Customer reviews for Samsung Bespoke 30 cu. ft. 3-Door French-Door Refrigerator forMember photos









+400 images
Would recommend!
[This review was collected as part of a promotion.] Moved into a home over the summer that the previous owner had recently purchased, and we love it! We were sad when we moved from our old home, which had a black stainless steel Samsung French door counter-depth refrigerator similar to this, but this is a definite upgrade! We love the dedicated beverage center with refilling water pitcher and other easy access to soft drinks, beer, and more. We use the small lower cubby in the center to put baybel cheeses. The SmartThings app reminds us if the door is left ajar which is a plus in a smart home.
Plenty of space
[This review was collected as part of a promotion.] I'm very happy with this 30 ft.³ refrigerator. Plenty of space, but be aware that is deeper than the usual refrigerator and will stick out an extra 6 inches or so. Temperature regulation seems to be accurate. Icemaker kicks in after 24 hours and fills the very large tray in short order. Two sizes of ice. My family loves that.
Great AI Equipped Refrigerator with Good Features
[This review was collected as part of a promotion.] The Refrigerator is great so far and have no issues so far in last 13 months. It is equipped with AI features and can be operated with the Smart App as well like temperature, ice mahjong etc. It does make beep sound if opens continue for few minutes. The compartments could have been little better with more spacious as some of them like in the door are not much useful due to its configuration. Overall great with enough capacity including freezer.
Poor choice
This is the worse refrigerator I've ever owned. The alarm goes off too quickly, in my opinion, and cannot be deactivated. Yet, if a door or drawer is left slightly ajar, it does not alarm. (Led to overnight thawing of freezer products.) Levelers cannot be adjusted to the extent the doors will shut without effort after opening. The drawers cannot be extended far enough to easily reach items in back. The crisper has no adjustable ventilation for humidity; therefore it is just another small drawer. Small 3" door shelf can't be seen or accessed without bending over. The beverage center takes up space therefore limiting the shelf space and most tall items have to be on door unless small shelf over drawer is retracted, creating even less shelf space. One definitely cannot defrost a turkey in it. Like most "chest" freezers, one seldom knows what is on the bottom without removing items on top and this model could have benefited from compartments or more than one pull out drawer where the ice is. The glass doors are always covered with fingerprints (from having to push the door closed) though I could have lived with that if it was my only objection. The drawer grooves and indentations make cleaning difficult and the area to open the freezer catches crumbs & such and is very hard to clean due to its shape. I made a poor choice for a family of only two.
Greetings, We understand your disappointment with not having the best experience with your refrigerator. Let us help. Here is a link to the user manual; kindly go to pages 21, 36, 42, and 60 to help you with the issues of your refrigerator. User manual. https://downloadcenter.samsung.com/content/UM/202504/20250411101254782/FDR_RF8000B_DA68-04402K_EN_MES_CFR_250403.pdf If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1151751192) to help our team pull up your information when you message us. Thank you. -Ricardo
Poor cooling, icemaker malfunction at 8 months
I've been calling to samsung so they can come and fix my refrigerator my eyes maker stop working making a lot of thick ice all over the Ice maker stopped working about having it.Six months i've been calling samsung about this issue.All they gotta say is take everything out.Reset the button.Don't open the bottom.Door for twenty four hours and it will make ice, will days pass nothing get so I called Samsung like 5 times so they can come and check the. Refrigerator before my warranty expires. But they said my warranty expired at the end of this month. I believe and then make an appointment, but I don't know how much it's gonna cost. So no I do not recommend this product. It's pretty in everything, but it's not worth it. And it cost a lot for some major issues to happen. When you purchase and have it for 6 months. I wish I could return it back but I can't.
Hi Jose, We understand how concerning it is to experience issues with your refrigerator’s ice maker, especially after multiple attempts to get it working again. We’d be glad to help you get your unit back to optimal performance. Please follow the troubleshooting link for the ice maker not making any ice. Please click on the embedded links for additional support. Ice maker is not making any ice https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-not-making-any-ice For issues involving ice buckets that are stuck or frozen over, check the guide link below and choose the scenario that best fits the issue you are experiencing. Additionally, click on the embedded links for additional information. Ice bucket is stuck or has a block of ice https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-bucket-is-stuck-or-has-a-block-of-ice Should you need further assistance, you may contact us at the following channels: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1151146711) to help our team pull up your information. Thank you. ^Camille
Beverage Pitcher Develops Mold Under Normal Use
I'm very disappointed with the Samsung Beverage Center pitcher. Just over one year of normal household use, the pitcher began developing mold inside the lid and spout mechanism—areas that cannot be fully accessed or cleaned, even with regular washing. This is not due to misuse. The pitcher was rinsed and cleaned frequently, yet moisture becomes trapped inside the sealed lid components, creating an environment where mold grows. Because this is a drinking-water component, this represents a serious sanitation and food-safety concern. The refrigerator itself works well, but the beverage pitcher appears to have a design flaw. A component intended to hold potable water should not develop mold internally under normal use, nor should it require replacement just outside the warranty period. Samsung declined to replace the pitcher because it was slightly past the one-year warranty, which is frustrating given that this is clearly not normal wear and tear. I would caution anyone considering a Samsung refrigerator with a Beverage Center to be aware of this issue and the potential cost of replacing the pitcher or lid. Samsung needs to redesign this component or treat it as a known defect.
We want you to have a better experience with your refrigerator, Leonalove32. Let us help you out. Discard the pitcher, and clean the fridge to make it germ-free. Please click the link and the hyperlinks and watch the embedded video for tips. Samsung refrigerator shelf/drawer removal and cleaning guide: https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-not-making-any-ice If you decide to purchase a replacement pitcher, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday. Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide the reference number 1151773996 so our team can pull up your information when you message us. Have a great day. -John
Fingerprints -- beware
[This review was collected as part of a promotion.] Freezer space is not as spacious as it seems; hard to fit frozen pizza in unless it is lying flat in upper section. Beverage center is nice. Ice compartment also works well; despite prior reviews indicating limit ice, we have had no issues. But this fridge gets a LOT of finger prints.
Bespoke 3 door french door Refrigerator 30 cu. ft.
[This review was collected as part of a promotion.] Our previous refrigerator was a counter depth refrigerator/side by side. It was okay but did not fulfill our needs. We bought this one and I LOVE it!!! The capacity that it can hold is enormous! I really enjoy the autofill water picture feature as well as the regular ice and party ice. The bottom freezer has 3 compartments, two on the lower and one on top. we can store so much meats and miscellaneous stuff down there. the upper compartment is a gret size too. I wish we had ma this purchase a long time ago!! I have the smartThings app and it lets me know if anyone accidentally leaves the door open. i highly recommend this refrigerator!
Love it
[This review was collected as part of a promotion.] Was wary about buying a Samsung frig with the bad reputation of their fridges but haven't had any issues. I love it. Keeps food very cold, lots of storage. Like that it has 4 drawers. Freezer is spacious. Only complaint is that guests often don't close the left door all the way and it doesn't trigger the alarm. It needs a little extra push which is not an issue once you know that.
Great Fridge
[This review was collected as part of a promotion.] I absolutely love this fridge. I love that the ice maker has 2 different sizes. My family says the water dispensed from the door is the best tasting water they've ever had. I like that I can use the pitcher which automatically refills itself. The adjustable shelving allow for large items, so when I'm ready to brine my thanksgiving turkey, it'll fit comfortably no problem. It's a beautiful fridge and so easy to to wipe down. My kitchen is so much more beautiful now. Thanks Samsung





