So much space and the design allows me to actually seperate different good groups into crispers and the second pull out drawer. This allows more room on the fridge shelves for platters and casseroles and leftovers . I love the self filling water pitcher. Never have to wait for cold water and the high water filter spout now allows for tall glasses and thermos fill ups. The ice tray makes two different sizes and is always full. Everything is so modern and the wi fi feature allows me to make adjustments when needed by my phone. I would buy this again .
Wonderful Bespoke!
[This review was collected as part of a promotion.] This Bespoke refrigerator is wonderful! The beverage pitcher that refills as soon as it is put back in place is very convenient and the filtered water is crystal clear. The ice in two different sizes and solidly frozen is perfect for any beverage or recipe. Both the freezer and refrigerator are large capacity and the shelving is easy to adjust. the middle drawer is easily adjusted for snacks or whatever else is best suited for the owner. On top of all that, the cooling system is very quiet and efficient. I am very thankful for my Bespoke.
INCREDIBLE!
[This review was collected as part of a promotion.] You won’t be sorry. It’s the best refrigerator we’ve ever had. Incredible look, easy to clean, very, very organized and the ice maker (2 types of ice) is something you didn't know you needed. The beverage center is unbelievably great. Always have cold water in a pitcher (we’ve added cucumbers and now lemons-yum! Was thinking of redoing some things in the kitchen but this and the Bespoke induction range (along w/a new washable runner) has totally changed the look. Large capacity fridge makes entertaining a breeze!
Best fridge ever
Best fridge I have ever owned, so much space for everything one needs. I love the two drawers one being the freezer ant the bottom and the middle drawer can be set to a freezer or fridge temps and can be used as a freezer, beverage drawer or deli drawer. The temperatures are easily adjustable inside the fridge to whatever you prefer. We use it for deli and it’s great to keep meat and cheeses seperate in the fridge. The organization in this fridge is amazing we love the beverage door that opens only part of the door to access beverages and the water jug. It’s a huge hit in my home and everyone loves this High end, high class cool fridge. The door ding is great for if you have kids that leave the door open too long serves as a great reminder for them to close the fridge in a timely matter. Truly the best fridge ever with the best features.
Functional and beautiful
[This review was collected as part of a promotion.] It is beautiful and very functional. I wish I had this when my children were small. Roomy shelves and with the French doors, everything inside is within easy reach. The beverage center dispenses cold water and has a pitcher of cold water in it for guests. Holds cans of soda or juice. While the ice cubes are in the bottom freezer, they are a perfect size and do not get stuck together. The ice tray doesn't take up freezer space at all. The beverage center and the drawer are both something I never thought I needed but now think how did I live without them.
Stupid engineering
This Refridgerator is beautiful. I love the glass front. I love the small drawer for snacks, I love the ice makers and the bottom freezer. I am 70 years old and this is probably my 5th refridgetor that I’ve had to change a filter. This fridge is almost IMPOSSIBLE to change the filter. The water MUST be turned off before changing it. It means you must pull out the fridge and turn the valve or in my case go to the crawl space and turn off the house water. The pressure is so high that reinstalling the filter is VERY difficult to replace. I have just finished mopping up my floor, cleaning out all the drawers, and trying to roll the fridge out. Did I mention I’m 70? I now have choices. I can never change the filter again or hire a plumber to do it. ARGH!
Hello C Wood, We acknowledge the time you took to share your review of your Samsung refrigerator. Replacing the water filter can require managing water pressure and ensuring the new filter locks securely into place. This guide walks through identifying the correct filter, safely removing the old one, installing the new filter, and resetting the indicator, along with tips that may help make the process smoother. You can explore the full guide here: How to replace the water filter in a Samsung refrigerator https://www.samsung.com/us/support/answer/ANS10005090/ If the issue persists, feel free to contact us through one of the options provided below. Please keep this reference number for your records: 1152280588. • Facebook Messenger: https://m.me/samsungsupport • X: https://x.com/messages/compose?recipient%20id=18768513 • Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us • Samsung Customer Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) We appreciate hearing from you, and Samsung truly values your business. Nicole Samsung Care
Beautiful
[This review was collected as part of a promotion.] So far we are very happy with our new refrigerator, it looks great and we are happy with the setup inside of it, we were very hesitant about having the water inside the door instead of outside, but we love it. I would have to say the worst part is trying to get my extra panels as part of our purchase rebate, it seems impossible to find a human being.

