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Customer reviews for Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator with Customizable Panel Colors for
Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator with Customizable Panel Colors
4.4 out of 5 stars
stars497 ratings497 reviews
  1. 5 stars72% (360)
  2. 4 stars15% (75)
  3. 3 stars4% (19)
  4. 2 stars2% (9)
  5. 1 star7% (34)

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Showing 241-250 of 497 reviews
Mar 2, 2023
Ryan_SD
5 out of 5 stars review

Great design and appears well built

[This review was collected as part of a promotion.] We bought this fridge about two weeks ago. So far we love the design and functionality. The shelving and compartments seem sturdy and well built. Our last refrigerator was only 3 yes old and several bins and plastic pieces broke and ice maker stopped working which was disappointing. Love the dual ice maker. Its extremely quiet .

Review from Samsung US
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Apr 4, 2025
Lmatamata
2 out of 5 stars review

Not a good buy

Looks pretty, stopped cooling after 9 months. Honestly, garbage.

Review from Samsung US
Helpful?3VFLRODDX85E14200261437
reply from Samsung Care

Greetings, We know how important it is to have a fully functional refrigerator. Let us help. Here is a link for troubleshooting steps for your refrigerator that stopped cooling; kindly choose the one that matches, watch the video, and click the embedded words. Cooling issues with Samsung refrigerator or freezer. https://www.bing.com/search?q=samsung+refrgierator+stopped+cooling&cvid=ebf08fe4732e45aea99586fc0abf83f4&gs_lcrp=EgRlZGdlKgYIABBFGDkyBggAEEUYOTIGCAEQABhAMgYIAhAAGEAyBggDEAAYQDIGCAQQABhAMgYIBRAAGEAyBggGEAAYQDIGCAcQABhAMgYICBAAGEAyCAgJEOkHGPxV0gEINjQ4OWowajSoAgiwAgE&FORM=ANAB01&PC=U531 If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148721161) to help our team pull up your information when you message us. Thank you. -Ricardo

Mar 26, 2025
Patyr25
3 out of 5 stars review

Filter issues

The water taste really bad, can I adapt another filter to the water pitch?

Review from Samsung US
Helpful?3VFLRODDX85E14200261437
reply from SEA Care

Hi there, No, the unit is designed to fit only the HAF-QIN water filter. To help improve the taste and quality of the water, here is a link you can read through. Just select the option that best describes your experience and follow the instructions within the hyperlinks. Samsung refrigerator water dispenser issues https://www.samsung.com/us/support/troubleshoot/TSG10003791/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148664877) to help our team gather your information. Have a great day. ^Charles

Apr 24, 2025
Ericka
5 out of 5 stars review

I love my Bespoke

It's been the BEST PURCHASE EVER!! I baby wait to change the panels

Review from Samsung US
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Jan 26, 2024
Tech guy
5 out of 5 stars review

Love the water pitcher.

[This review was collected as part of a promotion.] This refrigerator is very roomy despite it is counter depth. We love it. Very clean look and easy to clean.

Review from Samsung US
Helpful?3VFLRODDX85E14200261437
Jan 22, 2023
Cleoinak
5 out of 5 stars review

Great organization

[This review was collected as part of a promotion.] I love having four drawers instead of 3, makes it easy to separate and find things. Having the water pitcher inside keeps the filtered water colder. The two types of ice is very convenient.

Review from Samsung US
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Nov 23, 2024
Ed23
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Awesome fridge lots of space, Great features Light filtrated water Two different size of ice And build in Wi-Fi smart home connectivity

Review from Samsung US
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Mar 23, 2023
JohnT3864
3 out of 5 stars review

Buyer Beware

Bought 3/18/2023 delivered and installed 3/23/2023.Advertised Color /Finish as Stainless steel. Only the outer door surfaces are Stainless door trim is plastic cabinet is some black textured crap definitely not Stainless as advertised.

Review from Samsung US
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reply from SEA Care

Dear valued client, We appreciate you sharing your thoughts on this refrigerator. If you require further assistance in the future, please do not hesitate to reach us through the channels listed below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Have a wonderful day! —Vannesa

Sep 30, 2024
MAC3
4 out of 5 stars review

So much space!

[This review was collected as part of a promotion.] Overall happy with my purchase. We have all Samsung appliances so this fits in as a great update for our 20 year old Samsung refrigerator it replaced.

Review from Samsung US
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Apr 24, 2023
Leon
4 out of 5 stars review

Lots of space

[This review was collected as part of a promotion.] Had it about one month and very happy there is so much space able to see what's there without having to move items.

Review from Samsung US
Helpful?3VFLRODDX85E14200261437