So excited to buy this refrigerator and I was planning to also purchase a new Samsung stove UNTIL a catastrophic failure within one month of ownership. I'll even forgive RXO for scratching the door. Samsung gave us a small rebate for that. But when I woke up exactly 7 days ago to a warm refrigerator and freezer it became a week long nightmare of bad customer service, living out of a cooler and throwing away spoiled food, and spending $100 in ice. Luckily my meat and fish found a home in a neighbors freezer. This was really unacceptable. How about sending a new refrigerator. But no. If it is fixable we will fix it. It happened on a Friday so they said someone will be there Tuesday. I was told Tuesday since they would have to order all parts possible for a seal system issue. On Tuesday they found the condenser was defective from the factory. But they didn't bring one. They just brought a compressor. So two more days to wait. Today it was finally fixed and hopefully it doesn't break in another month. Why would I want to ever buy another Samsung appliance if this happens? Reliability is now an issue for me. I also want to be reimbursed for all the ice and spoiled food I lost. If I can get through to someone to even complain. Do you really think it is ok to let someone not have a major appliance for 7 days? Tell me why I should trust your brand anymore? So disappointed.

[This review was collected as part of a promotion.] I like this fridge. Includes installation, so I don't have to worry about anything. Works beautifully, too quiet, has a huge inner space to put everything. Only Con as every stainless steel, fingerprints are easily mark on doors.

[This review was collected as part of a promotion.] The refrigerator has been in service for almost 2 months. So far, so good. Maybe I’m an extreme creature of habit but …Amazing how changing a refrigerator configuration affects your life. Shelves, drawers and door layout are all different from last fridge so I am still trying to optimize / organize the contents to fit my preferences. Fortunately, the product has lots of flexibility. I’ll get there eventually. The ice bin in the freezer drawer works well.

[This review was collected as part of a promotion.] So, a 3 yr old competitors product died on me and I had to get a new refrigerator. I really liked a lot about this one and ended up buying a small refrigerator to keep things in until I received it. It took a few weeks. I have been really happy. This one keeps the temperature right on. Having previous refrigerators with ice and water in the door and always having issues we decided to try this one with the ice in the freezer drawer and the water in a pitcher. This has been better than we expected. We take the pitcher and fill everything, put it back in and it is refilled in seconds. There is a LOT of room in here despite the fact I went for counter depth this time, I have plenty of room for everything. The only thing I would warn about is that the white glass is not really white...white. I have white cabinets and they look.... grayish. I would definitely recommend this refrigerator. Great organization too!

[This review was collected as part of a promotion.] Loving my Samsung Bespoke Counter-Depth...it's perfect in my smaller kitchen and looks "built in" with the white glass panels and my white cabinets. I enjoy the ice /2 sizes. The constant full pitcher of chilled, filtered water is especially nice as my city's water tastes unpleasant this time of year.

[This review was collected as part of a promotion.] Bought a month ago, and love how much room this refrigerator offers. Love the pitcher feature, wasn’t sure if we were going to like it or not. Although, the pitcher seems to be a bit finicky. Not really sure what makes it fill or not. Sometimes we open the door and pitcher is full, other times it has not filled yet. Seems to be getting less consistent as well. We will be contacting support. Love the different ice cubes and don’t miss the moving parts of the ice maker dispenser, feel like having fewer moving parts, makes for fewer headaches down the road. Overall very satisfied.

[This review was collected as part of a promotion.] I LOVE this refrigerator!! There is so much room you can fit anything into it. The auto refill water pitcher is far superior to any door water filler I’ve ever had. No more water drips. No more water streaming down your door and leaking onto the floor from melted ice. The two different ice shapes are perfect for any water bottle.

[This review was collected as part of a promotion.] I've had the Bespoke with the refillable pitcher for about a month. I love everything about it, the space, storage, 2 different size ice cubes and I love ice. The pitcher is so handy and beautifully in the door. It sets the temperature itself and sends notifications for everything, including the door left open. Not to mention it's beautiful on the eyes.

[This review was collected as part of a promotion.] We purchased the entire Bespoke appliance set after looking at many different appliances. We were drawn to the interchangeable glass panels (we went with white glass), as we are not fans of stainless steel. The fridge is well-made with attention paid to detail and functionality. It seems to have plenty of space and the built in water pitcher is a great feature.

DO NOT BUY! Maybe I got a dud but we've had issues since we bought it with the bite sized ice AND Samsung just wants to keep replacing things which IS NOT fixing the issue. So far they have not replaced the fridge. VERY DISAPPOINTED bc you spend all this money for it not to work correctly.