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Customer reviews for Samsung Bespoke 30 cu. ft. French-Door Refrigerator for
Samsung Bespoke 30 cu. ft. French-Door Refrigerator
4.5 out of 5 stars
stars
708 ratings708 reviews
  1. 5 stars74% (523)
  2. 4 stars15% (109)
  3. 3 stars4% (28)
  4. 2 stars2% (11)
  5. 1 star5% (37)

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Showing 381-390 of 708 reviews
Oct 29, 2024
Reviewer name: Doorman
3 out of 5 stars
3 out of 5 stars review

Left door flap

[This review was collected as part of a promotion.] Nice fridge but there is a problem with the left hand door flap. This flap folds in when door is openned but extends when door closes to properly seal the two doors. This flap is controlled mechanically by a tab on the top of the flap but it is too short that it will not connect if the door is closed a little too fast. If door is closed slowly, the flap will extend 95% of the time. If it does not extend, the fridge will not seal properly. Does not seem to have any way of adjusting the height of the tab to ensure a better connection.

Review from Samsung US
Helpful?749WOP6YTF6P14200358885
reply from SEA Care

Hello there, Thank you for sharing your observations about the RF24BB6200QL refrigerator's left-hand door flap. It sounds like the alignment of the door flap tab could benefit from an adjustment for optimal sealing performance, particularly during faster door closures. The alignment and operation of this flap mechanism are essential for maintaining an airtight seal. According to the user manual, it's often possible to make slight adjustments to door components, though the specifics of the flap mechanism itself may not allow for manual height adjustments. It could be helpful to review pages 29 under "Adjust the door height and the door gap," which cover maintenance and minor troubleshooting tips for door seals and flaps in Samsung French Door models. Additionally, cleaning the door and hinge areas as outlined on these pages can ensure nothing obstructs the flap's movement. Manual https://downloadcenter.samsung.com/content/UM/202311/20231114133649358/FDR_RF8000B_DA68-04402K-01_EN_MES__CFR.pdf To help improve the issues with your fridge's door flap performance, please follow the link, select the option that best describes your experience, and follow the hyperlinks and steps for additional instructions. Refrigerator or freezer doors will not close. https://www.samsung.com/us/support/troubleshooting/TSG01001017/#flap-between-doors-is-stuck-or-loose If the door flap on your Samsung refrigerator isn't working properly, here are some steps you can take to troubleshoot and possibly fix the issue:   a. Check for Obstructions: Ensure there are no items blocking the flap from opening or closing properly.   b. Inspect the Flap: Look for any visible damage or wear on the flap. If it's cracked or broken, it may need to be replaced.   c. Clean the Mechanism: Sometimes, debris can build up around the flap's hinges or mechanism. Clean any dust or food particles that might be interfering with its operation. If the issue persists, consider reaching out to Samsung support or a certified technician, as they can assess if a replacement flap or further adjustment is available for your model.   Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147637829) to help our team gather your information. Have a great day. ^Charles

Jul 4, 2024
Reviewer name: JediSean
5 out of 5 stars
5 out of 5 stars review

We love food again, with of our new Samsung Fridge

[This review was collected as part of a promotion.] We purchased this to update an old and outdated appliance. We have added more room for our family to enjoy food we can be sure will last longer. The crisper drawer has helped maintain freshness with our vegetables that aren’t going bad within days. It’s quiet and the lighting helps see everything. The ice trays are handy, and we love it came with its own scooper in its own little home. We got the white glass panels, and use it to write messages the family needs to see in dry erase marker.

Review from Samsung US
Helpful?749WOP6YTF6P14200358885
Jul 20, 2025
Reviewer name: Picky shopper
5 out of 5 stars
5 out of 5 stars review

I would recommend this refrigerator.

[This review was collected as part of a promotion.] I have owned this refrigerator for 8 months and have not had any issues. There are many features I really like on this model, my favorite being the autofill water pitcher. We also like the ice maker setup with two types of ice and the scoop, especially now that summer is here. The filter is conveniently located and easy to change. The only drawback and it was a minor one was getting used to no handles on the doors.

Review from Samsung US
Helpful?749WOP6YTF6P14200358885
Feb 4, 2024
Reviewer name: Happy Camper
5 out of 5 stars
5 out of 5 stars review

A great looking and great operating fridge!

