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Customer reviews for Samsung Bespoke 30 cu. ft. 3-Door French-Door Refrigerator for
Samsung Bespoke 30 cu. ft. 3-Door French-Door Refrigerator
4.6 out of 5 stars
stars
1,006 ratings1,006 reviews
  1. 5 stars76% (768)
  2. 4 stars16% (156)
  3. 3 stars3% (28)
  4. 2 stars1% (14)
  5. 1 star4% (40)

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Showing 11-20 of 1,006 reviews
Sep 4, 2026
Reviewer name: Fixer
2 out of 5 stars
2 out of 5 stars review

Automatic Water Fill Stopped Working

9/4/26 - Bought this refrigerator 3 years ago. The auto-fill pitcher feature stopped working last week. Spent several hours over 3 days troubleshooting the problem with AI. The issue came down to the mechanical switch in the pitcher compartment (that recognizes whether the pitcher is present) had stopped working. The fix only involved pushing the switch in and out multiple times so it would move freely. Another plastic part with springs (cheap design) that didn't work correctly and makes me wonder how long it will last before needing replaced. Seems an electric eye would have been more reliable. Also, just found out the auto-fill feature won't work without a water filter in the frig (there is no bypass), which wasn't clearly disclosed at purchase. This is an issue since there is not a manual fill button, and if you don't replace the water filter every 6 months that can cause the auto-filler to stop working as well. Bad design and more costly for the user. Very frustrating.

Review from Samsung US
Helpful?5NQUI9TV43Y814204464647
reply from Samsung

Hi Fixer, The detailed feedback you've provided about the AutoFill Pitcher feature, including its pitcher recognition function and filter requirements, helps us better understand how customers use our products over time. Thank you for sharing. For additional information about replacing your water filter, we've included the guide below: https://www.samsung.com/us/support/answer/ANS10005090/ Please know that we are always here to help if you need additional assistance. Geraldine Samsung Care

Jun 22, 2026
Reviewer name: MikeStep
1 out of 5 stars
1 out of 5 stars review

Samsung BeSpoke

I love the design and the brand, but after owning this refrigerator for nearly a month, the ice maker is not functioning properly. It never reaches its designated capacity and consistently underperforms compared to the fridge it replaced. We are reaching out to request service.

Review from Samsung US
Helpful?5NQUI9TV43Y814204464647
reply from Samsung

Hi MikeStep, We understand how you feel about your ice maker, and we’re here to help you every step of the way. To help improve your ice maker’s performance, we’ve included an easy step-by-step guide below with a few helpful tips you can follow: https://www.samsung.com/us/support/troubleshoot/TSG10002387/ Please feel free to reach out anytime if you need further assistance. We’re always ready to lend a hand. Jeffrey Samsung Care

Sep 19, 2026
Reviewer name: Alldosejose
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Had the fridge since 2023 and it works amazing love it the pitcher beverage area is amazing and fits my family needs better than what I had before and the fact that it makes 2 types of ice as well is great. The way the fridge opens up it makes it easy to see and organise your products and everyday need. The fact that you can also switch out the panels as well to fit your style will always give you the perfect look that you want.

Review from Samsung US
Helpful?5NQUI9TV43Y814204464647
Sep 7, 2026
Reviewer name: Dominique
5 out of 5 stars
5 out of 5 stars review

Incredible product top to bottom!

[This review was collected as part of a promotion.] This is our second bespoke 3door with the bev center! We absolutely love them! The Bev center makes it so easy to get water and fill up various containers. Accessibility is second to none ergonomics are great. Cooling and ice making are superb. The consistency in which it makes ice, incredible. Being able to customize the color scheme makes it the center piece of the kitchen!

Review from Samsung US
Helpful?5NQUI9TV43Y814204464647
Sep 22, 2026
Reviewer name: Not you
5 out of 5 stars
5 out of 5 stars review

Excellent

[This review was collected as part of a promotion.] Excellent function, size and convenience. this refrigerator it's easy to use and store our food . it has plenty of room everything we need and keeps all of our products fresh and/or Frozen fresh and or Frozen . the stainless steel is easy to clean and is very aesthetically pleasing . we have had no issues with its function and when necessary we've been able to replace the water filter and by connecting it to the Samsung App we were aware of when the filter needed to be replaced which was very convenient . overall we are very satisfied with this product and it's service to our needs.

Review from Samsung US
Helpful?5NQUI9TV43Y814204464647
Sep 23, 2026
Reviewer name: Luv2shop
5 out of 5 stars
5 out of 5 stars review

Must buy!

[This review was collected as part of a promotion.] We absolutely love it, it's so sleek, it has so much space and the beverage center is our favorite part. I like that later we can change the panel colors. I cannot forget the duo ice maker, which is a huge plus!

Review from Samsung US
Helpful?5NQUI9TV43Y814204464647
Sep 3, 2026
Reviewer name: Corgdad
5 out of 5 stars
5 out of 5 stars review

Amazing performance

[This review was collected as part of a promotion.] Best fridge I have bought. Auto fills pitcher and dispenser is really useful too. It can store for a family of 5. It is very reliable and keeps food fresh every day. It comes with different shelving inserts that can increase accessibility.

Review from Samsung US
Helpful?5NQUI9TV43Y814204464647
Sep 23, 2026
Reviewer name: RozzieBear
5 out of 5 stars
5 out of 5 stars review

Love it's sleek exterior.

[This review was collected as part of a promotion.] Both the refridgerator and freezer have a lot of storage. Will fit a 20lb turkey in both. Love that there are two ice cube sizes. My dog lives the small pieces. The beverage door has storage. The small storage on the bottom is a great place for candy. The large storage will hild a gallon of milk. The water stream is a bit slow but it does come with a pitcher for water. I like the sleekness of the exterior. It does not show finger prints. You can choose your temperature settings.

Review from Samsung US
Helpful?5NQUI9TV43Y814204464647
Jan 19, 2026
Reviewer name: Jason
1 out of 5 stars
1 out of 5 stars review

Bad Warranty

It was a great fridge, but I have been trying to get it fixed under the extended warranty, and the company that is supposed to fix it wants me to pay $400 and have someone come look at it, which I have to find. After I said I couldn't find a certified repairman, they wouldn't reply to me and have ignored me. Samsung is supposed to be reliable, and I also called them, and they said they can't do anything to help. Was stationed twice in Korea and have only Samsung products, but this is disappointing.

Review from Samsung US
Helpful?5NQUI9TV43Y814204464647
reply from SEA Care

We understand that your refrigerator repair experience was unsatisfactory, Jason. We would like to have a direct conversation with you to hear about your overall impressions of this experience, review alternative options, and address any other issues you may have. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide the reference number 1151875363 so our team can pull up your information when you message us. Have a great day. -John

Aug 17, 2026
Reviewer name: Hate Samsung
1 out of 5 stars
1 out of 5 stars review

Great feature poor function

[This review was collected as part of a promotion.] Have had the fridge for 1 year and a half now it has stopped cooling and freezing. And of course warranty is now expired. Will not be buying another Samsung

Review from Samsung US
Helpful?5NQUI9TV43Y814204464647
reply from Samsung

Hi there, we appreciate you sharing your experience with your fridge, and we're here to help with the cooling and freezing performance. The guide below provides recommendations to help improve the unit's operation: https://www.samsung.com/us/support/troubleshoot/TSG10003479/ Thank you for your continued support of Samsung. Jeffrey Samsung Care