Thank you for reaching out. We're sorry to hear about your experience. We know you want what's best for your cats, and so do we. The health and safety of pets is our number one priority. All of our products are 100% complete and balanced for their intended life stage and are safe to feed. We use only high-quality ingredients that meet our strict code of standards. We'd like to learn more about your specific experience with Purina Friskies Pate Wet Cat Food Variety Pack and lend a helping hand. When you have a chance, please give us a call at 1-800-778-8864. We are available from 8 a.m. to 6 p.m. (CST) Monday through Friday, and 8 a.m. to 5 p.m. (CST) Saturday. We look forward to speaking with you. – The Friskies Team

Thank you for your feedback and for sharing this with us. We’re sorry to hear that your cats were not fans of Purina Friskies Pate Wet Cat Food Variety Pack. We'd like to learn more about their preferences and help you find the perfect food for them. When you have a moment, please contact us by following this link: https://www.purina.com/contact-us/. - The Friskies Team

Thank you for your support and for sharing this with us. We're very sorry to hear about your experience. We advise that you contact Sam's Club's customer support team, as they are in the best position to assist you. We value your loyalty and invite you to contact us for any other concerns through this link: https://www.purina.com/contact-us. - The Friskies Team