9/4/26 - Bought this refrigerator 3 years ago. The auto-fill pitcher feature stopped working last week. Spent several hours over 3 days troubleshooting the problem with AI. The issue came down to the mechanical switch in the pitcher compartment (that recognizes whether the pitcher is present) had stopped working. The fix only involved pushing the switch in and out multiple times so it would move freely. Another plastic part with springs (cheap design) that didn't work correctly and makes me wonder how long it will last before needing replaced. Seems an electric eye would have been more reliable. Also, just found out the auto-fill feature won't work without a water filter in the frig (there is no bypass), which wasn't clearly disclosed at purchase. This is an issue since there is not a manual fill button, and if you don't replace the water filter every 6 months that can cause the auto-filler to stop working as well. Bad design and more costly for the user. Very frustrating.

I love the design and the brand, but after owning this refrigerator for nearly a month, the ice maker is not functioning properly. It never reaches its designated capacity and consistently underperforms compared to the fridge it replaced. We are reaching out to request service.

[This review was collected as part of a promotion.] Had the fridge since 2023 and it works amazing love it the pitcher beverage area is amazing and fits my family needs better than what I had before and the fact that it makes 2 types of ice as well is great. The way the fridge opens up it makes it easy to see and organise your products and everyday need. The fact that you can also switch out the panels as well to fit your style will always give you the perfect look that you want.

[This review was collected as part of a promotion.] This is our second bespoke 3door with the bev center! We absolutely love them! The Bev center makes it so easy to get water and fill up various containers. Accessibility is second to none ergonomics are great. Cooling and ice making are superb. The consistency in which it makes ice, incredible. Being able to customize the color scheme makes it the center piece of the kitchen!

[This review was collected as part of a promotion.] Excellent function, size and convenience. this refrigerator it's easy to use and store our food . it has plenty of room everything we need and keeps all of our products fresh and/or Frozen fresh and or Frozen . the stainless steel is easy to clean and is very aesthetically pleasing . we have had no issues with its function and when necessary we've been able to replace the water filter and by connecting it to the Samsung App we were aware of when the filter needed to be replaced which was very convenient . overall we are very satisfied with this product and it's service to our needs.

[This review was collected as part of a promotion.] We absolutely love it, it's so sleek, it has so much space and the beverage center is our favorite part. I like that later we can change the panel colors. I cannot forget the duo ice maker, which is a huge plus!

[This review was collected as part of a promotion.] Best fridge I have bought. Auto fills pitcher and dispenser is really useful too. It can store for a family of 5. It is very reliable and keeps food fresh every day. It comes with different shelving inserts that can increase accessibility.

[This review was collected as part of a promotion.] Both the refridgerator and freezer have a lot of storage. Will fit a 20lb turkey in both. Love that there are two ice cube sizes. My dog lives the small pieces. The beverage door has storage. The small storage on the bottom is a great place for candy. The large storage will hild a gallon of milk. The water stream is a bit slow but it does come with a pitcher for water. I like the sleekness of the exterior. It does not show finger prints. You can choose your temperature settings.

It was a great fridge, but I have been trying to get it fixed under the extended warranty, and the company that is supposed to fix it wants me to pay $400 and have someone come look at it, which I have to find. After I said I couldn't find a certified repairman, they wouldn't reply to me and have ignored me. Samsung is supposed to be reliable, and I also called them, and they said they can't do anything to help. Was stationed twice in Korea and have only Samsung products, but this is disappointing.

[This review was collected as part of a promotion.] Have had the fridge for 1 year and a half now it has stopped cooling and freezing. And of course warranty is now expired. Will not be buying another Samsung