Thank you for reaching out and sharing your experience. We're sorry your cats didn’t enjoy the Friskies Variety Pack, Adult Pate Wet Cat Food. We truly appreciate you giving it a try and sharing your feedback. The quality and safety of products are our top priorities, and your feedback will be forwarded to the appropriate department within our company for their review. We'd like the opportunity to learn more about your cats and help find the perfect formula for them. Please feel free to reach out to us here: www.purina.com/contact-us - The Friskies Team

Thank you for your support and for sharing this with us. We're very sorry to hear about your experience. We encourage you to contact Sam's Club's customer support team, as they are in the best position to assist you with specific delivery questions or concerns. We value your loyalty and invite you to contact us for any other concerns through this link: https://www.purina.com/contact-us. - The Friskies Team