Thank you for your feedback and for sharing this with us. We’re sorry to hear that your cats were not fans of Purina Friskies Pate Wet Cat Food, Mainline Favorite Variety Pack. We'd like to learn more about their preferences and help you find the perfect food for them. When you have a moment, please contact us by following this link: https://www.purina.com/contact-us/. - The Friskies Team

Thank you for reaching out to us and bringing this to our attention. We're so sorry to hear that you received your order of Friskies Variety Pack, Pate Wet Cat Food, in this condition. This is certainly not typical of our products. We take great care in the production and packaging of our goods to guarantee that they arrive at our customers in top shape. We'd like to offer our help and learn more about your experience to better assist you. Please give us a call at 800-778-8864. We're available Monday through Friday at 8 a.m. to 6 p.m. (CST) and Saturday at 8 a.m. to 5 p.m. (CST). We look forward to speaking with you soon. - The Friskies Team