[This review was collected as part of a promotion.] I have had this for a few months and love it so much! I love the internal water pitch, love the exchangeable panels (I swapped the bottom panel from stainless to black) and I love the space this gives me.

Review from Samsung US
Helpful?749WOP6YTF6P14200358885
Dec 20, 2022
Reviewer name: EnMplus4
5 out of 5 stars
5 out of 5 stars review

So Sleek

[This review was collected as part of a promotion.] I absolutely love my new Samsung Bespoke refrigerator. Everyone that comes over is so impressed with its sleek looks & it ample storage space. The auto fill pitcher is definitely a MAJOR perk. I’m also impressed with its two different sizes of ice it makes. I am so happy we had stopped in to look at fridges in person because this one took my breath away.

Review from Samsung US
Helpful?749WOP6YTF6P14200358885
Jul 10, 2023
Reviewer name: Ruthied
5 out of 5 stars
5 out of 5 stars review

Perfect design!

[This review was collected as part of a promotion.] I am so glad I purchased this Samsung refrigerator- I looked at several styles before deciding on this one and I’m glad I did. Love the clean look and design and the water pitcher on the inside. I’m a happy customer!

Review from Samsung US
Helpful?749WOP6YTF6P14200358885
Oct 16, 2022
Reviewer name: Lynn
4 out of 5 stars
4 out of 5 stars review

Spacious fridge, sleek, clean look

[This review was collected as part of a promotion.] It’s exactly as expected. The fridge space is fantastic. The freezer discs is tighter than in my old side by side, but I knew that was the trade off. It still happy with my decision; the auto-filling water picture is great.

Review from Samsung US
Helpful?749WOP6YTF6P14200358885
Jul 11, 2024
Reviewer name: Ilovebeautifulthings
5 out of 5 stars
5 out of 5 stars review

Love the look

[This review was collected as part of a promotion.] I purchased this house a few months ago. The white color is quite simple to maintain and keeps a clean appearance, as it does not show fingerprints. I am grateful for this refrigerator, as it has kept all of my vegetables fresh for over a month.

Review from Samsung US
Helpful?749WOP6YTF6P14200358885
Jun 13, 2025
Reviewer name: JKisnothappy
1 out of 5 stars
1 out of 5 stars review

Compressor and Condenser failure within one month?

So excited to buy this refrigerator and I was planning to also purchase a new Samsung stove UNTIL a catastrophic failure within one month of ownership. I'll even forgive RXO for scratching the door. Samsung gave us a small rebate for that. But when I woke up exactly 7 days ago to a warm refrigerator and freezer it became a week long nightmare of bad customer service, living out of a cooler and throwing away spoiled food, and spending $100 in ice. Luckily my meat and fish found a home in a neighbors freezer. This was really unacceptable. How about sending a new refrigerator. But no. If it is fixable we will fix it. It happened on a Friday so they said someone will be there Tuesday. I was told Tuesday since they would have to order all parts possible for a seal system issue. On Tuesday they found the condenser was defective from the factory. But they didn't bring one. They just brought a compressor. So two more days to wait. Today it was finally fixed and hopefully it doesn't break in another month. Why would I want to ever buy another Samsung appliance if this happens? Reliability is now an issue for me. I also want to be reimbursed for all the ice and spoiled food I lost. If I can get through to someone to even complain. Do you really think it is ok to let someone not have a major appliance for 7 days? Tell me why I should trust your brand anymore? So disappointed.

Review from Samsung US
Helpful?749WOP6YTF6P14200358885
reply from SEA Care

Hi there, We understand that your experience with your refrigerator was very unsatisfactory. We want to have a direct conversation with you to hear about your overall experience and address any other issues you may have with your fridge. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1149598906, to help our team pull up your information when you message us. Have a great day. -John

Aug 3, 2024
Reviewer name: Dpjsjb
5 out of 5 stars
5 out of 5 stars review

Great modern look refrigerator.

[This review was collected as part of a promotion.] We bought this about two weeks ago and love it. The size is perfect lots of room. Like the clean modern look. One of the best things is the automatic fill water pitcher water is so cold don’t need ice. Plus you get two different size ice cubes.

Review from Samsung US
Helpful?749WOP6YTF6P14200358885