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Customer reviews for Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator with Customizable Panel Colors for
Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator with Customizable Panel Colors
4.4 out of 5 stars
stars497 ratings497 reviews
  1. 5 stars72% (360)
  2. 4 stars15% (75)
  3. 3 stars4% (19)
  4. 2 stars2% (9)
  5. 1 star7% (34)

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Showing 271-280 of 497 reviews
Jul 23, 2024
Jean
5 out of 5 stars review

Refrigerator

[This review was collected as part of a promotion.] I love everything about this refrigerator. The water dispenser and the ice cube maker is great for what I need. The appliance is big with lots of room when I get company.

Review from Samsung US
Helpful?3VFLRODDX85E14200261437
Mar 9, 2023
GuyinSanDiego
5 out of 5 stars review

Beautiful refrigerator!!

[This review was collected as part of a promotion.] I bought this refrigerator about 2 weeks ago and it looks beautiful and works perfectly! Love the ice it creates!!

Review from Samsung US
Helpful?3VFLRODDX85E14200261437
Nov 27, 2022
Just Dave
5 out of 5 stars review

Bespoke 30 Cubic Foot

[This review was collected as part of a promotion.] Purchased October and very happy with this unit. Love the 2 size ice maker and the auto fill pitcher. Also changeable panels allow for future deco from stainless steel to colors.

Review from Samsung US
Helpful?3VFLRODDX85E14200261437
Jul 27, 2024
Critreviewer
1 out of 5 stars review

This is pretty bad

Who thought it was a good idea to do a ice tray and no dispenser also water taste horrible it taste like refrigerant waste of money wish can return it

Review from Samsung US
Helpful?3VFLRODDX85E14200261437
reply from SEA Care

Hi there, The autofill pitcher is one of the refrigerator's commonly used features for cold beverages. Let's get the information you need to ensure the fridge operates smoothly. The link below will guide you in ensuring the water from the autofill pitcher does not taste bad by selecting the scenario that best fits your situation. Learn more by checking the hyperlinks and watching the embedded video. samsung refrigerator water dispenser issues: https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-from-the-dispenser-is-warm-or-tastes-bad Should you need more assistance with the refrigerator, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147382852) to help our team pull up your information when you message us. Have a great day, -Ernest-

Aug 6, 2024
Rudy
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I bought this refrigerator four months ago and am very pleased with it, especially the self filling pitcher of water.

Review from Samsung US
Helpful?3VFLRODDX85E14200261437
Sep 9, 2024
Jay J
5 out of 5 stars review

Lots of space

[This review was collected as part of a promotion.] This refrigerator is great. Lots of space to organize things. The door panel can also be changed with lot many colors to choose.

Review from Samsung US
Helpful?3VFLRODDX85E14200261437
Oct 2, 2023
BoughtItFromLowes
5 out of 5 stars review

Pitcher and Ice!

[This review was collected as part of a promotion.] I am enjoying our new fridge. The pitcher feature is really great, I prefer it to the a single cup option on the outside of the fridge. And having two kinds of ice cubes is great when entertaining.

Review from Samsung US
Helpful?3VFLRODDX85E14200261437
Jul 14, 2023
Carol
3 out of 5 stars review

Too many fingerprints

We just remodeled our kitchen and are so excited about the new appliances. We like the look of our Bespoke stainless refrigerator but it show the fingerprint so much. I feel that I am wading it all the time. I would love some suggestions.

Review from Samsung US
Helpful?3VFLRODDX85E14200261437
reply from Samsung Care

We appreciate you sharing your experience with your refrigerator, Carol. Let us help. Below is the user manual link for your model. See page 60 for more information about maintaining the exterior. https://downloadcenter.samsung.com/content/UM/202212/20221216131604539/FDR_RF8000B_DA68-04402K-01_EN_MES_CFR.pdf If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146042229) to help our team pull up your information when you message us. Thank you. -Angelica

Jul 11, 2024
Banach95
5 out of 5 stars review

Great product

[This review was collected as part of a promotion.] I really love our refrigerator. The fact that I can link it up to my SmartThings makes it even better. This machine does everything including making ice getting water and keeping our foods fresh

Review from Samsung US
Helpful?3VFLRODDX85E14200261437
Sep 18, 2023
ECOFreeze
2 out of 5 stars review

Freezer not working no ice

[This review was collected as part of a promotion.] I bought this 4 months ago and now the ice maker is not working. The freezer is also not getting cold enough to freeze ice cream. I like the pitcher water dispenser. Just wish it would make ice.

Review from Samsung US
Helpful?3VFLRODDX85E14200261437
reply from SEA Care

Hi there, We can't even begin to imagine how it feels going all through this with your fridge. Let's help get your unit back on track. To ensure optimal performance, we strongly advise setting the temperature to 0 °F (-18 °C) for the freezer and 37 °F (3 °C) for the fridge. The guide below will show you the steps to fix the ice maker. For more details, please watch the YouTube video and click the embedded "Test button" link. Samsung ice maker is not making any ice: https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any-ice This additional helpful link will walk you through the freezer temperature's diagnosis. Kindly watch the instructional video and check out the hyperlinks such as "Leveling the refrigerator" and "Recommended temperature." The freezer is not cooling enough: https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-freezer-or-flexzone-is-not-cooling-enough Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146306650, to help our team pull up your information. Have a great day! ^Chrystel