Thank you for your support and for sharing this with us. We're very sorry to hear about your experience. We encourage you to contact Sam's Club's customer support team, as they are in the best position to assist you with specific delivery questions or concerns. We value your loyalty and invite you to contact us for any other concerns through this link: https://www.purina.com/contact-us. - The Friskies Team

Thank you for sharing your experience with us. We're sorry to hear that your cats are not enjoying the Purina Friskies Pate Wet Cat Food Variety Pack. This is certainly not something we'd expect. We know cats aren't always easy to please. We'd be happy to help you find a recipe they're excited about. If you're interested, please feel free to contact us by visiting this link: https://www.purina.com/contact-us/. - The Friskies Team

We're terribly sorry to hear about this experience with Purina Friskies Variety Pack, Adult Pate Wet Cat Food. This incident is unusual and certainly not typical of our products. We carefully produce and package our products to ensure they reach consumers in excellent condition. We'd appreciate the opportunity to learn more and provide our support. Whenever you have a chance, please call us at 1-800-778-8864. Our team is available Monday through Saturday from 8 a.m. to 6 p.m. (CT). We look forward to speaking with you. – The Friskies Team

We sincerely appreciate your support and for taking the time to share your experience with us. We’re sorry to learn that your Purina Friskies Variety Pack, Adult Pate Wet Cat Food, arrived in this condition. We highly recommend reaching out to Sam's Club's customer support at https://help.samsclub.com/?xid=ftr:help-center, as they’ll be best equipped to help. We truly value your feedback and welcome you to reach out to us for any other concerns through this link: https://www.purina.com/contact-us. – The Friskies Team